I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!
Contact info
Australia
- pulsecharge.com.au
Replied to 19% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The charging plug broke within days
The charging plug broke within days. Cannot use the phone while plugged in to charger as described as it is too flimsy. Cord is exactly the same it is held on by 2 x tiny wires and also broke. Good concept but really bad design
Easy to use
Easy to use. I pumped up all my tyres and didn't use much charge super happy with everything about it and quality. 😀
I wouldnt recommend buyingbought these Venus duo pack and one…
I bought these Venus duo pack and one wont even charge anymore. Would not recommend purchasing this product
Repeat purchase
Have bought many pulse items over the last few years for family presents or just for myself but this year the Apple essential bundle for my daughter-in-law that lives in Ireland so it's going to be viewed overseas
good product good package
Just a few short weeks after purchasing I have found the Pulse Charge and cables to meet every expectation. I recommend it.
Do not buy this product
I charged the pulse charger for 4 hours. It only charged my phone 30% in 1 hour. Battery does not even charge 1 phone. Not happy
I ordered the pulsecharge speaker.
I ordered the pulsecharge speaker.
My phone will only charge on this device when the speaker is plugged into the powerpoint.
If the speaker is fully charged and disconnected from wall outlet. I place my phone on the top for charging and it will not charge
VERY DISAPPOINTED
VERY DISAPPOINTED in the product though upon my contact with the company, they have refunded my purchase in full.
I bought the Duo Pack Apollo Chargers after seeing the advertisement on Facebook. The first Pulse Charger stopped working after 3 months. The second charger only lasted another two months. I wouldn’t recommend these chargers at all. ☹️
I brought 2 pulse charge in a week they…
I brought 2 pulse charge in a week they broke can’t use them the wouldn’t refund or exchange they are cheap shit chargers and so expensive don’t bother cheap chargers work better then these waste of money
My pulse charger keeps turning off…
My pulse charger keeps turning off charging in my iPhone after about 4seconds.
It is just 12 months old. I got it for Christmas last year.
Connector broke and was not covered.
I didn't have a 2 for 1 offer but know now why it is offered. What you see in the ads is not how you can use the product. You have to physically support the power pack snd can't walk around with it as the connector breaks off inside your phone. Read fine print as this breakage is not under guarantee. I did get a replacement the first time but after having the same issue with the two units breaking while overseas I couldn't put myself in that situation again.
Absolutely hopeless don’t waste your…
Absolutely hopeless don’t waste your money charges slow and one charge never actually fully charges a phone let alone a laptop
My Infinity charger bundle arrived and…
My Infinity charger bundle arrived and I was very happy with the way it was sent.
Unfortunately I did not read the compatibility of usage of the charger and found out my phone was not compatible with the pulse charger.
I reached out to the company and Chris was quick in replying me with instructions of how and what I needed to do.
All the correspondence I've had with Pulse was helpful and the explanation was excellent.
It was so satisfying to experience this professional dealing with Chris and the company of Pulse Australia.
May the company keep on with success and I would rate my experience with a 5 star 🌟 rating.
Thank you to all concerned.
I have bought the Jump car charger for…
I have bought the Jump car charger for my daughter for Xmas. It sounds great to me and I’m sure my daughter is going to be thrilled with it.
My experience with buying this product from Pulse was very surprising as it arrived within the week from ordering. I thought the price was fair and website easy to navigate. Thank you Pulse.
I brought the twin pack wireless…
I brought the twin pack wireless charger and I can honestly say that it’s the best charger I have ever brought well done pulse keep up the great work and products
Really great little charger
Really great little charger, works an absolute treat. I had a couple of questions before buying and the customer service bloke was super helpdul, legend.
Definitely recommend!
Pulse infinity charger - the best yet!
Great Christmas pressies for the family and I love that you can charge watches, phones and AirPods. The old pulse was great but these are awesome by comparison. Highly recommended!
Do Not recommend
I purchased 2x Pulse Pocket Chargers both snapped inside the power sockets of our phones within 2 months of using. Purchased March 2025-Broke 31.05.2025. They are a waste of money considering the price of them, and not what they advertise, at all.
Bought two of these chargers and after…
Bought two of these chargers and after one year only the charging tip snapped off in the phone while I was overseas and I could no longer charge the phone as it was stuck in the IPHONE. This product should last more than 1yr it is made cheap and I would not recommend this product to anyone. Very disappointed indeed would never buy again and the charging tip should be included in warranty as it is the main part of the charger.
Great Service
Great Service
I recently submitted a a couple of very negative reviews as I thought my requests were being ignored. As it is I actually sent email's to the incorrect address. Since my negative reviews Chris from Pulse reached out to me and he has been absolutely amazing ,he has addressed and in the process of rectifying my issues he went above and beyond. I would highly recommend Pulse to anyone. Thank you Chris you are amazing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








