Pure Brides Reviews 

38
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

i honestly can’t thank pure bride and the team enough! i was very open to trying on a variety of dresses, Andrea was absolutely amazing, after multiple dress try on’s … i said yes to the dress. just... See more

Company replied

Rated 5 out of 5 stars

My experience at Pure Brides was wonderful and I am really glad I chose them as the place to get my wedding dress. Jade was so lovely and gave us a lovely experience despite the social distancing meas... See more

Company replied

Rated 5 out of 5 stars

I visited purebrides with my bridesmaids and we had the most amazing time / experience from the moment we got into the shop! All the ladies were lovely, so friendly! Lizzie helped me choose my dress... See more

Rated 5 out of 5 stars

Despite the extra measures in place to protect against COVID 19 and being 15 weeks pregnant, Jade and the team still managed to make the experience an enjoyable and memorable one. Jade did a fantastic... See more

Company replied

Company details

  1. Bridal Shop

Information provided by various external sources

Wedding Dresses, Wedding Suits, Pageboys Suit Hire, Designer Bridal Gowns, Bridesmaids, Wedding Accessories and Tuxedo Hire in Norwich.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38 reviews

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4.8

All reviews

(38)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Five stars for expertise and customer care

Despite the extra measures in place to protect against COVID 19 and being 15 weeks pregnant, Jade and the team still managed to make the experience an enjoyable and memorable one. Jade did a fantastic job of putting me at ease and giving me the confidence to try things I thought I couldn’t pull off. I came away with the most stunning dress, which was nothing like I thought I would buy! The team really knows their stuff and does not try to give you the hard sell- they really take the time to understand your budget and day requirements, both before and during your appointment. Could not fault anything!

28 June 2020
Unprompted review
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Reply from Pure Brides

Oh Alison, thank you so much for your wonderful review. You’re going to look amazing and it was an absolute pleasure to look after you xx

Rated 5 out of 5 stars

Pure Perfection!

Gemma and Anna couldn't have made me feel more confident or comfortable on my first visit to the store. I'd never been for a bridal apt so was slightly nervous, but they couldn't have been more friendly and the dress selection was really extensive, with lots of different styles. The pre-appointment lookbook was a fantastic starting point and Gemma was an absolute whizz at picking out different styles and accessories to try. I wasn't rushed in the slightest and tried on about 8 dresses before finally saying the big 'YES' to the dress. Would 100% recommend for anyone looking for their perfect dress.

24 March 2020
Unprompted review
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Reply from Pure Brides

Aww Beth, thank you so much. I'm so sorry it has taken a little while to reply, things have been a little hectic this end, but now we're all set up working at home and it's full steam ahead! You looked soo beautiful in your gown, you knew it was perfect from the moment you saw it! Stay safe lovely and we'll look forward to seeing you again once all of this craziness settles down. Anna xxx

Rated 5 out of 5 stars

Professional experienced friends

From the moment we walked in we felt at ease! We were early so we were offered the opportunity to wander around and look at the dresses before we were taken upstairs to a private room and offered a glass of prosecco or an elderflower press. Jade managed our appointment and she took so much interest in us, wanting to know more about me, who I had brought with me, what plans we’d made, my proposal story, etc. And then offered me the opportunity to try on 2/3 dresses at a time starting with my preferred favourite so every other dress was compared to it and ending with it to ensure this is was the right dress and not just an in the moment situation because it’s the first one you try on. They make sure you are 100%. TIP: Complete the questionnaire they send to you by email once you’ve scheduled your appointment and set up your profile, favourite dresses you like and add comments on them as to why. This saved SOOO much time in the appointment and I wasn’t trying on dresses that were then not in my price range or too far from my favoured style. Jade listened very carefully to every comment I made about the dresses i tried on but also listened carefully to what my bridal party had to say, and did throw a couple in that based on what she’d listened to would be something she knew I’d like but with something else I might not have considered. After all was said and done, I said yes to the dress and Jade was then very thorough about every detail in ordering my dress, from getting us all another glass of prosecco right down to getting a second person to take my measurements to ensure they had it 100% spot on! I Could not fault anything and wish I could have that amazing experience with them over and over again! Thank you Pure, from the bottom of my heart <3

