Punctual Expedited Reviews 

24
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Punctual Expedite is the only company I will ever use, and Jacob Anderson is as honest and straightforward as I am, and I truly appreciate him. I had hired another company, Jacob told me what they wou... See more

Company replied

Rated 5 out of 5 stars

Punctual Expedited went out of their way to help me get my truck transported from A to B. The customer service from Sean was above what I expected! Sean made sure that everything went smooth and help... See more

Company replied

Rated 5 out of 5 stars

These guys did a great job managing the pickup, transport and delivery of my new sidecar motorcycle. No money up front and the bike arrived safely the next day in a closed trailer. Have to say, I wa... See more

Company replied

Rated 1 out of 5 stars

This was the worst experience to transport a vehicle. I signed a contract with their agent, Logan, almost 2 months prior to shipping. I checked in with Logan a week and half to make sure that ev... See more

Company replied

Company details

  1. Freight Forwarding Service

Written by the company

Punctual Expedited specialized in car hauling and freight brokerage business prioritizes transparency and delivers customized solutions tailored to meet each client's unique vehicle transportation requirements.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.3

All reviews

(24)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Logan from Punctual

The staff were super accommodating in light of difficulties locating a driver for my specific time frame. Couldn’t say enough good things about Logan from punctual, he was the man. Super personable and at all costs looking to ensure client satisfaction above anything. Cheers logan really appreciate you and your time as well as the others over at punctual doing great things.

1 June 2024
Unprompted review
Punctual Expedited logo

Reply from Punctual Expedited

That's wonderful to hear! Logan and the team at Punctual Expedited sound like they went above and beyond to accommodate you and ensure your satisfaction. If there's anything else we can assist you with, please let us know! "Punctual Expedited"

Rated 5 out of 5 stars

excellent company

excellent company, very professional agents, it was a pleasure to work with them

4 June 2024
Unprompted review
Punctual Expedited logo

Reply from Punctual Expedited

I'm glad to hear you had an excellent experience with our company and found our agents to be very professional. It was a pleasure to work with you as well! If you ever need our services again in the future, please don't hesitate to reach out. "Punctual Expedtied"

Rated 1 out of 5 stars

The entire experience was horrible

The entire experience was horrible. From the misleading quote, to the call after call about the overcharge trying to get the money refunded. The only thing good was the driver.

13 May 2024
Punctual Expedited logo

Reply from Punctual Expedited

I'm sorry to hear about your disappointing experience. It's concerning to hear about the misleading quote and issues with overcharging. Your feedback is important to us, and we apologize for any inconvenience caused. We appreciate your acknowledgment of the driver's service and will use your comments to improve our processes moving forward. "Punctual Expedited"

Rated 5 out of 5 stars

Professional

They kept me updated along the way and the delivery was before the scheduled time of delivery. I also got prompt response for every question I had. There was no hidden fees. I would highly recommend this company.

9 May 2024
Unprompted review
Punctual Expedited logo

Reply from Punctual Expedited

I'm thrilled to hear about your positive experience! Keeping you updated along the way, delivering before the scheduled time, providing prompt responses to your questions, and ensuring no hidden fees are all priorities for us. Thank you for recommending our company—we truly appreciate your trust and look forward to assisting you again in the future if needed! "Punctual Expedited"

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