Whilst my order was delayed due to issues that i was not made aware of, once customer services replied the support was very good. My issue is now resolved, editing my original review accordingly.
Company replied
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See what reviewers are saying
Amazing products that have genuinely changed our pet's life! Thank you so much for providing such potent supplements. Our pup is currently on total urine supplements due to recurring UTIs. We n... See more
My 9 year old, spayed, Springer Spaniel has leaked urine, on and off, for several years. It started again on the run up to Christmas and I found myself changing bedding and protecting rugs and furnitu... See more
I bought some Glucosamine for my 13 year old dog who had an intermittent limp and was becoming slower on our walks. The results have been fantastic. She's even jumping back up onto the sofa whic... See more
4.6
Excellent
94 reviews
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Brilliant product has given my 14.5yr…
Brilliant product has given my 14.5yr old dog a new lease of life. It’s wonderful.
24 April 2026
Good customer service
Whilst my order was delayed due to issues that i was not made aware of, once customer services replied the support was very good. My issue is now resolved, editing my original review accordingly.
27 April 2026
Unprompted review
Reply from Puptons
Hi Nicholas,
Thank you for your review — and we’re sorry for the frustration caused.
We can see your initial message was sent on Sunday afternoon, with further messages early Monday morning. As a small team, we pick up all weekend enquiries first thing Monday, although we do keep an eye on messages where possible. Your query was responded to shortly after 9am today to get this resolved.
We’re pleased this was sorted for you this morning, and we understand how the timing may have felt concerning while waiting for a reply.
We’re continuing to improve our response times and communication around weekends to make expectations clearer.
If there’s anything further we can help with, please don’t hesitate to get in touch.
— Puptons Team
Good products fast delivery
23 February 2026
The delivery was quick
The delivery was quick. It's early days but my dog just won't have the probiotic pills. They're white and look like a paracetamol tablet. I've tried hiding them, coating them every trick in the book and he won't have them. I prefer the soft chewy ones available from other suppliers.
The tooth powder is fine ground and the dogs don't mind that. It was worth a try but I'm going back to my usual supplier which is a bit more expensive but seem worth the difference.
25 January 2026
Very good service and product
Easy ordering and setting up of subscription. Quick dispatch and delivery
Excellent product and can notice the difference in my dogs mobility is very noticeable
25 January 2026
Easy for my dogs to eat
26 January 2026
Will be happy to buy from company again
Good company to do business with. Happy with purchase of Salmon Oil.
26 December 2025
Mix and match..
I love the idea of being able to mix and match the supplements for our dog and that they turn up on time. Keep it up Puptons.
24 November 2025
A reliable company and prompt response…
A reliable company and prompt response to my query.
27 October 2025
Efficient service, great value with subscription
I’ve had the tablets for my terrier on prescription for several months now and very pleased with the result. Always arrive in plenty of time. Very happy
25 October 2025
Delivered on time thank you
24 September 2025
Dental powder - wow!
Quick delivery, which was great - and my dog seems to like both products! Can’t yet tell if the joint supplement one is having a massive impact - but the dental powder one - wow - in just a week, his teeth are gleaming! Cannot believe how well this stuff works! Will definitely continue with this!
24 September 2025
Grear product and great service!
I asked a canine nutritionist about the Total Jount care tablets and he said it looked like a great product. My dog has been on them for a couple of weeks now, but probably is too soon to notice a difference.
Super quick delivery! I will definitely be buying again from Puptons.
24 September 2025
Quick delivery easy open tub with mini…
Quick delivery easy open tub with mini spoon to serve up
24 September 2025
My order was swiftly delivered and well…
My order was swiftly delivered and well packaged too!!.
It has helped my aged dog enormously to be on puptons collagen!!
24 September 2025
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