Puregoatcompany Reviews 486

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and clean ingredients, noting that many babies thrive on it, experiencing improved appetite and digestion. The ordering process is frequently highlighted as smooth and efficient, and the delivery service is often described as exceptionally fast, with many consumers receiving their products promptly. However, some customers have expressed concerns about product quality. Additionally, a few people have experienced significant delays with their orders, with some packages taking a week or more to arrive or being held up in transit.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers praise the product's quality, noting that... See more

Quality

Users describe positive interactions with quality, particularly praising the baby formula. Many reviewers... See more

Delivery service

People report positive experiences with delivery service, often highlighting its speed and efficiency. Many... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight quick shipping, with... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the responsiveness and... See more

Based on these reviews

Rated 5 out of 5 stars

Beyond my high expectations Before i ordered the Infant formula (1) i had some questions, that i asked them via email and they responded right away, patiently and informative. I got the order and sta... See more

Company replied

Rated 5 out of 5 stars

Met the Team at the Baby show in London and decided to test out their follow on milk for my previously exclusively breastfed baby. It's been such a smooth transition as he loves this Goat milk, ordere... See more

Company replied

Rated 5 out of 5 stars

After having tried multiple formulas, I came to the conclusion that this is undoubtedly the best organic goat milk based formula for infants. It dissolves homogeneously without leaving clumps & the i... See more

Company replied

Rated 5 out of 5 stars

Very good company! Before buying i sent them some emails asking about the ingredients and they answer everything very quickly. Its very similar to kendamil goat but without the added taurine, which is... See more

Company replied


Company details

  1. Food Manufacturing Supply
  2. Food Products Supplier

Written by the company

For your little one and our planet Organic - Goat - Follow-on formula Of course, our follow-on formula based on goat milk meets all legal requirements as it applies to all follow-on formula products. Pure Goat Company's products are of high quality. We make sure that everything is checked thoroughly by independent laboratories: the goat's milk, the other ingredients, and the final powder in the tins.


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The best newborn formula

The best infant formula in the market, fully organic, does not contain palm or seed oil. Most shelf brands were recalled due to chemicals and toxic contents, you cannot be too careful with what you give your children, especially in their early life. Goat milk is the closest thing to breastmilk and easily digestible, with good and clean ingredients this is the only brand in the market I would give my child.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company and goat formula

We are signed up to the subscription - very flexible delivery. Our daughter loves the formula. Worth the money.

8 March 2026
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Reply from Puregoatcompany

Thank you so much! We love your review. Greetings from the Goats

Rated 2 out of 5 stars

Delivery

Product seems fine.
First order took a week to arrive.
Second order has just left the country of origin at day 4.

If your kid is hungry buy your product somewhere else.

9 March 2026
Unprompted review
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Reply from Puregoatcompany

Dear Andreas,
Because you submitted your review via Trustpilot (organic), we cannot see which order your complaint refers to. Therefore, we are unable to check your complaint.

Please feel free to send us the order number, and we will be happy to look into why the delivery is taking so long.

Kind regards, Team Pure Goat

Rated 4 out of 5 stars

Gone to Africa

Arrived on time to be transported to Kenya where it’s needed to bring on the kids.

9 February 2026
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Reply from Puregoatcompany

Thank you! We are happy that you received the order on time. Greets from the Goats

Rated 5 out of 5 stars

Delivery on the next day ☺️

Delivery on the next day ☺️. Pure Goat formula is more than amazing. My baby love it ❤️

3 February 2026
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Reply from Puregoatcompany

What a wonderful message — thank you so much! We’re happy to hear that you’re so satisfied with our service. Have a great day and greetings from team Pure Goat

Rated 5 out of 5 stars

Fast delivery and quality products

The order was shipped the very next day. Everything was carefully packed and protected. The quality of baby food is excellent. Our little one grows healthy and happy 😊

28 January 2026
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Reply from Puregoatcompany

THANK YOU SO MUCH FOR YOUR MESSAGE :-) GREAT

Rated 5 out of 5 stars

Beyond my high expectations

Beyond my high expectations
Before i ordered the Infant formula (1) i had some questions, that i asked them via email and they responded right away, patiently and informative. I got the order and started mixing with my old formula to get baby used to it and almost immediately babys appetite got so much better which is something we had really struggled with. She really seemed to love the taste and went from eating very little to being in the normal range even high sometimes. Her tummy got much better and she never had stomachpains or constipation after we started which had also been a problem before. So overall just overjoyed that we tried this wonderful product. Our baby is thriving !

