puppies.co.uk Reviews 

401
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note how easy the platform is to navigate, making the journey of finding a new puppy straightforward and stress-free. Reviewers often praise the responsive and friendly breeders, noting that clear communication and professional support make everything feel completely trustworthy and safe. However, some people mentioned occasional difficulties with search filters or noticed that certain listings and advertisements were not always kept fully up to date. Despite these minor drawbacks, consumers still feel very comfortable using the secure platform to connect with reliable sellers and find their ideal pets.

What people talk about most

Website

Customers had positive experiences with website, frequently highlighting that it is very easy to use and... See more

User experience

Users describe positive interactions with user experience, noting that the platform is very easy to navigate,... See more

Product

People report positive experiences with product, noting it is easy to find puppies locally and connect with... See more

Service

Customers consistently note positive experiences with service, expressing appreciation for the quick response... See more

Staff

Consumers find staff to be positive, highlighting that the team is very friendly, helpful, and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Through puppies.co.uk I have found a fantastic breeder of cavalier king Charles spaniel puppies,i will be getting my puppy 19th March Teddy will be joining my other two cavaliers king Charles spaniels... See more

Rated 5 out of 5 stars

Really surprised how nice and friendly they were. Asked regards puppy enquires and if any help was needed, luckily explained breeder was magic, Kc registered health checks, 5weeks free insurance and m... See more

Rated 5 out of 5 stars

Was looking for a puppy and came across this website. Very easy to navigate and find local breeders with puppies available. Quick response to initial enquiry. Breeder very responsive, helpful and frie... See more

Rated 5 out of 5 stars

My experience was great because the whole process was smooth, transparent and stress-free. From the first contact, the team was friendly, patient and very helpful, answering all my questions clearly.... See more


Company details

  1. Online Marketplace

Written by the company

Puppies is the UKs most ethical place to buy and sell dogs as well as the number one source of information for dog lovers everywhere. We vet every puppy ad


Contact info

  • Saint Mary's Road 112, LE16 7DX, Market Harborough, United Kingdom

  • puppies.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(401)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Advert was great had lots of enquiries

Advert was great had lots of enquiries sold a puppy three was a few problems with trustap the app that holds the payments until both parties are happy and Jack from puppies.co.uk went above and beyond to resolve this for me for any breeders out there I cannot recommend this enough if I could give six stars for customer service I would

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to follow website

Very easy to follow website, staff are very friendly and helpful. I’ve never had so much help and support on any other website before. I would definitely recommend.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. Good clear advertising with good guidelines. The association with the 5 free weeks pet insurance is a great help

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Great website!

This company is great at displaying puppies, as soon as I clicked on this website I found just the puppy I was looking for!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Really surprised how nice and friendly…

Really surprised how nice and friendly they were. Asked regards puppy enquires and if any help was needed, luckily explained breeder was magic, Kc registered health checks, 5weeks free insurance and microchips, will collect little bundle end of the month. 👍

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I was going ti see a puppies and my…

I was going ti see a puppies and my daught was txt the person we sent a txt when leaving the house we was going to Leeds got there to find no puppies then she blocked my daughter which means you should be checking weather they are proper owners

26 March 2026
puppies.co.uk logo

Reply from puppies.co.uk

Hello,

35% of breeders get a whatsapp video call from us
50% are completely rejected from their application
We manually check every single listing.

Can I ask if you can report this to us formally please?

I am afraid I can only see you have an incomplete account on our website. You started to register but never completed. This means on our website you would not have been able to contact any breeders.

Which makes me think perhaps this review relates to a different business?

Please email us info@puppies.co.uk with your full report and this will be dealt with swiftly and appropriately.

Rated 5 out of 5 stars

Easy to use

Easy to use. Plenty of details. Regular alerts
And a call to see if we had managed to find a puppy.
Quality

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great website

Was looking for a puppy and came across this website. Very easy to navigate and find local breeders with puppies available. Quick response to initial enquiry. Breeder very responsive, helpful and friendly. Within a few days we had our cockerpoo and brought Frankie home.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Simplicity itself

We were given the opportunity to bring our puppy home within a week of viewing the post. The process was so simple and we have our beautiful little boy living with us now in his forever home. Thank you.

17 March 2026
Unprompted review

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