Pulse Charge Reviews 

355
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers had a great experience with this company. Customers frequently mention that online orders arrive very quickly and all items are nicely packaged for daily use or personal gifting. People really love how incredibly easy the charging accessories are to set up, noting that everything works efficiently to power multiple devices at once. However, some customers also noted problems with the magnetic strength, mentioning that phones sometimes fail to stick properly or require specific protective covers. A few other people also felt that certain power banks take much too long to charge their connected items or heat up during normal operation.

What people talk about most

Product

Clients share ambiguous opinions on product as some reviewers express great satisfaction, praising the... See more

Quality

Customers consistently note ambiguous experiences with quality regarding the charging devices. Many reviewers... See more

User experience

Users describe positive interactions with user experience, highlighting how handy, easy to set up, and fast... See more

Value for money

People report ambiguous experiences with value for money, with some consumers praising the affordable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that shipping is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Family Pack - 4-in-1 Fast Charging Cable (240W), very happy with purchase, very fast charging cable, great color selection. The flip dual connections at each end are great for which ev... See more

Company replied

Rated 5 out of 5 stars

I have purchased many products from Pulse, including the duo pack 20,000mah power banks, magnetic wireless chargers, cables etc and found everything to be superior quality and exactly as advertised. T... See more

Rated 5 out of 5 stars

l am a first time purchaser. Saw this company advertising on Channel Seven, so thought l would give them a go. l ordered the wrong 4 - 1 lead online. Ordered the (65w) instead of the new (240w) l c... See more

Company replied

Rated 5 out of 5 stars

I am always using a note book just incase technology fails. I bought the twin pack one for me one for my Daughter. I love the design. The two options of charging either mag or via the lead which is i... See more


Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Cell Phone Store
  4. Electronics Company
  5. Electronics Store

Written by the company

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Contact info

4.0

Great

TrustScore 4 out of 5

355 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(355)

348 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome product!

Awesome product and the ordering process was very easy! I love my pulse lux chargers and they charge my phone in record time! I love the fact that they simply attach to the back of my phone (they are quite small) by magnets. I took advantage of duo offer which suits my travelling lifestyle. Highly recommend!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

A perfect, portable, lightweight gadget

A perfect, very useful gadget
This powerful, portable, lightweight, pocket sized charger is perfect for home use or travel. It has the added benefit of being able to charge several devices at once. The dual pack offer enabled me to gift one to a friend who is a professional cyclist and will find it invaluable when cycling long distances and off road.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product!

Excellent product!
I’m just so happy with my purchase and the swiftness of the delivery. I would highly recommend it to anyone!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a pulse charge 20 000

I recently bought a pulse charge 20 000
This is an excellent product
Charges quickly small and compact meaning that it can be in your pocket charging your phone if you are out for a few hours
The additional port is fantastic I can charge two different appliances together
I give it 5 star rating

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Pulse Venus charger

Pulse Venus charger. Bought 13 months ago. Snapped the charging point off tonight. The design was never stable, the charger is too heavy when attached to the phone. I didn't use it often, only for holidaying a few times a year. Not worth the expense.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Pulse lightning 20,000mAh power bank is…

Pulse lightning 20,000mAh power bank is a easy to carry and charges at a fast pace which suits all my devices. And the best bit is recharges fast as well. I have also purchased the 4 in 1 charger cable which is fantastic as I am no longer looking for the right cable connection.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

RIPPED OFF

The Venus charger broke on my first use. This is unacceptable let alone for the price. I AM NOT HAPPY AT ALL. This is unaaceptable!!!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

I have a number of the pulse products…

I have a number of the pulse products and have given many as gifts. I have never had an issue with any of them and those that were given them were amazed at the convenience of them. The Jump was a Xmas gift and turned into a real lifesaver jumping the dead battery! I carry one everywhere and have a spare in the car and at home.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchased the double set of the Pulse…

Purchased the double set of the Pulse Charge,
arrived quickly, very nicely packaged as one was for a gift. unfortunately i had a bit of trouble connecting one of the Chargers, contacted them, sent a video of the problem and they offered to send me a new one.
very grateful and happy customer.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Infinite Lux Magnetic wireless charger

I recently purchased the duo pack Infiniti Lux magnetic wireless chargers from pulse charge, one for myself and one for my son, and we absolutely love them. They are incredibly handy and I especially love the stand feature which keeps my phone upright while I’m working, so convenient and practical. unfortunately, my son‘s charger arrived faulty, but the customer service from pulse charge team was outstanding. Their reply was prompt, professional, and they organised a replacement so quickly and effortlessly. The whole team were wonderful to deal with from start to finish. I would definitely recommend pulse charge for all your charging needs fantastic products backed by exceptional customer service 100%.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Product & Great Pulse Team Customer Service

I had an issue with my Apollo charger but the Pulse customer service team was very efficient in replying to me the very next day. They asked me to send some photos etc, which I did. They immediately sent me a replacement which arrived very quickly. The product is great, hence why I asked for a replacement instead of getting my money back. Very pleased with the product and the Pulse Customer Service Team.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

I love the Pulse products.

I love the Pulse products!
I have been buying Pulse products since last year.
I have given several charging cords and chargers as gifts, they are study, fit all devices and the different colours means everyone knows which is theirs.
I have also purchased five, yes 5, of the Pulse Jump, portable jump start with compressor, as gifts for my sons, my grandkids and one for myself.
The Pulse Jump has already been so useful and saved the day when we had a flat car battery. The Pulse Jump is used almost daily for pumping up soccer balls and bike tyres, so quick and easy.
Also great for charging devices on the go, and the light is a very handy feature on the Pulse Jump.
Pulse products are great quality and reasonably priced.
Ordering online was so easy with a good choice of payment options.
Delivery was very prompt and I was kept in the loop and able to track my order.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

3 in 1 Charger

What a great product 3 in 1 charger I feel safe in my car now knowing I have a jump starter also if I get a flat tyre I can pump it up on the spot plus a quick phone charger. I got the violet colour and love it. Thankyou Pulse for keeping me safe.

2 June 2026
Unprompted review

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