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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their expertise and helpfulness during fittings, ensuring a personalized experience. The service provided is frequently highlighted as excellent, with many people appreciating the thorough and patient approach to finding the right equipment. However, some customers also noted issues with product quality, specifically mentioning shafts snapping and paint defects. Additionally, a few people were not happy with customer service, citing unhelpful responses to product problems and dissatisfaction with how product issues were addressed, including concerns about product specifications.

What people talk about most

Product

Users describe ambiguous interactions with product. While many consumers praise the excellent performance,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, helpfulness, and... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the premium feel, performance, and... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers, like those who interacted with Brittany... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got fitted for PXG Gen 7 irons and Forged Wedges. Was the best fitting experiences I have had. Stuart was able to provide valuable insights to my game. Using his skills and experience to ensure the s... See more

Rated 5 out of 5 stars

Just had a fairway wood fitting with Stuart and similar to my iron fitting it didn’t take Stuart long to find the right shaft and set up combination. I do like trying the upgrade shafts however on th... See more

Rated 5 out of 5 stars

From first turning up to be met by a very friendly lady, to then meeting Stuart, who explained first about what was going to happen in my fitting experience, wow was so impressed. Stuart’s exp... See more

Rated 5 out of 5 stars

I recently got fitted at PXG and used the clubs for a few weeks I couldn't get on with them for some reason so I called the customer service. I spoke to Brittany and from start to finish her communica... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

418 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Club fitting

I had a club fitting session with Aaron today at the Clydeway golf centre, I had witnessed Aaron complete a fitting session last week and I was very impressed by the professional way he conducted this, that I booked my own fitting.
Once again he couldn't have been more helpful, always trying to get the best results and offering advice and making suggestions. It was a very pleasant experience. I would highly recommend Aaron, his knowledge and dedication were excellent

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Really enjoyed my fitting experience…

Really enjoyed my fitting experience with Jack for the new 0211 driver. It was great to try different shafts, loft and lie angles. These little tweaks made all the difference in selecting the right one for me.It was great to see how good the dispersion was on the screen

7 December 2022
Unprompted review
Rated 5 out of 5 stars

This was excellently

This was excellently, truly a great experience!! I had the chance to try many different options and i was surprised how small changes in weights really affected the club. Time and money well spent thanks Jack !!

7 December 2022
Unprompted review
Rated 5 out of 5 stars

I had a fitting for irons with Jack…

I had a fitting for irons with Jack Venn yesterday very professional and friendly who advised me on what he thought what irons would suit me best. Can’t wait for them to arrive. Cheers Jack and a merry Christmas

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Well done Jack at PXG

Well done Jack at PXG
Decided to be fitted with a PXG putter and probably the best decision I have ever made as I didn’t realise how much information could be provided, which made it such a easy choice for the right club.
Jack provided a excellent service, friendly and extremely informative. THANK YOU.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Gen 5 iron fitting

Had a fitting with Arron at Morpeth yesterday, what an experience! He managed to preempt every question I had and was very knowledgeable explaining the in-depth details I asked about. I was upgrading from older pxg irons and by the looks of thing he’s given back the distance I’ve lost the last couple years. Cheers mate!

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Full bag fitting

Aaron Ellis was professional throughout making both the experience and fitting easy and very relaxed. Until the day I didn’t realise the difference between the PXG’s and The Pings I own.
Throughly enjoyed the experience and would recommend.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Great experience with PXG

First time experiencing PXG thx to Jack for being friendly calm and professional , no pressure put on you and he explained everything he was doing and how he helped in achieving the correct fitting

9 November 2022
Unprompted review
Rated 5 out of 5 stars

If you want new clubs

If you want new clubs - you must arrange a session with Aaron @ PXG…

A fantastic session which focused on me and what I needed - sorting out the left hook was a really bonus!!!

Thanks - a great experience which resulted in new clubs!

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Irons fitting in Aberdeen with Aaron

Had a fitting with Aaron Ellis in Aberdeen today.
Without doubt the best fitting I’ve ever had, and I’ve had lots.
Very thorough and professional but an easy manner which let me relax and concentrate on what I had to do.
Never at any time felt rushed to make a decision and plenty of options to choose from
Great job Aaron Thanks

8 November 2022
Unprompted review
Rated 2 out of 5 stars

PXG 0211 driver.

Thought the 0211 driver was a real bargain @ £129 so decided to give it a try. the first time i used it (1st shot !) the head came off, on closer inspection it appeared the glue had not set. i contacted customer services, and had to return the driver to be repaired. i recieved it back a week later, and it appears to be fine. But it was returned minus the headcover, i have contacted customer services, who promised to send it to me. But i am still waiting to recieve it. I usually use ping equipment, who are an excellent company to deal with. i think i will stick with them after this experience of pxg !!!

13 October 2022
Unprompted review
Rated 5 out of 5 stars

One of the few companies left in…

One of the few companies left in America that is trustworthy and true to their word. Got a full bag fitting from PXG Dallas and played them yesterday for the first time. WOW, added 15 yards on all clubs and they are truly, "buttery soft". Had a bit of a "hick-up" with the order but the manager at Dallas store Scott fixed it immediately! I will never go back to the big box stores again; just wish PXG would develop a golf ball to compete with the other companies because I'm sure they would surpass, or at least compare with the big names in golf balls. People complain about price (?) well you don't get the same performance with a Nissan Ultima as you do with a BMW! Thanks PXG; if you are not playing with PXG's your missing out!

22 October 2022
Unprompted review
Rated 1 out of 5 stars

Failed to mail product

Failed to mail product. They said they don't mail to BOX, so i gave them a physical address... They turned around and cancelled the order as soon as the price changed.
Never dealing with them again. Would rather quit golf

26 October 2022
Unprompted review
Rated 5 out of 5 stars

I had the full bag fitting with Brandon…

I had the full bag fitting with Brandon at The Drift Club and it was an amazing experience, Brandon was extremely helpful, honest and made sure I got exactly the right fit for me and my swing. I can’t recommend this enough to anyone who is thinking about getting a fitting done. Just to get all the data on a trackman with all the PXG equipment and see the comparison between my current clubs and the PXG clubs is awesome, it’s crazy to see how a combination of the right shaft and 2g extra in the club head weight can raise my club face strikes up 11mm from thins to hitting in the middle of the face. For anyone else who suffers from extreme golf addiction, just book it up and you can thank me later.
Just a totally brilliant experience.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Great customer servic.

Great customer service,beyond reproach,helpfully,sincere,after my experience would highly recommend this company. If you need new clubs,give this company a look.

27 October 2022
Unprompted review

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