Purplebricks Mortgages Reviews 

The company was there for us. They talk to us politely, take time to explain things to our understanding. You were there through thick and thin experience and supported us throughout all the process.
Thank you for your service, much appreciated.

Hayley was really helpful, super efficient and made the process so easy.

I would throughly recommend.

Thanks!

Really good experience from all involved. Thank you!

Very helpful team, support available for any step it was needed at. First time remortgaging and was supported throughout

Purplebricks team are spectacular! Special thanks to Clair (Mortgage advisor), she made the whole process of my property purchase so easy. Thank you all.

We are in the process of remortgage our house for first time, we received very good support from Ross and his colleagues .Very appreciate everything

⭐️⭐️⭐️⭐️⭐️

Hayley Newton and her team

I honestly cannot thank Hayley and her team enough for all their help and support throughout my house purchase.

From arranging my mortgage to sorting out my home insurance and life insurance, they made what could have been an incredibly stressful process feel so much easier. They were there for me every step of the way and were always happy to answer any questions I had, no matter how big or small.

There were plenty of moments throughout the process where I felt overwhelmed and unsure of what was happening, but Hayley and her team were always there to explain things, reassure me and guide me in the right direction.

Their communication, patience and genuine care made such a difference, and I always felt like I had someone in my corner.

Thank you so much, Hayley and the whole team, for helping me get to the finish line and into my new home. I genuinely couldn’t have done it without you! 🏡❤️

I would 100% recommend Hayley and her team to anyone looking for a mortgage broker who will go above and beyond for you.

Really happy with the service provided by Purplebricks and mortgage adviser Rachael Fox. The renewal journey was clearly explained from the outset and how to find the best option for myself.

Rachael & team were then proactive throughout the process and went above & beyond to support with documentation requested by my new provider. Couldn’t recommend more!

I could not recommend Hayley enough! Great communication and patience in explaining every detail.

Hayley Newton has been such a support whilst I have been searching for a mortgage. My personal circumstances changed dramatically and I was very anxious going into this experience. Hayley immediately put me at ease and assured me she was there to help support and guide me. She did exactly that. Not only was she professional and got me the mortgage I need, but she was kind and understanding which is what I needed more than ever. I can’t thank her enough for getting me through this difficult time and getting me to the next step. Thank you Hayley! I would be back to Hayley in a flash, when the time comes to be looking again. I highly recommend her for mortgage advice and support

We had an excellent experience with Purplebricks, and a special thank you to Clair, who mainly looked after our case. She has been absolutely amazing from start to finish — always helpful, professional, responsive and supportive throughout the whole process.

We really felt that Clair went above and beyond for us, and she also helped us achieve a great rate for our house, which we are very happy with.

A big thank you as well to Marianne and Nadine, who supported Clair and were also very helpful whenever needed.

We couldn’t have asked for better service. Thank you so much, Clair, Marianne and Nadine.

Best service, best team. They have been following me in my long and challenging process of purchasing step by step. Always there to inform and advise you. Honestly I am very very happy with your service. Thank you team thank you Clair you have been amazing. HIGHLY RECOMENDED!!!

Esha handelled everything and made the process really smooth, couldnt recommend Esha enough!

Beneficial in the level and quality of service received. Some costs incurred could be better clarified.

I can’t recommend Tom highly enough. From our very first conversation, he was friendly, approachable and genuinely took the time to understand what I needed. He explained everything clearly and patiently, making sure I felt confident with each decision along the way.

Tom was always available whenever I needed advice and made the whole mortgage process feel straightforward and manageable. His professionalism, kindness and attention to detail really stood out, and I always felt that I was in safe hands.

Thank you, Tom, for all your support and for guiding me through such an important process. I’m extremely grateful for everything you’ve done and would happily recommend you to anyone looking for a mortgage advisor.

Suzie has been extremely helpful, flexible and informative. She guided us step by step through the process and made the mortgage application incredibly smooth. This was also passed onto Emily to continue the process after application which was handled well and without delay. Thanks so much!

Angela’s communication was really good throughout

It’s been a breeze from start to finish remortgaging with Purplebricks Mortgages!
Ross was my initial contact, he was super easy to talk to and found me the best deal for my situation!
Emily, my case manager went above and beyond every step of the way, constantly emailing with updates and checking in to make sure I understood and was happy with the process. I cannot sing her praises enough, she’s been an absolute star the whole time.
And finally Toni, my protection advisor.
Like Emily she went above and beyond to research what was best for my situation.. which turned out to save me money as I previously had cover which wasn’t required. She kept me up to speed throughout the whole process and explained everything in detail.
Working alongside Emily, it made the whole process a breeze and rather enjoyable as both had an amazing personality which is not something you come across very often when doing life admin! Thanks to all the team for the help, would definitely recommend to anyone looking to remortgage!

I had a fantastic experience with Lisa and Rachel at Purple Bricks. From the very beginning, they provided excellent mortgage advice and outstanding support throughout the entire process.

They were always friendly, approachable, and quick to respond to any questions I had. Their knowledge and guidance made everything easy to understand, and they kept me informed every step of the way, making what could have been a stressful experience feel straightforward and well managed.

I really appreciated their professionalism, patience, and dedication to helping me secure the right mortgage and supporting me through to completion. I would highly recommend Lisa and Rachel at Purple Bricks to anyone looking for expert mortgage advice and exceptional customer service. Thank you both for all your help!

Everything good helping us navigate the market and securing the best rate for our remortgage.