Pushys Reviews 13,736

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery times. Many people appreciate the wide range of products available, often finding items that other stores don't carry. The ordering process is frequently described as easy, and products typically arrive well-packaged and in perfect condition. However, some customers also noted occasional issues with order fulfillment, such as items not being ready for pickup despite notification or delays in dispatch. A few reviewers mentioned that express post didn't always result in faster delivery, and in some instances, products arrived with missing parts or were unusable due to being old stock.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the quick... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great range of... See more

Price

Customers had positive experiences with price, consistently highlighting competitive and reasonable pricing.... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficient, fast, and... See more

Order

Users describe positive interactions with order. Many customers praise the quick processing and dispatch of... See more

Based on these reviews

Rated 5 out of 5 stars

Bought some gear including an Element Computer and some nutrition. These guys offer a great service for people who don’t live in a metropolitan area. We can get bike parts and almost anything to make... See more

Rated 5 out of 5 stars

Friendly, interested staff. Everything great except my order wasn't truly ready for pickup when I arrived ( 2hrs after ready notification). I was left hanging around for 15 minutes while my order was... See more

Rated 5 out of 5 stars

I had need to make two enquiries before this order was complete. Thanks to Michael E for helping me find a replacement Chain wheel. Thanks to Roland for his help in programming a cycle computer tha... See more

Rated 5 out of 5 stars

I have been ordering from Pushys for years and their service has always been excellent. Yes, there have been rare problems (some caused by Pushys, some caused by me), but problems have always been res... See more


Company details

  1. #5 of 7 best companies in Bicycle Store
  2. #3 of 4 best companies in Bike Accessories Store

Written by the company

Pushys is Australia’s leading Online Bike Retailer selling top brand Road, Mountain and BMX Bikes, Scooters and Accessories with unequalled knowledge and skills in the local market. What we do: Offer all products at the best price possible. Sell only quality brands from authorised local distributors with full Australian warranty support. Stock all the 15,000+ range of products in our Brisbane distribution centre. Ship your order same day if you place it prior to 3pm. (free shipping if over $100*) Offer you the best possible customer service experience with highly skilled and knowledgeable staff always ready to answer your questions. Give a 100% satisfaction guarantee, if you have a problem we'll fix it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased a pair of shimarno bike…

I purchased a pair of shimarno bike shoes that were listed as in stock on 01.04.26 over 2 weeks i received an Australian post notification that my order was ready for dispatch a week later its still waiting in dispatch.

31 March 2026
Pushys logo

Reply from Pushys

HI Jeremy,

Thank you for getting in touch with this feedback.

These shoes were ordered through our stock feed system. These are items that we are able to supply but don't have in the warehouse to send immediately.

You can see this shown on the products page "In Stock at Supplier - Ships in 7-14 Days".

They were dispatched by our team on the 14th and are currently expected to arrive between the 23-27th.

Please let us know if we can help with anything else.

Kind regards,
Pushys

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look