Tried to exchange BTC to Wechat Pay RMB. They couldn't proceed the exchange. Though I'm sad about that, they decided to refund. There was no refund for 2 hours, but thankfully, I got my refund later.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow I made three transactions within two days they were all almost instantly or within 1-5minutes crypto was delivered. You don't need to contact the customer support to buy crypto anymore. That was... See more
Pursa Exchange has the best user experience platform. It is the only platform I do transactions anonymously without even using my email or logging in. I only track my orders from the tracking code pro... See more
Your people are understaffed, you need more folks on support. It would also be good to get "I got your message, I'll look into it asap" sort of confirmations instead of only being pinged when they hav... See more
Company details
Information provided by various external sources
Buy and sell bitcoin instantly. Transactions are completed within seconds. No deposit needed, no registration needed. Buy and sell bitcoin instantly and directly with mobile payment or your local currency
Contact info
You should know
4.4
Excellent
237 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great exchange
Great exchange. I had an issue with my order, the live chat solved it instantly. Good work and will use again!
30 May 2025
Unprompted review
I have left repeated messages for…
I have left repeated messages for someone from the PURSA investment organization in Ede, the Netherlands and to this day I have not received any replies!
25 May 2025
Unprompted review
Very simple to use and very quick…
Very simple to use and very quick response from customer service. I am very impressed. Totally recommend it.
25 May 2025
Unprompted review
it took a while but they did it…
it took a while but they did it perfectly . i was worried about being scammed , but you can trust them , i trust them and from now on will work with them , thank you
25 May 2025
Unprompted review
The service was good and helpful
The service was good and helpful, definitely will use pursa again
24 May 2025
Unprompted review
Took less than 5 minutes for my…
Took less than 5 minutes for my transfer, Support team is fast as well. Excellent way to utilize your crypto for international transactions.
21 May 2025
Unprompted review
They are legit and have good customer…
They are legit and have good customer care and service. I love Pursa
14 May 2025
Unprompted review
Great and fast!
Took a little bit long to get my first transaction, I guess it's because it was at night, but next transactions were great and fast!
13 May 2025
Unprompted review
Didn’t get my money
I wanted to sell 0.4 ETH. I sent the ETH and never got payed my money. Their support was not able to get the money either. It is scam website, i wouldn’t recommend using it.
4 May 2025
Unprompted review
Quick and easy transactions and great support team
Quick and easy transactions. I had some questions about trading and support team did an amazing job. Replies were quick, accurate and very helpful.
2 May 2025
Unprompted review
Is fake and scam site why is Trustpilot…
Is fake and scam site why is Trustpilot still helping to promote this site? I have all the screenshot of transaction including their customer support reply. I reported this cause i want to report Trustpilot for helping to promote it. More victim will face this problem if your site still promoting this fake site
19 April 2025
Unprompted review
Great service
Great service
Trustworthy, Quick and easy
Costumer support are very attentive
Not always quick to reply [up to 30 min] but always happy to help
11 March 2025
Unprompted review
Great experience with Pursa.co
Great experience with Pursa.co! I received the money the same day, and their support team responded quickly and was very helpful.
3 April 2025
Unprompted review
wonderful service
wonderful service, everything is very simple and fast, I will work with them again in the future
3 April 2025
Unprompted review
They helped me when I made awful…
They helped me when I made awful mistake and resolved it nicely and politely, they are easy, fast,m fees bit big,m but uderstandable why, not many exchangers provide such opportunities for fast trasfers
2 April 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.