Im convinced they have gone bust but still taking orders. Placed an order for a weeks worth of cleanse juices. Delivery never came and no replies to email, social media and no one answering phon... See more
Company replied
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See what reviewers are saying
Quality organic products, which are essential to get the most from your cleanse and Purearth provided great tasting juices, kefirs, nut mylks and shots to help me through my 4-day cleanse. Coconut cha... See more
Company replied
I was a bit sceptical at first. I’ve tried pretty much every gut health supplement out there (including Happy Mammoth) and none of them really did the trick. But after just two weeks of using the Gu... See more
Company replied
After being poorly for weeks, I chose the kombucha defence to rebuild my immune system. My package arrived a few days after I ordered. The flavour is lovely and within a week of taking the daily drin... See more
Company replied
Company details
- Health Food Store
- Health and Beauty Shop
- Soft Drinks Shop
- Vitamin and Supplements Store
- Wellness Program
Written by the company
With over a decade of gut health research, crafting some of the UK's most beloved health drinks. We now create delicious functional powder kombucha drinks, nutritionally approved and backed by science. All our products are brimming with super-charged ingredients to serve as your all-in-one wellness saviour, supporting gut health, immunity, and beauty. Setting a new convenience standard that tastes incredible whilst locking in health-enhancing benefits.
Freshness Guaranteed!
Pure. Organic. Goodness.
We are the only UK cleanse company that makes your juices fresh for you! All our juices and water kefirs are unprocessed and unpasteurised, which means that our drinks aren’t preserved so the benefits are! And because caring for people, also means caring for the planet, everything is bottled in glass and wrapped in recyclable and biodegradable packaging.
Contact info
1-3 High Street, Great Dunmow , CM6 1UU, Essex, United Kingdom
- hello@purearth.co.uk
- purearth.co.uk
4.5
Excellent
466 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a juice cleanse and it never…
Bought a juice cleanse and it never arrived. They’re not responding to emails. Massive scam - need to be reported to a watch dog.
19 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Sara,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
DO NOT BUY
DO NOT BUY - they must have gone out of business. No delivery and no refund. Not replying to any emails.
5 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Mary,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
The worst company I've had to deal with
The worst company I've had to deal with. I ordered enough juices for a week. They arrived with 1 day on the use by date. I contacted Purearth to complain and I got a holding response. 3 weeks later still no reply. Complete waste of money and really poor service.
3 September 2022
Absolute disgrace
Absolute disgrace! Obtaining money through deception! My juice cleanse was due to be delivered Monday 12th September and it just didnt turn up! I have e-mailed this company 12 times and had no response, there is an automated voice message saying closed due to sickness. They have disabled all comments on social media.
I am appalled with this company! I am going to be talking to my bank to see what they can do, but essentially they are just robbing people of money.
Criminal!
I would expect better ethics from a wellness company!!!!
Total disgrace!!!!!!!! DO NOT ORDER FROM THIS COMPANY!
22 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Thalia,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
As part of our efforts to connect with you directly, we have contacted you via your direct email on record. Please check your inbox for our message containing a more personalised communication. If you do not receive it, please reach out to us directly at help@purearth.co.uk.
Thank you for your time. We look forward to hearing from you soon.
Kindest regards,
Purearth Evolution Ltd.
Terrible Customer Service, Order Did Not Come
So disappointed with the service I have received. Product was due for delivery in September but never arrived. Emails have been ignored, telephone calls are not answered. £170+ of my money has vanished and I am liaising with the bank for
support. I could have chosen to purchase a juice cleanse elsewhere but instead I purchased from this company as I have followed them on social media for years and was drawn in by their 50% offer. I am really angry to see that others are experiencing this issue at present. I hope nobody else will purchase from them as this is unacceptable. Pure Earth should be ashamed of themselves to continue having offers on their website for a product that nobody has received. The website should provide updates at the very least and not allow additional orders from new and unknowing customers. Absolute shambles and disgrace!
12 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Summer,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
Do not order from this company
I was due to receive my order 8th September. They're no longer responding to my emails, and they've just put an automated message saying their staff are sick. Maybe it's karma from stealing money. I'm claiming my money back via credit card company.
8 September 2022
Reply from Purearth Evolution
Dear Catherine,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
As part of our efforts to connect with you directly, we have contacted you via your direct email on record. Please check your inbox for our message containing a more personalised communication. If you do not receive it, please reach out to us directly at help@purearth.co.uk.
Thank you for your time. We look forward to hearing from you soon.
Kindest regards,
Purearth Evolution Ltd.
SCAM
Same as the below. My mum ordered juices from them and there is no sign of them. She has emailed them twice and called a bunch of times and she’s had no response. They’ve disabled the comments on social media and still have the website up and running which is sad because it means they are still scamming people of their money. Do not order from this company please, you will not get a response or your money back. I feel so bad for my mum having spent so much money on them!!!!!!!
21 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Rhea,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
Same as everything below
Same as everything below. I made an order and received nothing. No reply to any attempt to email them and no refund. It’s theft! They’ve disabled comments on social media as well meaning others cannot be informed before they make orders and also lose their money. How do we get a refund and get our money back from these thieves?’
10 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Katie,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
As part of our efforts to connect with you directly, we have contacted you via your direct email on record. Please check your inbox for our message containing a more personalised communication. If you do not receive it, please reach out to us directly at help@purearth.co.uk.
