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Purple Moose Brewery Reviews 

1,274
•
TrustScore 5 out of 5

4.8

Brewpub
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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing the beer as superb and some of the best they have tasted. The ordering process is frequently highlighted as easy and straightforward. Reviewers also commend the fast, efficient, and well-packaged delivery service, noting items arrive promptly and often next day. The overall service is also consistently rated as exemplary. However, some customers also noted occasional delivery issues, including items taking over a week to arrive, split orders, address errors, or in rare cases, non-arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Clients share positive opinions on product, frequently praising the excellent quality of the beer, with many... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more

Rated 5 out of 5 stars

I agree you are a small Company … but mighty with it. I’ve been shopping with you for a good few years and service is excellent.Nearly always next day delivery and always efficient…and always wel... See more

Company details

  1. Brewpub
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Beer Distributor
  5. Beer Store
  6. Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,274)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Good beer, efficiently delivered.

I had never heard of purple moose until I saw them featured in a YouTube video and recommended as "the best brewery in Wales". It just so happens I was ready to order some more beer and I like to try different independents around the UK. Online order on the Wednesday evening, beer arrived on Friday morning. They use APC as their courier, who I've always found to be very good. And most importantly... it tastes great.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Online Service

I ordered a glass from the Purple Moose Brewery website to replace one that had been broken. I had a query relating to the delivery time and this was resolved efficiently; both by email and a phone call. In addition, the box containing the glass was extremely well packaged in order to minimise any risk of breakage. I can heartily recommend this brewery for its online service and also for the ales it produces; some of which have been sampled in its home town of Porthmadog in North Wales.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

My second order of 15 bootles of Dark…

My second order of 15 bottles of Dark Side of the Moose - lovely drop of ale. I ordered on the Thursday and it was delivered on the Friday morning. I can't really fault the process. Ordering - a breeze, delivery - very swift and packaging that stops that familiar clinking of glass in transit. They've got a great product, a great courier and fab packing, it helps set the scene for a nice, enjoyable ale.
Many thanks, looking forward to my next batch and popping in next time we're up in Porthmadog.
Cheers from Lydney.
David

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Purple Moose Ale

My dad loves Purple Moose ale ( dark side of the moon ) but we live 3hrs away from Porthmadog brewery so u can see how happy we am knowing we can simply order online and have it delivered , so easy to do , no complications and the guys who deliver it is also 5 star ,***** Thank You *****

28 July 2024
Rated 5 out of 5 stars

Super quick service it was dispatched…

Super quick service it was dispatched the same day. Dropped an email as had an issue with ordering on line and sorted (and ordered) in 30 mins. Tried the gin at a pub in Holywell so looking forward to tasting it. Other half regularly drinks the ales when at home in Wales so some bottles made their way into the basket!

26 July 2024
Rated 5 out of 5 stars

Steam train ale (Eyrie/Snowdonia ale)

We tried the beer on the Porthmadog steam train earlier this year and ordered some on return which I enjoyed.
Although the delivery charge is a tad off putting the discounts offered periodically slightly offset it.
Well worth trying the Snowdonia ale in my opinion.

19 July 2024
Unprompted review

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