Pulseroll Reviews 

Purchased the Pulseroll in 2022. We used it occasionally and it was really good. We used it maybe once a week at a push for the first year. After that we only used it if we had some aches, so not very often. I realised after about two years the plastic was cracking.

We hadn't dropped the item and we'd looked after it. Always in the case when we weren't using it. By this time we were hardly using it.

Eventually the entire case just fell to pieces. The plastic clearly wasn't up to the vibrations over a period of time.

I was disappointed that it disintegrated so easily as I don't feel we used it that much.

I contacted the company to share my experience. I knew it was out of warranty so wasn't expecting anything from them. But they should know that their products fall to pieces after two years. I reckon with regular use it would fail within a year.

Sadly they didn't even respond. And after reading others experiences they seem to refuse to communicate with customers. That is very poor.

I wouldn't buy from this company again.

Totally dead after 12 month warranty ran out. Absolutely no response from pulse roll.
Apparently the supposed rechargeable batteries cannot be replaced. My whole kit is unused looks brand new and is going in the bin.

I bought a pulseroll foam roller and within 12 months it is completely dead and not charging. I have sent numerous emails to pulseroll over the last month and I have had zero response. Phone number on their website is dead. £80 down the drain. Do not buy from this company. There are better alternatives on Amazon.

We bought the Ignite Invigor head at the suggestion of our MSK therapist and it's been fabulous for our daughter. She has a condition that makes getting comfortable almost impossible and suffers from spasms but the head really helps calm the twitches!

I bought a Pulseroll massage gun and was initially happy with it, but after charging, the device suddenly stopped working. It now only shows three red lights and doesn’t turn on.
I’ve tried all the suggested troubleshooting steps and emailed the company several times over the past few weeks, but I haven’t received any response at all.
It’s really disappointing to experience this kind of silence from a company, especially after buying a higher-end product. I expected at least some level of support.
At this point, I have no working device and no help from Pulseroll.

Broken attachment. Emailed to fix the issue and got no response

I would not give the gun or the company even 1 point I have had two of these and bought one for my daughter They all broke by the case cracking at the arm join at about 14 months Both myself and my daughter contacted the company but they did not reply to our emails so if you do get one buy it locally and keep your receipt but just do not buy there are alternatives

I try to contact the Pulseroll and sent few emails like 3 weeks ago and it’s no one replying, also the contact number is not working.. is it Pulseroll closed?

I have sent over 15 emails and tried phoning (number is no longer connected) and not one has been replied to.
My mini massage gun turned on (middle of the night) and would not stop until it ran out of charge. I have requested a refund as it is under a year old. Still waiting for a reply. Starting to think this company is a scam.

Vibrating Massage roller was excellent. Repeat WAS. It’s died after 9 months and despite being in warranty period, the email I sent has not been replied to, the phone number is dead and the company appears to be liquidated. Yet its products are on sale online through Amazon and others. Buyer beware!

Had the product 4 months, it no longer charges, so cant use it. Can't contact the company direct, have sent emails which get no reply. Was good while it lasted!!

Purchased a lite massage gun, never worked from day received. Contacted customersevice numerous times and no response
Now £95 out of pocket.

Charger didn’t suit, emailed the company and they did not respond

I paid £5 for delivery 2-4 days and it took 10 days. The item was poorly packed and does not even look new. Very disappointed.

I bought a new charger for my massage gun because the original sheared off in the machine. The new one works whilst the Amazon generic one did not. Always buy direct from the manufacturer.

Very poor service
Would not recommend any to buy from there

Absolutely awful product had it a few weeks and it’s snapped on me would not recommend this

Seen the pulse roll display stand in a store had a go it worked for me straight away, decided to order one online directly and all good great quality build it definitely works

Its hard to leave a review of the product when the Item hasn't arrived and I have now idea where or when it's arriving. Parcelforce have said they've attempted delivery and I should follow the instructions on the card left by the driver, despite there being no card at my address. I have had 4 other deliveries during this time all arrived successfully. Parcelforce are the worst delivery company in the uk, the only one I've had issues with in recent times. Please consider a different company in the future, even Evri are better!!!!!
Once and if I recieve my parcel I will leave an honest review of what looks like a great product
Also there seems no way to contact someone at customer services at either Parcel force or Pulseroll. I have filled in email forms and had no response.

Kath was a great help with an issue I had.

I can’t fault pulseroll as a company - I have 3 guns now 2 of which I got from Costco and one from Pulseroll Direct and they are the best guns on the market in my opinion. They’re used in a football changing room so are durable too.