Puurefilters Reviews 

6,663
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the water filtration system, noting that it installs easily and immediately improves the fresh taste of their tap water. Everyday users truly enjoy the stylish design and appreciate replacing traditional bottled water with a reliable, simple kitchen solution that works seamlessly. However, some reviewers were not happy with delivery times, mentioning that packages took considerably longer than expected to finally arrive at their homes. A few other people also felt that fitting the system was somewhat tricky, noting occasional leaking problems or adapter compatibility issues with certain kitchen taps.

What people talk about most

Product

Consumers find the product to be positive, highlighting that the filter is very easy to install and... See more

Quality

Users describe positive interactions with quality, noting that the water tastes significantly better and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and quick the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of strong praise and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more

Rated 5 out of 5 stars

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our ta... See more

Rated 4 out of 5 stars

It was well packaged, as advertised, quality construction. Easy to fit. Long delivery time from order. My kitchen tap has female thread and the correct adapters were included but no matter how tight... See more

Rated 5 out of 5 stars

Quite quick delivery, very easy fit to my tap. Very good taste results. However obviously my old filter jug gave me ‘fridge cold’ water which Puure filter does not, so I’m still filling my jug after f... See more


Company details

Written by the company

Protect your health from pollutants and improve the taste of your water with Puure®.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(6,663)

5,149 reviews in the last 12 months

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Rated 5 out of 5 stars

2 in every day use

As we have one in subscription at home which works extremely well, especially the updated one after our original one failed after 6 months, we had no hesitation buying one for our holiday home when we purchased that last month. We now have 2 both in subscription.

6 September 2026
Unprompted review
Rated 2 out of 5 stars

Not compatible with long wait times

The experience was not great because the wait time of delivery (it takes nearly a month) and the odd size of my tap size. I received the products and the shower product fit but the kitchen sink tap didn't fit. So I remeasured and ordered the right size and waited another month. When I got it, the thread was too shallow and doesn't work. I still want to use the product but need to replace my tap to use it. The low rating is more to do with compatibility and the final use of my tap which hasn't changed.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, really pleased with the results. Let’s see how we get on with keeping it looking nice and new. I was one of the lucky ones it screwed on straight away no adapters needed. Lever up and down for filtered non filtered check. Or vice versa lol easy

31 August 2026
Unprompted review
Rated 5 out of 5 stars

It was so easy to fit

It was so easy to fit. I was worried and had ordered the attachments in case it wouldn't fit our tap but didn't need them, fixed on in about 30 seconds and absolutely love it.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

As a hold house we were wasting plenty of water!

As a hold house, we were consuming bottled water which I was buying from Costco. However I was constantly battling the rest of the family about wasting water and leaving half empty bottles around the house. Getting this filter solves that problem! I am loving this system, easy to install with zero wastage.

4 September 2026
Unprompted review

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