Thank you for your time. We look forward to hearing from you soon.
Kindest regards,
Purearth Evolution Ltd.
DO NOT ORDER FROM THESE PEOPLE.
DO NOT ORDER FROM THESE PEOPLE.
Like several other people my order was due on 12th September, no order, no response to emails etc..
Their website is still up and running so I assume they're still taking peoples money which is absolutely shameful.
20 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Jacqueline,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
As part of our efforts to connect with you directly, we have contacted you via your direct email on record. Please check your inbox for our message containing a more personalised communication. If you do not receive it, please reach out to us directly at help@purearth.co.uk.
Thank you for your time. We look forward to hearing from you soon.
Kindest regards,
Purearth Evolution Ltd.
Gone massively downhill - now bust?
I have ordered previously and had a really great experience. The juices are fantastic and the service and quality was 10/10.
I've been bitterly disappointed with the communication on my latest cleanse. I was expecting 2 deliveries - the first came with no issues, however, the 2nd which was due on 8th Sept never arrived. Same as the previous few reviews below, I've had no response to my attempts to communicate and no juices. I agree - they perhaps have gone bust but still taking orders.
8 September 2022
Unprompted review
Reply from Purearth Evolution
Dear friend,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
I ordered and delivery was suppose to…
I ordered and delivery was suppose to of arrived on Monday 12th September! I’ve not received it and there’s been no communication from them. I cannot get hold of them! DO NOT BUY!! SCAM
I will be returning to Plenish who can deliver a great service!
—————————————————
Now they are trying to say they cannot find my details. Well of course they couldn’t as the company went into liquidation. Weird time to be replying almost 2 years later
12 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Milli,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
DO NOT ORDER
Ordered medicinal juice cleanse.
Never received. Have emailed and got a useless email saying very busy. Have asked for money back and no response twice.
9 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Charles,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
Do not order from this company!!
Do not order from this company! I ordered the juices last week. The delivery was due on the 12th/Sep but not arrived. They are not answering the emails and phone. How can I get refunded?🤬
15 September 2022
Unprompted review
Reply from Purearth Evolution
Dear friend,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
Echoing everything below!!
Echoing everything below!!! Do not order -nothing has arrived despite delivery being due on the 10th and seems like a lot of us in the same boat. Such poor service!
10 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Alice,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
Don't order from this company!!!
Had a lot of interaction from customer service, before I placed my order in August, for delivery yesterday. As soon as they received my order, all communication stopped. No delivery, no juices and no response from the many emails I sent them. Do not order with this company.
12 September 2022
Unprompted review
Reply from Purearth Evolution
Dear friend,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
Have you gone bust
Have you gone bust ?
Delivery due today but nothing & no response ! Such a shame as they were great
DO NOT ORDER !
12 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Claire,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
As part of our efforts to connect with you directly, we have contacted you via your direct email on record. Please check your inbox for our message containing a more personalised communication. If you do not receive it, please reach out to us directly at help@purearth.co.uk.
Thank you for your time. We look forward to hearing from you soon.
Kindest regards,
Purearth Evolution Ltd.
BEWARE taking orders and not delivering
Im convinced they have gone bust but still taking orders.
Placed an order for a weeks worth of cleanse juices.
Delivery never came and no replies to email, social media and no one answering phones.
BEWARE!!!!
Also Purearth have commented on my review (see below) - to try an add false confidence to people wanting to order. But they still have not corresponded with me in any other way regarding my order or refund.
10 September 2022
Unprompted review
Reply from Purearth Evolution
Dear Stephen,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
As part of our efforts to connect with you directly, we have contacted you via your direct email on record. Please check your inbox for our message containing a more personalised communication. If you do not receive it, please reach out to us directly at help@purearth.co.uk.
Thank you for your time. We look forward to hearing from you soon.
Kindest regards,
Purearth Evolution Ltd.
I think they’ve gone bust
I think they’ve gone bust - got an email saying delivery delayed and then nothing. Not answering on email, phone or any of the social media platforms - how do I get my money back???
11 September 2022
Unprompted review
Reply from Purearth Evolution
Dear friend,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
We would liked to send you a personalised communication, but regrettably we cannot locate your direct contact details on our records. Please reach out to us directly at help@purearth.co.uk.
Thank you for your time, and we eagerly await to hear from you.
Kindest regards,
Purearth Evolution Ltd.
Terrible Customer Service
Terrible Customer Service. I placed an order and 48 bottles of the Ginger and Tumeric shots are missing. I have sent three emails, and DM on Facebook and Instagram and have received no communication. When you call the number it always go through to an Answerphone. Be very careful!
10 September 2022
Reply from Purearth Evolution
Dear Jason,
I trust this message finds you well. I am writing to sincerely apologise for any inconvenience you may have experienced with Purearth Life Ltd in the latter months of 2022.
As part of our efforts to connect with you directly, we have contacted you via your direct email on record. Please check your inbox for our message containing a more personalised communication. If you do not receive it, please reach out to us directly at help@purearth.co.uk.
Thank you for your time. We look forward to hearing from you soon.
Kindest regards,
Purearth Evolution Ltd.
Absolutely love the chai cashew milk
Absolutely love the chai cashew milk. Tastes amazing with lovely hit of spice.
4 September 2022
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