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Pure Diesel Power Reviews 5,750

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TrustScore 4.5 out of 5

4.6

Auto Parts Store
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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... See more

Rated 5 out of 5 stars

By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... See more

Rated 3 out of 5 stars

I believe Pure Diesel is a quality company. With knowledgeable people. My first experience was not so great, but I still want to give PDP another shot. I placed an order 4/3/26, was told by rep. that... See more

Company replied

Rated 5 out of 5 stars

Hand to return the original parts ordered because husband ordered the wrong parts. They made it so easy to return and reorder the correct parts. Will definitely do business with Pure Diesel again in t... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 2 out of 5 stars

Shipping was fast but pipe had issues.

Shipping was fast. But one end of the pipe is slightly ovaled and will not fit onto the exhaust pipe. Yes this is isn’t probably a huge deal if I had an exhaust pipe expander but for the price I paid it’s pretty frustrating. So now I’ll have to buy a tool to open it up. There was no packaging inside the box so the pipe was just bouncing around I feel like it could have at least been bubble wrapped.

20 January 2025
Rated 1 out of 5 stars

ordered nov 7. no update on tracking and it's nov 25

ordered a product on nov 7. it's now nov 25 and I still haven't received any info at all. even after 2 emails

25 November 2024
Unprompted review
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Reply from Pure Diesel Power

Hi Dylan,
Thank you for your patience and understanding regarding the delay in your recent order. We sincerely apologize for any inconvenience this may have caused you.
To make things right, we have found the item with another vendor and had it shipped to you, plus issued a full refund for your order. We truly appreciate your understanding during this time and hope this gesture helps alleviate some of the frustration.
At Pure Diesel Power we value your business and are committed to providing the best service possible. We hope to have the opportunity to serve you again in the future and earn back your trust.
If you have any further questions or concerns, please don’t hesitate to reach out.

Rated 3 out of 5 stars

Ordered experience

All parts arrived in a timely manner and were a the correct parts.
Would give 5 Stars but after searching a little more I could have saved a lot of money getting the same parts from another vendor

4 October 2024
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Reply from Pure Diesel Power

Hi Joshua, Thank you for your review and for taking the time to share your experience. We appreciate your feedback regarding the timely delivery and accuracy of your order. We understand that finding the best value is important to you, and we strive to offer competitive pricing. If you need something in the future, please let us know and we'd be happy to look into price matching.

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