Puppyplace Reviews 

Product and service above expectations, would definitely recommend them!

I highly recommend the hard seat cover for anyone who travels with their dog. It’s been a game-changer for keeping my car clean and free of scratches. It’s durable, easy to install, and has held up incredibly well over time. Plus, my dog seems more comfortable on it during long trips. If you want peace of mind while driving with your pet, this is a must-have!

Great product, recomended!

Excellent products. Everything on time.

Great experience, everything was ok and in perfect time. The new owners are making an excellent job!

Great cover . Very easy to instal!

Everything went smoothly! Thank you!!

THIS COMPANY IS A SCAM! I ordered this item in mid-December (and was billed) because my friend was getting a puppy for Christmas. Well she now has an 8-month old dog and this item never came. I sent several follow-up emails and only one got a response. Still no comfy cruiser.

Worst company I have dealt with online! Claimed in the order process that they were backlogged 2 weeks because they went viral. That was only after I ordered an item. After 3 weeks I requested an update with no response. Requested again a week later with no response so I disputed the charge with my CC company. When they issued a credit I miraculously got an email from the company stating that the item had shipped. I am still not going to accept the item even if it does come but the tracking number still shows no updates…real surprise there. Totally a scamming company!

Purchased 5 wks ago & still nothing. Tried reaching out multiple times and zero contact back. I feel like this is not even a real retail website, dealing with it through amx at this point.

Got me also...ordered May 25th it is now July 5th. Tracking say in transit. Must be by a one legged mule. No response of any sort from emails. Would give negative stars if given the option, 1 star is far to good.

They refuse to cancel orders or reply to emails. There is a reason they do not provide a telephone number. They don’t want to handle or hear scores of complaints. Beware! Don’t buy from them.

I ordered my seat cover on 5-7-2024 and it’s now the Fourth of July and I still haven’t received it yet. I have written several emails to them and I have gotten zero responses. I’m now contacting the BBB and my credit card company to look into this and hopefully get a refund. Their website is glitzy and nice but don’t let that fool you. Their service sucks.

Everything people are saying is true, I should have read reviews first!!! I ordered in early May, received tracking late May, and the tracking has been "in transit" since late May (it's now July). I have since moved out of state and so even if it does eventually deliver I won't be able to pick it up. Every time I've reached out to the company they've said "they're looking into it" with no response about my request for refund. I've finally just gone through my credit card to dispute the charge and get a refund

It’s shipped from China. Made with corrugated plastic. Cheap. Didn’t last 1 minute when 90 pd GSD stepped on it. The corrugated sheet snapped in half. Useless.

I really wished I had checked these reviews before ordering. This is a scam. Similar experience with other recent reviews. Ordered in mid April, weeks later received China Post tracking (RED FLAG, pun intended), finally shows delivered two months later but I have not received. I have been emailing and emailing trying to get answers and resolution (refund) to no avail or response outside of a sob story reply three weeks after ordering about small, family business, unexpected delays etc. After that, nothing. Contacting BBB and taking to social media to spread the word and warn others about this ‘company’. Advise to others: steer clear and order reputable products from reputable companies. I ordered a similar product from Chewey and received in two days.

Extremely poor customer service and customer communication. I was given the option to cancel my order due to delayed production. I cancelled. Item was sent 5 weeks later anyway. I have been trying to communicate with these people to request a return. NO FOLLOW UP!!!! Unacceptable.

Ordered on May 11. Charge went through and I received an email stating it would take 8 to 12 days to receive the product. It’s now June 12 and I’ve gotten nothing. I’ve called the number listed with the credit card statement (1-604-424-6550) and received a call back telling me to email - which I have done twice. No response. These scammers need to be closed. I would give no stars but that wasn’t an option.

It took.almost 2 months because it shipped from CHINA!!!

it also didn't come with a manual. So I have no idea how to install it. Help, anyone!!!