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PureoudReviews 

253
•
TrustScore 4.5 out of 5

4.7

Perfume Store
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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, often praising the quality of the perfumes and the wide selection available, including unique and niche fragrances. The delivery service is consistently highlighted as very fast and efficient, with many orders arriving quickly and in perfect condition, even for international shipments. Reviewers frequently express their intention to order again, citing the excellent service, secure packaging, and overall positive purchasing experience. However, some customers also noted issues with their orders, experiencing significant delays, lack of shipping updates, or unresponsiveness to emails. While a small group of people felt frustrated by these problems, the company sometimes made efforts to resolve them, such as sending gifts or samples to compensate for the inconvenience.

What people talk about most

Product

Customers express high satisfaction with the product, praising the amazing scent, quality, and reasonable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers expressing satisfaction with fast... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the products,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting extraordinary performance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order shipped quite fast, arrived perfect. Love the perfume. The store is fantastic with rich perfume availability. The only minus is the support team. Wrote mails and contacted via WhatsApp without r... See more

Rated 5 out of 5 stars

Had a question regarding shipping, went over to their TikTok page and they respond within a couple hours which is great. Reliable seller, offers multiple payment options including Klarna (Pay after) w... See more

Rated 5 out of 5 stars

Really amazing experience! I bought my self a Khadlaj vanilla dunes and Vulcan feu (blind buy) and both kf them are amazing. The boxes were in perfect condition, shipping was fast considering I was o... See more

Rated 5 out of 5 stars

I placed 4 separate orders on 4 different days from pureou.nl. Received all orders very fast, with safe packaging, and original fragrances inside the box. 5 star from me. I will continue shopping from... See more

Company details

  1. Perfume Store

Written by the company

Bij PureOud.nl vind je een breed assortiment luxe parfums van topkwaliteit. We bieden snelle levering, betrouwbare klantenservice en een zorgvuldige selectie van geuren voor elke gelegenheid. Of je nu op zoek bent naar een verfijnde geur voor dagelijks gebruik of een speciaal parfum voor een belangrijke gebeurtenis, bij ons ben je aan het juiste adres. Onze klanten staan centraal, en we doen er alles aan om jouw geurervaring perfect te maken. Bestel bij PureOud.nl voor de beste parfums en snelle service, altijd met tevredenheid gegarandeerd.

Contact info

  • Fransen van de Puttestraat 5, 3332HH, Zwijndrecht, Netherlands

  • pureoud.nl

4.7

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(253)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Middle Eastern/Dupe Fragrance Heaven

Unbelievable selection of middle eastern and dupe fragrances. Especially up to date with trending but also niche, less known brands. They also have fair prices. Not many companies have this combination of qualities.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

They don't send the products?

They don't send the products.
It's been a while...
No update on shipping.

23 March 2026
Unprompted review
Pureoud logo

Reply from Pureoud

Beste klant,

Bedankt voor uw review. Wij vinden het jammer om te lezen dat u dit zo ervaart.

Op basis van deze review kunnen wij echter niets achterhalen. Er wordt geen ordernummer, naam of andere herleidbare informatie gedeeld, waardoor wij niet kunnen controleren of er daadwerkelijk een bestelling bij ons bekend is of wat de status hiervan zou zijn.

Om deze reden zijn wij momenteel genoodzaakt deze review als niet-authentiek te beschouwen.

Wij staan altijd klaar om problemen op te lossen, maar daarvoor hebben wij wel enige informatie nodig. Mocht u daadwerkelijk een bestelling hebben geplaatst, dan verzoeken wij u vriendelijk om uw ordernummer of e-mailadres te delen (bijvoorbeeld via Trustpilot), zodat wij dit direct voor u kunnen nakijken.

Met vriendelijke groet,
Sayid.

Rated 5 out of 5 stars

Ignite Oud!!

Ignite Oud!!! Ma sha Allah!

From communication to shipping and packaging , excellent!

Thank you, so happy with the order and the perfume :)

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Rayhaan Kiss perfume

Order shipped quite fast, arrived perfect. Love the perfume. The store is fantastic with rich perfume availability. The only minus is the support team. Wrote mails and contacted via WhatsApp without response.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and great scents!

I placed my order two days ago and even received it on a Saturday morning, which I didn't expect, as most perfume companies take longer to deliver. All I can say is that I'm very happy with the two new fragrances, and I'm satisfied with the delivery time and service as a whole.

31 January 2026
Unprompted review

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