Pure Sports Medicine Reviews 

436
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible service - can never get a hold of the Canary Wharf receptionist to make an appointment or ask a question. They are not welcoming in the clinic. None of the exercises my therapist has given me... See more

Rated 5 out of 5 stars

I went to Pure Sports medicine to see Aisling- women’s health. The experience has been empowering and the results made a big difference within a couple of weeks. Aisling gave me very manageable exerci... See more

Company replied

Rated 5 out of 5 stars

5 Star Experience working with Jack Bain! His professionalism, expertise, and follow through always left me impressed. I worked with Jack for over a year while he helped me first recover from a trauma... See more

Company replied

Rated 1 out of 5 stars

I’d just had a procedure on my back and booked physio to keep recovery on track. The clinic cancelled multiple sessions on the day—I didn’t complain and asked for another therapist: “fully booke... See more

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Company details

  1. Physical Therapy Clinic

Information provided by various external sources

We are an expert team of sports medicine and musculoskeletal specialists, dedicated to ensuring our patients receive the very best treatment and enable them to lead the active lives they deserve.


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3.3

Average

TrustScore 3.5 out of 5

436 reviews

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3.3

All reviews

(436)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Aisling Freir

I have been going to Pure Sports Medicine for some time and have found it to be a top class practice. Aisling recently provided physio on a bit of instability in my leg / knee which I was noticing while running. She put a structured exercise programme in place and has helped to solve the problem and also improve my approach to running to avoid future issues. Highly recommended.

6 October 2021
Unprompted review
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Reply from Pure Sports Medicine

Thank you for the wonderful review, Niall. We're so pleased that you had such a positive experience at our Kensington clinic. We hope you continue to enjoy running for many more miles, pain free!

Rated 5 out of 5 stars

I received top class care from Sean…

I received top class care from Sean Towers and the team at Pure Sports - helped me recover from two slip discs in my back to a point where my back was stronger than before the injury. Sean's treatment was very effective and adapted to my needs / schedule, and he went above and beyond to help get me running again. Highly recommended

2 October 2021
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Reply from Pure Sports Medicine

Hi Chris, thank you for the great review of your treatment with Sean. We're so pleased that you're able to enjoy running again, and felt that you were so well looked after during your treatment. Thanks again!

Rated 5 out of 5 stars

From strength to strength, plus a bit of conditioning

With sports injuries being an inevitable part of doing sports, I'd been to plenty of physios before stumbling across PureSports many years ago. Their integrated approach was a revelation - having Drs, Physios and the Strength & Conditioning team not only in one place but also all reading from the same playbook, significantly improved diagnosis and rehab.

Well worth singling out Dean on the Strength & Condition side - his programs, both in terms of rehab, prehab and performance are always well thought out, provide measurable gains and quite simply work. Runners rarely want to spend time in the gym, but Dean's programs, with progressive loading tailored around target races, have paid significant dividends. He's also managed the transition to remote coaching in these unusual COVID times very effectively - virtual coaching using a phone on a tripod and a video call is perilously close to being there in the gym with him. Except he can't put more weights on the bar...

29 September 2021
Unprompted review
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Reply from Pure Sports Medicine

Hi Richard, thank you for your amazing review! We're so pleased that you've had such a positive experience with Dean and your S&C training, and that you found the transition between in-person and virtual appointment so seamless. Thanks again.

Rated 5 out of 5 stars

Great experience with Michael here

Great experience with Michael here - really helpful and friendly, and he got me back to my usual level of activity (and even further!) in only a few weeks. Would definitely recommend.

27 September 2021
Unprompted review
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Reply from Pure Sports Medicine

Thank you Ditlev, for the great review for Michael. We're very pleased that you felt you had a great experience at our St Paul's clinic, and that you would recommend us to others. Thanks again!

Rated 5 out of 5 stars

I’ve had knee pain for a number of…

I’ve had knee pain for a number of years, had surgery and completed the associated physio previously.

Scott helped me overcome many of the issues I was facing and his practical approach gave me the confidence to train and condition my lower body. This in turn has made a significant improvement in my ability to play sport and has dealt with much of the associated pain.

The service was excellent, very effective and staff are friendly. Booking systems etc. All work very well. Overall a great patient experience.

27 September 2021
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Reply from Pure Sports Medicine

Thank you Jack for the wonderful review. We're so pleased that your experience has been so positive from booking all the way through to treatment, and that you've felt the benefits and been able to return to playing the sports you enjoy.

Rated 5 out of 5 stars

Jordan Rules

Everyone in the clinic is very friendly and professional. It was easy to book and reschedule appointments. Jordan is a fantastic physio - top class. Very knowledgeable and was easily able to help me with my knee.

23 September 2021
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Reply from Pure Sports Medicine

Hi Jordan, thank you for your great review! We're so pleased to have been able to help you with your knee injury.

