Pure Currencies Reviews 

14
TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.4

All reviews

(14)

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Rated 5 out of 5 stars

New experience of currency transfer

I am new to the world of currency transfer. My family have recently sold a home in France and needed a safe and efficient way of transferring the sale proceeds to a UK bank account. Pure Currencies were recommended to us and although I was initially nervous about the process, we were given a lot of useful information that helped us to decide what to do. The transaction was complicated but we were helped all the way through and we are delighted with the service provided to us. We didn't shop around but our priority was to ensure we bettered the bank transfer rates. Although it is possible we could have secured a slightly better rate, I very much doubt whether we could have found a better or more helpful service, which was very important to us.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

This is a friendly and efficient service

At all times through the procedure of accessing and transferring our funds from Euros to GBP we have felt confident and secure. This is mainly due to our agent Michelle Fox. Michelle immediately put us at our ease and was always available to email of speak o the phone to answer our question( we had never done anything like this before) Michelle offered excellent advice at all times- explaining the process at each stage. It was always a pleasure to talk with her.

31 January 2023
Unprompted review
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Reply from Pure Currencies

Many thanks for your kind review Linda, it was a pleasure to work with you.

Rated 5 out of 5 stars

Best rates. Better service

I was put in touch with Michelle by my financial adviser.
We were trying to get the best price on a sterling to dollar deal. Not only was she able to offer me the best rate but the level of service delivered exceeded expectations at all stages.

19 May 2022
Unprompted review
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Reply from Pure Currencies

Thank you so much for your kind review. Its been a pleasure working with you.

Rated 5 out of 5 stars

Easy, quick and good value

I was recommended to use Pure Currency following the recent sale of a French property. The repatriation of the cash to the UK was easy, quick and good value. You actually deal with a human rather that an app.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience and…

Excellent customer experience and competitive rate. I strongly recommend their service.

8 March 2022
Unprompted review
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Reply from Pure Currencies

Thank you for your kind review, its a pleasure to work with you again.

Rated 5 out of 5 stars

Excellent

Great communication, friendly service, expert knowledge: could want anything else!

Michelle has helped us with many transactions over the years and always been a consummate professional. Our family will continue to use and value her organizations services.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Responsive and excellent rates

Pure currencies were fast and efficient with excellent communication when setting up the account. When it came to transfer of funds they kept me informed of the rates and the transfer was very smooth.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Michelle was an attentive

Michelle was an attentive, well-informed and enormously helpful advisor. I thoroughly recommend these services.

15 January 2022
Unprompted review
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Reply from Pure Currencies

Thank you for your kind review it was a pleasure to work with you.

Rated 5 out of 5 stars

Brilliant PureCurrencies

Brilliant. Smooth transaction, good rate, support and correspondence. I will be using Purecurrencies services again.

14 January 2022
Unprompted review
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Reply from Pure Currencies

Thank you for your kind review, we look forward to working with you in the future.

Rated 5 out of 5 stars

Efficient and competitive

We came to Purecurrencies through our estate agent’s recommendation and I have to confess I was wary. Is it safe? Is it expensive? However I checked a range of other options and found the rate offered was competitive. The process was smooth and efficient. And Michelle kept in touch to provide support. There was a slight hitch on making contact towards the end, but overall I would recommend.

26 October 2021
Unprompted review
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Reply from Pure Currencies

Thank you for your kind review it was a pleasure to work with you.

Rated 3 out of 5 stars

All's well that ends well ;)

Details of the transfer were not clear as to when funds would be received but all came good in the end.

26 October 2021
Pure Currencies logo

Reply from Pure Currencies

Thank you for your review. Apologies if the time the funds would credit the account we not clear but we send all payments by priority same day transfer and the payment confirmation should show this. We will take this onboard and see if we can make it clearer on the contract note.

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