Punktofunkheaven Reviews 66

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting that items are often as described and in excellent condition. The delivery service is consistently highlighted for being quick and efficient, with many appreciating the careful packaging that ensures items arrive safely. Reviewers also commend the excellent service and communication, finding the company a pleasure to deal with. However, some people were dissatisfied with their orders, experiencing issues such as slow dispatch times or cancellations despite items being listed as in stock. A few other people also felt that communication was lacking when problems arose, with some not receiving explanations or apologies for order issues.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the items received,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick delivery times and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting issues such as... See more

Service

People report positive experiences with service, often highlighting excellent seller communication and speedy... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in new, pristine,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this company. In the day of pre-ordering/back orders - if youre patient then all orders are fulfilled. Phil is obviously very busy (a good sign!) but will always go the extra mile.... See more

Rated 5 out of 5 stars

No problems dealing with this seller. Not the quickest despatch time but was kept updated as to the progress of the order and it arrived when expected. Record was sent in a quality mailer too. All in... See more

Rated 5 out of 5 stars

Pre ordered The Wall Demos from Roger Waters. There was a error with one of the discs which must have happened at the pressing plant. Phil dealt with the matter without any hesitation. Good coms th... See more

Rated 5 out of 5 stars

Excellent experience with this seller on discogs..very well packaged and quick delivery.. item as described and great communication from seller.. couldn't be better.. would buy from here again..


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

66 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Cancelled Order without explanation

I ordered two vinyl items, different products, and paid via the Shopify payment, my first order with Punk to Funk, 24 hours later i receive a Shopify notification of a processed refund, no explanation, unable to fulfill the order..for both products? how bizarre..you have my email address as per my order, how about you take 30 seconds out of your day and send me a personal email with an explanation and apology, is it that difficult? very poor consumer experience, i mean its only a couple of records so who cares, but improve your processes !!!

13 May 2026
Unprompted review
Punktofunkheaven logo

Reply from Punktofunkheaven

hi , sorry you are unhappy with our service. i assure you we do our best. things come in and out of stock so fast that the various platforms we sell on take time to catch up with each other as appears to have happened hers. i believe there was a message explaining the items were no longer available along with the cancelation and refund notification email.

Rated 5 out of 5 stars

No problems dealing with this seller

No problems dealing with this seller. Not the quickest despatch time but was kept updated as to the progress of the order and it arrived when expected. Record was sent in a quality mailer too. All in all, pleasure to deal with.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. The item was very well packaged and in excellent condition. Would gladly buy again. Highly recommended.

Order on Discogs:
Kraftwerk - Soest Live (LP, Album, Ltd, Num, Unofficial, Yel)

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely first class

Absolutely first class. Delivery was quick and reasonably priced. The record was perfectly packaged and of excellent quality. I’d highly recommend these people.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good. Bought a record from them on discogs. Well packaged, arrived in good time, sensible pricing

16 April 2026
Unprompted review
Rated 5 out of 5 stars

No issues

Great communication, record and sleeve in prestine and mint condition. Order dealt with and delivered quickly. Absolutely no issues here. Would recommend to all. Thanks.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Quick response/dispatch/delivery. The vinyl was mint as described. I would definitely recommend this seller to other buyers and consider future purchases from them again.

25 March 2026
Unprompted review

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