21 March 2020
Unprompted review
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Reply from Pure Brides

Wow Wow Wow!!! Thank you so much for your amazing review and super comprehensive tips for our brides to be Charly. As you'll know, this is the sort of info that brides find really helpful when they are looking at whihc stores to visit, so I really do appreciate you takeing the time to share your experience. See you again soon. Anna xxx

Rated 5 out of 5 stars

Bridal Gown

I had Anna for my fitting. She was amazing! I was struggling with what style I wanted and felt a bit overwhelmed with the choice. Pure have a great selection of dresses and Anna help me filter through and find ‘the one’ It was a great experience and can’t wait for the wedding now!!

4 March 2020
Unprompted review
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Reply from Pure Brides

Thank you so much for your lovely review, I’m thrilled to read that you enjoyed your time at Pure and that I helped to make it such a great experience...wish I knew your name so that I could thank you personally. Anna xx

Rated 5 out of 5 stars

Amazing experience for a bride!

This was the first place I had tried a wedding dress on and I’m so glad I did. It was an experience that every bride should have. I had Vicki as my consultant and she made me feel so at ease. Vicki was so helpful and so honest which I really did appreciate giving that it’s the biggest decision to make! Also very accommodating to your needs and they can’t do enough for you! Would definitely recommend this place to family and friends!

12 February 2020
Unprompted review
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Reply from Pure Brides

Wow! Thank you so much Emma, it was our pleasure and we’re over the moon you decided to come to us too! 😘

Rated 5 out of 5 stars

Brilliant Experience

I had a brilliant experience choosing my dress with Pure Brides. They were very professional yet personal and made me feel special, comfortable and confident every step of the way. There was an excellent collection of dresses available and they were very respectful of what styles I liked as well as my budget. I can’t fault the service and experience they provided.

8 February 2020
Unprompted review
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Reply from Pure Brides

Thank you for such a lovely review Emily, it really means so much and helps our future B2B’s in making their decision about which stores to visit xxx

Rated 5 out of 5 stars

The whole experience was amazing I went…

The whole experience was amazing I went today with my sister who is the bride to be and couldn’t fault any of it from start to finish so personal and special and we went back later and said yes to the dress

4 February 2020
Unprompted review
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Reply from Pure Brides

Thank you so much Kelly 😀, we just loved meeting you girls xx

Rated 5 out of 5 stars

My experience with pure brides was more…

My experience with pure brides was more than what I expected. Rebecca gave a relaxed, no pressure atmosphere, which resulted in me finding my dream dress. Although it was the 2nd one I tried on, just to be certain she gave me other options too, not just sent on my way as quick as possible. She took a interest in my wedding day as a whole, and also listen to what I wanted in a dress. thank you so much rebecca.

31 January 2020
Unprompted review
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Reply from Pure Brides

Thank you so much Beth, I'm so pleased you found 'the one' here with us at Pure xx

Rated 5 out of 5 stars

Jade was absolutely marvellous during…

Jade was absolutely marvellous during our visit at Pure Brides. It was our first appointment. She was very attentive, listened to my vision and then added her expertise. I couldn't have asked for a better service.

29 January 2020
Unprompted review
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Reply from Pure Brides

That's wonderful to read Barbara, Jade is such a sweetheart isn't she, she'll love this xx

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant service from Vicki. I had a really negative experience elsewhere and was so anxious but Vicki put me at ease straight away. The selection of dresses was amazing and I was so pleased to find my dress. I am so excited for it to arrive so I can try it on again!!