Rated 5 out of 5 stars

Predictably high standards of care

Pure Sports Med has a unique approach that truly understands the needs of committed athletes and sports people. The quality of all care is predictably high. I have been seeing Dean for Strength & Conditioning guidance for some time now. He is almost single handedly responsible for me achieving all of my fitness goals. He has a brilliant adaptable approach to training - including tailoring training when gyms closed - and has always gone above and beyond to support me in my development.
I have confidently recommended pure sports to anyone who is struggling with injury or to achieve their goals.

19 September 2021
Unprompted review
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Reply from Pure Sports Medicine

Hi Pete, thank you for such a wonderful review. We are very glad that you feel strongly about recommended us, and happy that you've seen such success in within your personal fitness goals since seeing Dean at the Bank clinic. We hope to continue helping you achieve your goals in the future!

Rated 5 out of 5 stars

Up and running again

Following 8 weeks in a leg brace and hobbling around on crutches due to a fractured knee cap, I was lacking confidence in walking anywhere outside of the house, and attempting stairs was too painful to even contemplate. I was recommended to try Pure Sports Medicine and from the moment I walked into the welcoming reception area at the Canary Wharf clinic, I felt confident I had made a good decision. The care and attention to my specific needs, with appropriate yet challenging exercise plans provided after discussion during the appointments, have given me the confidence to get back to the active life I had prior to my accident. As a mature lady I was under no illusion of realistic outcomes but with the professionalism, encouragement and humour provided by Andy, I have surpassed my expectations. I cannot recommend Pure Sports Medicine highly enough.

14 September 2021
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Reply from Pure Sports Medicine

Hi Jacqui, thank you for your wonderful review. We are happy to have been able to assist you through a challenging time with your knee cap injury. We appreciate how frustrating and worrying it can be when you experience an injury such as this and to know you're feeling confident and able to get back to your usual activities is really great and makes it all worth it for us. Thanks again!

Rated 5 out of 5 stars

Pure Sports Medicine Kensington

I have been using Pure Sports Medicine (Kensington) for a number of months now to receive physiotherapy treatment for a shoulder operation and a long-standing achilles / calf problem.

The experience has been brilliant and I intend to come here for any and all future sports treatment needs I have.

I have found the Pure Sports staff and organisation to be helpful, well organised and responsive.

The Pure Sports facilities have been well equipped, clean and safe.

Sam Wilde in particular, who I have been working with for the duration, has been stand-out. He is a highly knowledgeable, qualified and personable professional. He listens well, strikes a great balance between in-person treatment and effective personal programmes and has allowed me to achieve fast and lasting results with my injuries.

I would not hesitate to recommend Sam Wilde and the team at Pure Sports to anyone in need of their services.

14 September 2021
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Reply from Pure Sports Medicine

Hi George, thank you for writing such a fantastic review for Sam and our Kensington Clinic. We are so pleased to know that you have had such a positive experience within our clinic and felt well supported during your treatment. As you say, we are here whenever you may need us. Thanks again!

Rated 5 out of 5 stars

Really attentive

I went to the Canary Wharf branch and was really impressed. Really attentive, friendly staff. Anne Keng was my physiotherapist and she was awesome - highly recommend. Best part was getting digital exercise program (with illustrative videos), that I can keep forever.

12 September 2021
Unprompted review
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Reply from Pure Sports Medicine

Hi Mikey, glad you felt well looked after at the Canary Wharf clinic with Anne, and we hope you're getting on well with your digital programme! Thanks for the great review.

Rated 5 out of 5 stars

Lauren was very helpful throughout and…

Lauren was very helpful throughout and explained everything to me very thoroughly.

Highly recommend Lauren to anyone needed a great hand therapist!

6 September 2021
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Reply from Pure Sports Medicine

Hi Lauren, thank you for your great review. We're very pleased you had a positive experience at our Moorgate clinic with Lauren.

Rated 5 out of 5 stars

Shoulder and neck pain

I came to puresport for a neck and shoulder pain, likely due to my seating position and my CrossFit training.
Jordan listened carefully to my issue and was able to create a program to help reduce the pain.
This program was on point as the pain went down quite quickly and the follow ups with Jordan were always helpful.
Thanks!

6 September 2021
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Reply from Pure Sports Medicine

Hi Mathieu, we're very pleased that your pain levels lowered quickly and that you found the programme Jordan created for your helpful and effective. Thank you for the great review!

