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Puzzles Galore Reviews 

817
•
TrustScore 5 out of 5

4.8

Game Store
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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of unique puzzles, noting that the products arrive in perfect condition and are crafted with great quality. People also mention the exceptionally fast delivery service, stating that orders are dispatched quickly and handled with care. Reviewers really appreciate the simple website navigation and the consistently helpful, friendly support team. However, some customers also noted minor issues with delivery delays or occasional cosmetic damage to the packaging. A few consumers mentioned tracking references showing no initial movement or occasionally receiving boxes with unexpected dents.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great quality of the puzzles and the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Customers had positive experiences with order, frequently highlighting how easy it is to use the website and... See more

Quality

Users describe positive interactions with quality, consistently praising the well-made products and excellent... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are always available to provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Uses Parcel Force. Much much more reliable than Evri. simple to purchase, fast response, delivered in 3 days from order. Perfect condition on arrival. Reasonably priced. Would be ha... See more

Rated 5 out of 5 stars

I was very impressed with the quality of the puzzle and with the large variety of scenes and topics to choose from. I appreciated that there were puzzles reflecting vacation areas we traveled too, as... See more

Rated 5 out of 5 stars

Order dispatched quickly and arrived in US amazingly fast just like past orders. Puzzles Galore is globally the best source for puzzles especially for ones not available in US.

Rated 5 out of 5 stars

Great Company with lovely puzzles. Fantastic Service too. I put the wrong postcode on my order. The puzzles were returned to the company who posted them straight out again when I alerted them to my... See more

Company details

  1. Game Store
  2. also in
  3. Toy Store

Written by the company

IMPORTANT!! We are NOT "Puzzles and Prizes Galore". Please do not leave feedback for us if you are looking for Puzzles and Prizes Galore. Online orders only. We are a Jigsaw Puzzles Shop, supplying over 1000 different jigsaw puzzles direct to customers through our website.

Contact info

4.8

Excellent

TrustScore 5 out of 5

817 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(817)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

The postage is way too expensive

The postage is way too expensive. It costs more than the puzzles.

25 April 2024
Unprompted review
Puzzles Galore logo

Reply from Puzzles Galore

Thank you for sharing your thoughts with us. We truly appreciate your input.

We understand that shipping costs from the UK to Australia can be significant. Please know that we only pass on the exact charges from our courier, without adding any additional fees.

Should you have any more questions or need further assistance, please feel free to reach out. We're here to help.

Best regards,
Ian

Rated 5 out of 5 stars

First Class Company.

I have been using this site for a few years now. I am always notified of new wasgij puzzles when released and I can purchase without any problem. Before this I sometimes could not get new issues for months. Service and communication is 1st class and I highly recommend.

23 April 2023
Unprompted review
Rated 5 out of 5 stars

Experience about pre-ordering jigsaw

We pre-ordered a Wasgij jigsaw and were very pleased how it was handled.
After being informed that the jigsaw was ready to bring shipped, the delivery was very quick and we also got information about tracking number

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Prompt delivery by a method I consider reliable, good prices, well packaged & exactly as described. Puzzles Galore is now my 'go to' for Jan van Haasteren jigsaws, even have a waiting list for new releases. Very happy.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fast delivery, fantastic products and good range! Will be buying more in the future.

5 February 2024
Unprompted review

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