Purple Carrot Reviews 

Missing multiple ingredients in 2 separate meals. Got a $15 refund which is unacceptable. I get the meals for convenience. Having to run to the store in the middle of cooking 2 days in a row was extremely frustrating.

Food is always fresh and keeps for a few days. Recipes are original and delicious. Haven't had a meal that I have disliked.

You have to cancel upcoming deliveries over a week in advance. I did so, but the system didn't record it correctly. I chatted with customer service and their answer was "sorry, we sent it to our fulfillment house so it's out of our hands." I even asked if they could send it to a different address. And this was FIVE DAYS before it was due to ship. I'm not really concerned with your cumbersome internal fulfillment process, Purple Carrot. You need to sort it out to be a bit more nimble and help your customers -- especially in the case of a glitch that happened on YOUR END! No attempt was made for a refund or to contact the fulfillment company to see what might be done. I just got form-letter-style responses. Overall the food is fine from this company, but don't expect them to go out of their way to do anything off-script. Not only do I now have to pay for a box that I canceled, but the food will rot because no one will be here to receive it. So frustrating!

I get what I ordered, and the recipes are delicious. There are a few that were not my favorites, but for the most part, I really enjoy the food. It is nice to learn some new recipes for vegan food. My husband is vegan, but these recipes are helping me eat healthier too.

I’ve enjoyed all meals. Actually surprised that all vegan meals taste so good.

I have been a VERY loyal customer of purple carrot for 2.5 years, getting a box almost every week. Until recently, I was always impressed with the meal quality and customer service. there were sometimes issues with boxes, but when I reached out they would rectify it kindly.

I am posting because they recently began a new service, ready made meals. These meals are really, really bad. I actually threw away 2 of the 3 that I tried. I reached out to customer service about this issue to try to cancel the ready made meal from my upcoming order, 1 day past the skip deadline. I guess offering a refund on a single 12 dollar meal is not worth retaining a years-long customer, because they were difficult and very condescending.

I am so disappointed in the decline in food quality and customer service that I canceled my subscription. :(

I never get any of the food I ordered. Always substitutions.

Honestly, when I started Purple carrot I thought I would do a free week and maybe a week or two more. Fast forward a few months... My family absolutely loves the meals and I look forward to my Tuesday shipments each week. The food is delicious and fresh, each week has a new flavor profile and I absolutely love all the choices.

I would love to see more options for recipe choices - especially for 4 servings. Also my family would like some “fake meat” more than tofu and Tempe. I know Asian food is easy to make vegan but many of the recipes are too similar. Finally we would be open to vegetarian options, not just vegan.

I think the biggest issue is with avocados. I know it can be difficult to get them ripe or close to ripeness when shipping but always appear to be unripe and hard when delivered and would take too long to ripen as the other veggies would go bad. Reexamine the avocado recipes and perhaps use guacamole for some recipes instead.

Love the meals they’re fantastic. I think the instructions could be way better, especially cutting of ingredients

Meals are not filling, not enough food. Sometimes ingredients are missing.

The cauliflower was moldy and there was no sour cream for the recipe.

Produce was wilted...not all but some was not usable. And the prepared meal that I ordered was not very tasty.

I need to check the salt content and remove the prepared dish that is over 50%. The good side of having to do that, is that I can review the other dishes proposed .

I am not sure what experience we are talking about, but I can safely say all my experiences so far have been great. Love food, some dishes I like more than others, but that is just taste preference.

great food. easy to prepare. flavorful and perfect

Love these recipes!!! So good 😊
Fab cakes are so amazing!!!