Rated 5 out of 5 stars

Pure Sports Medicine in Threadneedle Street and Dr James Noake

Pure Sports Medicine in Threadneedle Street London EC2 is a very convenient location, well served by public transport. The facilities are excellent and the staff are a pleasure to meet, always helpful and efficient in dealing with your needs.
I was referred to DR JAMES NOAKE by an orthopaedic consultant who sought his opinion on an issue of chronic pain that had troubled me for 6 years. I had seen many doctors over this time and undergone numerous investigations, none resulting in a firm diagnosis. And so when the time came to see Dr Noake I had little or no expectation that this would be any different. I could not have been more wrong.
Within minutes of meeting Dr Noake I was amazed to realise that he had read all my notes and was quoting from the case history. This was indeed refreshing and it soon became clear that here was an empathetic doctor keen to help me if he could. During our consultation there were no time pressures and I was given a very thorough examination, complete with ultrasound imaging. The attention to detail, diagnostic tests and questioning was helpful and reassuring. He ended by saying he would have a good "think" about my symptoms.
I came away feeling I was in good hands. Here was a doctor willing to go the distance to try and find the cause of my pain, this alone gave me reason to hope. Since then Dr Noake has spoken to two colleagues about my case and come up with a probable cause, one I can believe in.
A subsequent nerve block, administered by him has now identified the most likely cause which may then lead to an effective treatment plan. I have nothing but praise for Dr Noake, both in terms of his medical expertise and realism when communicating with the patient.
Based on my experience I would certainly commend him and Pure Sports Medicine to others.
John

11 August 2021
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Reply from Pure Sports Medicine

Thank you for your wonderful review, John. We know all too well how frustrating and debilitating chronic pain can be, so we are really pleased to have been able to help you reach a diagnosis and get some answers. Our team approach is certainly our best tool in being able to find those answers. Knowing that your experience at our Bank clinic has been such a positive one, and that you would recommend us, is simply fantastic. Thanks again.

Rated 5 out of 5 stars

Henry helped me recover from a soleus sprain

Henry helped me recover from a soleus sprain which I had been unable to shift myself. He designed a multi-month strengthening program, aimed at strengthening my legs generally, rather than just the injured muscle. I now feel better equipped to achieve my running goals. Thanks, Henry!

8 August 2021
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Reply from Pure Sports Medicine

Thank you for your review, Nicholas. It is great to know that you now feel able to reach your goals and get back to pain free running!

Rated 5 out of 5 stars

physio

physio. therapists are excellent and most helpful. highly recommended.

6 August 2021
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Reply from Pure Sports Medicine

Thank you for your kind words regarding your physiotherapy treatment at our Moorgate clinic. We're so pleased to know that you would recommend us. Thanks again.

Rated 5 out of 5 stars

Great service

Great service, Drs, Physios and facilities. Highly recommend. Facilities very covid safe and in great location.

5 August 2021
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Reply from Pure Sports Medicine

Thank you, Rory. We're pleased that your experience with us was positive and you felt comfortable during your time in clinic.

Rated 5 out of 5 stars

Expert rehabilitation

In rehabilitating several long standing injuries (rotator cuff and plantar faciitis) I received fantastic help from the team at Pure Sports Finsbury Square, in particular Andy Stanbury and Jen. They are knowledgeable, highly skilled and encouraging. The team at reception are also great, very friendly and efficient. I feel very lucky to have discovered this place, so please don't book it up months in advance.

30 July 2021
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Reply from Pure Sports Medicine

Thank you for your wonderful review. We are so pleased to have been able to help you through both a rotator cuff injury and plantar fasciitis. We hope to keep supporting you in the future!

Rated 5 out of 5 stars

Very happy with service

Was very happy all round with the service received here. Booking process was easy and the receptionists were friendly and polite. Treatment/exercises worked very well and pain disappeared almost immediately. No pressure put on to attend additional sessions once the pain had gone which I felt was excellent, as they were aware I had more authorised by me insurance company. All in all would recommend.

26 July 2021
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Reply from Pure Sports Medicine

Thank you for your wonderful review, Kevin. We pleased that you felt the whole process was efficient and effective, and that you would recommend us to others. It is very appreciated.

Rated 5 out of 5 stars

excellent company

I visited Pure Sports Med with a serious stress fracture in my femur. I have to say that my experience with Pure Sports Med was amazing and every person I met at this company was very attentive, helpful and understanding. From the staff at St. Pauls, Kat and Luke, the medical administrator Sam (thank you so much for your patience), through the amazing physios Stephen Armstrong and Michael Robson all the way to the medical director, Dr John Etherington CBE, everyone was extremely professional and had my best interest at heart. Diagnosing the exact problem and then set up the relevant treatment within days, I could not have asked for more. Thank you all so much!

25 July 2021
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Reply from Pure Sports Medicine

Thank you for your kind words. We are so pleased that you have had such a positive experience from the moment you walked in the door, and throughout your journey with us.

Rated 5 out of 5 stars

Highly recommend!

I have been working with Andrew Goodall and Sean Towers at PureSports over the last 12 months on post ACL surgery rehab and I could not recommend them enough. From the offset they were both clear in what I needed to do and where I needed to be to get back to playing football as well as being very professional in their approach. As I am now in the last stages of my rehab I have more recently been working with Chris McCann in the Strength and Conditioning team who alongside Andy has introduced me to sports specific strength and on field drills. It is great to know they are both in constant communication about my rehab so that they know where I’m at with all aspects of my rehab. I’m hoping to be back on the pitch soon!

23 July 2021
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Reply from Pure Sports Medicine

Thank you Ryan for a fantastic review. We are so pleased to have been able to help with your rehab post surgery - we know how tough it can be! We look forward to you getting back on the pitch and enjoying the sport you love once again.

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