12 January 2026
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Reply from Puregoatcompany

What a great review — thank you so much!
I’ll forward your message directly to our customer service team; they’ll be very happy to hear this.
We’re satisfied that we answered all your questions and that you’re so pleased with our service.
Thanks again and greetings from the Goats

Rated 5 out of 5 stars

Perfect organic milk for my baby with…

Perfect organic milk for my baby with the best natural ingredients. I am from France, there is no better goat milk than Pure Goat, I was searching a long time until founding this one online.

4 December 2025
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Reply from Puregoatcompany

Hi Juma, Thank you for your wonderful feedback. We are very happy to have found Pure Goat goat milk. In case you have any questions, feel free to reach out. Best, the goats

Rated 5 out of 5 stars

Great company

Great company, fast delivery
Been using their product since my son’s birthday
Would never go for cow’s milk

8 December 2025
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Reply from Puregoatcompany

Great to hear! :) Greetings, Team Pure Goat

Rated 4 out of 5 stars

Refund now sorted

I mistakingly ordered another (automatically) set of baby feeds. Our little one did not do particularly well on the first tub. Two came the second time and I then asdked for a refund, immediately. The box has not been opened. I have not heard anything back after 4 weeks and countless emails. I know the email is correct, as I get emails from them every week, from the same email. Left a really bad taste, no pun intended.

**UPDATE** they have recently got in touch and issued a refund in earnest. Many thanks for their quick response. I do think they're a good company and out first child got on great with the organic formula. But this child has experienced reflux issues and is now back on full breast milk. PG Co. Also called me but I missed their call. So when you read this, thanks again and no hard feelings. God bless you guys. Zero malice intended.

15 December 2025
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Reply from Puregoatcompany

We are very sorry for this experience, and we tried to reach you by phone. As you can see from our reviews on Trustpilot, we truly care about our customers.
We are currently investigating why your email was not received by our customer service team. A refund has already been issued, and we sincerely regret that your experience was so disappointing. Please be assured that this was not intentional. Greetings from team Pure Goat

#UPDATE - Thank you so much for your update! We wish you and your little one all the best. Greets from the Goats !

Rated 5 out of 5 stars

Order in advance as there are no store you can buy in emergency

It took only 3 days for my 3 months baby to adjust with this milk. Before that I struggled with two very famous milk supplements. I just wish I could avoid the first 3 months hassle for my previous baby, who had to struggle with endless pain of gastric and green poop!

19 November 2025
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Reply from Puregoatcompany

Thank you so much for sharing your experience with us and with other parents. We’re so happy for you and that everything has worked out so well. Greetings from the Goat team.

Rated 5 out of 5 stars

Met the Team at the Baby show in London…

Met the Team at the Baby show in London and decided to test out their follow on milk for my previously exclusively breastfed baby. It's been such a smooth transition as he loves this Goat milk, ordered two more Cans and they were delivered faster than some companies based in the UK! No upset tummy, mixes very well and has a gentle scent.

20 November 2025
Unprompted review
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Reply from Puregoatcompany

Oh, thank you so much for your lovely review! We’re happy to hear that you’re pleased with our service. I’m sure we’ll be back at the Baby Show in 2026 — see you there! Greetings from the Goat team :-)

Rated 5 out of 5 stars

good product and fast delivery

fast delivery to Munich, good product. using for 2nd kid now. Used for 1st in the Netherlands.

3 October 2025
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Reply from Puregoatcompany

Hi there,
Thanks for your message. Great to hear you’re happy with our service! Greetings to Munich. Team Pure Goat

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