Pure Organic CBD & Vitamins Reviews 378

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I bought Pure Immunity for my girlfriend a few weeks back and she loves it (I secretly use it and love it as well!). Quality is amazing, highly potent, so you feel the difference within a day or two.... See more

Company replied

Rated 5 out of 5 stars

I’ve been taking Pure Energy and Pure Energy for a few weeks now and I can’t believe the difference I’ve seen! Taking the pure energy first thing in the morning has made me feel more alive without rel... See more

Company replied

Rated 4 out of 5 stars

Amended review. Originally one star but a quick response from the company has me now giving it 4 stars. It didn't work for me, contacted the company and a full refund has been agreed. Order didn't... See more

Company replied

Rated 5 out of 5 stars

My wife has suffered for many years with restless leg syndrome (RLS), prescribed drugs cause other problems and while CBD oil may not cure the condition, she has found that it often “ takes the edge... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

No matter if it is CBD or Vitamins and Supplements, our philosophy about health products has remained the same since 2020. Natural, high-quality and organic ingredients from the best sources combined with Swiss craftsmanship. For the past several years, we've helped people find better results, more hope and generated more business through the positive stories of our customers. We've gone above and beyond expectations in terms of products and service; it's just the way we are as people. We truly care about your health and wellbeing and want to be with you every step.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

378 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I have used this for several months

I have used this for several months, it’s really good and helped my sleep and muscle recovery. I tried an alternative product and instantly regretted it. I made the switch back immediatly

1 March 2024
Unprompted review
Rated 5 out of 5 stars

the best CBD oils

After trying several CBD oils, Bristol cold pressed oil worked best with just a few drops as compared to others that needed more drops to achieve the expected result.

8 February 2024
Rated 5 out of 5 stars

I purchased this product for my horse

I purchased this product for my horse, wow! Wow! What a difference this product made to my mares comfort in just a week. I'm do great full to have found this product for her. 2 drops a day, or my 17hh there's approx 200 drops in a bottle that's over 3 months supply. Best on the market In my humble opinion.

20 December 2023
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Reply from Pure Organic CBD & Vitamins

Hi Sophia

That's fantastic news and thanks so much for taking the time to share your experience of our products, we really do appreciate it.

Regards

Danny

Rated 5 out of 5 stars

Great Service.

Excelente and professionelle Service.
R. answered really fast and very responsible to my Problem of arrival of my package.

30 December 2023
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Reply from Pure Organic CBD & Vitamins

Hi Zaja

Thanks for taking the time to leave review, the whole team really appreciate it.

Regasrds

Danny

Rated 5 out of 5 stars

Great service

Great service, initially was sent incorrect order but this was quickly resolved so no issues

22 December 2023
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Reply from Pure Organic CBD & Vitamins

Hi Jessie

Thanks so much for taking the time to leave review, we really appreciate it.

Regards

Danny

Rated 5 out of 5 stars

This is the most amazing product and…

This is the most amazing product and has given my little dog extra quality time with us all.

24 November 2023
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Reply from Pure Organic CBD & Vitamins

Hi Julia

That's great news, thanks so much for taking the time to leave a review.

Regards

Danny

Rated 5 out of 5 stars

Great product

Great product, delivered quickly and efficiently.

1 November 2023
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Reply from Pure Organic CBD & Vitamins

Hi Melissa

Thanks so much for taking the time to leave a review, it really does help our business grow.

Regards

Danny

Rated 5 out of 5 stars

Excellent product, excellent service

Excellent product, reasonable prices with the promotions, fast service

31 October 2023
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Reply from Pure Organic CBD & Vitamins

Hi Alvaro

Thanks so much for taking the time to leave a review, the whole team really appreciate it.

Regards

Danny

Rated 1 out of 5 stars
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Reply from Pure Organic CBD & Vitamins

Hello Adrian,

We are tracking this down for you right away. It went out the day after your order using the standard post. Looking at the tracking info, I can see it's been stuck in delivery since November 6th. I will give you a call this morning to sort the whole thing out.

What I'll do is instruct the post office to retry delivery or, I can have your order held at the nearest post office for pick up.

Rated 5 out of 5 stars

Contact

It is good to know that I can email Robby with any concerns or much needed advice that I might have. Thankyou Robby.

29 September 2023
Unprompted review
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Reply from Pure Organic CBD & Vitamins

Hi Kimberley
Thanks so much for taking the time to leave a review, the whole team really appreciate it. I will pass your comments on to Robby

Regards

Danny

Rated 5 out of 5 stars

I'm new to CBD

I'm new to CBD, (1 month) - I'm looking to alleviate migraines and although, I have had a headache, nothing too intense... so, so far so good. There was a mix up with my re-order, but the customer service and quick response was excellent.

23 September 2023
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Reply from Pure Organic CBD & Vitamins

Hi Zoe
Thanks so much for taking the time to leave a review, the whole team really appreciate it. We all hope the headaches continue to ease.

Regards

Danny

Rated 5 out of 5 stars

Very poor service…Made better

3 weeks after ordering my CBD for my dog I am still waiting for it to arrive. This is despite their having taken my money and ignoring my email.

Further to my original review above I have now been contacted by Pure Organic CBD and received a full explanation as to the lateness of my order and as a token of their faith in their future service have offered a part refund on my original order, which has now been delivered.
I have used Pure Organic CBD for my dog in the past and after the communications that I have received since my original review will not hesitate to use them in the future.

27 September 2023
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Reply from Pure Organic CBD & Vitamins

Hi Carolyn,

Now that we've spoken, I am happy that we've come up with a resolution. Leave it to us, we will make sure you are satisfied and taken care of.

Our apologies about the long wait time with this order. We do import to the UK from Switzerland and sometimes customs can take a long time; especially with CBD products. While this is not an excuse and we do take full responsibility for the delay, it was important for me to be very clear about what happened. Again, our apologies.

I am happy to say at this point that we are back up to full stock and have taken precaution that this doesn't happen again with future orders.

Thank you for allowing us to respond to this and I appreciate your understanding on the matter.

Sincerely,

Robby

Rated 5 out of 5 stars

Easy to order and speedy delivery

Easy to order and speedy delivery, will definitely use again.

7 September 2023
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Reply from Pure Organic CBD & Vitamins

Hi Thanks so much for taking the time to leave a review.

Regards


Danny

Rated 5 out of 5 stars

As always great service

As always great service, great product

22 September 2023
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Reply from Pure Organic CBD & Vitamins

Hi Martin

Thanks so much for taking the time to leave a review. We really appreciate it.

Regards

Danny

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