21 January 2020
Unprompted review
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Reply from Pure Brides

Thank you so much Lucy, great to hear that we turned shopping for your bridal gown into a positive experience from a negative one xxx

Rated 5 out of 5 stars

I had the best experience at Pure

I had the best experience at Pure - thank you to Rebecca for making me feel so comfortable during the whole process. I had no idea what I was looking for going in to my first dress shop, and I came out a couple of hours later having chosen and ordered my dress! I can’t wait to go back in a few months to pick it up! Everyone I met and spoke to while at my appointment was so lovely, and I can’t wait to take my fiancé back to try on suits!

17 January 2020
Unprompted review
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Reply from Pure Brides

Thank you so much Vicki, you’re going to look 🔥 xx

Rated 5 out of 5 stars

Thank you Jade for making it such a…

Thank you Jade for making it such a lovely experience. I was slightly nervous to begin with but you soon made me feel comfortable and couldn't of looked after me and my family any better. Thank you again and I can't wait for my dress to arrive.

29 December 2019
Unprompted review
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Reply from Pure Brides

So great to read that you enjoyed your visit, Jade is lovely isn’t she 😊 Thank you for taking the time to write your review, we really appreciate it Emily xx

Rated 5 out of 5 stars

This place has no faults

This place has no faults, the ladies who work there, honestly, are amazing. Make you feel at home, so comforting. The dresses are just beautiful! I cant really put into words how to rate them. Just pure amazing 👍!

21 December 2019
Unprompted review
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Reply from Pure Brides

Wow Jasmin, thank you so much! xxx

Rated 5 out of 5 stars

Pure Brides is undoubtedly the top…

Pure Brides is undoubtedly the top bridal shop to visit for your wedding dress and gentlemens attire. Many of the brides I have served as toastmaster have chosen their dress from the collections at Pure Brides and looked absolutely stunning. I have had the privilege of working alongside the team as MC for their wedding fashion show and meet them regularly at wedding shows. it is obvious the ladies enjoy their work and are at the top of their game. Led by the amazing Anna, they work together to provide a first rate service to all the bridal parties that cross their threshold. I personally highly recommended them and have no hesitation including them on my website recommended supplier 'friends' page.

8 November 2019
Unprompted review
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Reply from Pure Brides

Thanks so much Bob, we love you too 😉

Rated 5 out of 5 stars

Simply an outstanding experience and service @purebrides!

Pure brides service Is simply outstanding. I can’t recommend them highly enough! I had a wonderful time and I felt so comfortable and happy. The dresses are so beautiful and there is such an wide range to choose from to cater for all personal styles. I dreaded trying on dresses and went in total to 4 bridal shops in Norfolk and here was by far the best. I was listened to, encouraged to take risks and enjoy the moment. It was evident that the ladies knew what they were doing with regards to dressing my body shape and style desired.

7 November 2019
Unprompted review
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Reply from Pure Brides

Thank you so much for your lovely review Jessica xx

Rated 5 out of 5 stars

Had the best day trying on some…

Had the best day trying on some beautiful dresses. Pure has a very relaxed feel and all members of staff were friendly, approachable and very experienced!

My mum and bridesmaids also enjoyed the bubbly :)

7 November 2019
Unprompted review
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Reply from Pure Brides

Thank you so much for your lovely review Rebecca xx

Rated 5 out of 5 stars

Wow what an amazing experience I had…

Wow what an amazing experience I had with the Pure girls! Such a stunning boutique with the best selection of designer dresses and my own gorgeous personal bridal suite for me and my bride tribe. Being a curvy girl it wasn’t a great experience with all the other bridal shops I tried, but with Pure they had an awesome selection of curve dresses that fit perfectly. They made me feel so special and beautiful in all the dresses they chose for me. They truly are experts at what they do and made my dress buying experience extra special. They went above and beyond for me and I ended up purchasing not one, but two dresses for my big day. From start to finish they took such good care of me and I can’t recommend them enough! If you want the ultimate bridal experience go see the Pure girls they are incredible and I will be forever grateful for them helping me find my dream dresses.

6 November 2019
Unprompted review
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Reply from Pure Brides

Wow Victoria, what an amazing review!! Thank you so much for your kind words, I'll make sure that all my team get to see it xx

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