Prudent Pet Insurance Reviews 

Very easy to navigate and user friendly! Also a great deal for the coverage.

Explained the policy very well, gave me options without pushing me to get the priciest plan, took 2 minutes to fill out form. Very easy and hassle free.

My agent set it up. She recommended you and has good experience with your company.

Getting the insurance information quickly has been good
I like the price too so hopefully it is the right one for us

Ease of comparing so many different plans

It's a good thing to get a beautiful color in the game but it was fun to see the thing's of the game had.

Stephanie was extremely helpful in finding the right plan and answering all of my questions. I was able to easily set up a time to discuss the plan options and my concerns, and am confident in the value and coverage of the plan I chose. Highly recommend!

Fair pricing and customizable to fit our specific needs. I have thankfully not needed to use this yet, but will update my review if/when I ever need to.

I'm still waiting for my intro email after purchasing my pet insurance 24 hours ago.

After using a few other pet insurance companies and having less than ideal experiences, I can confidently say that Prudent Pet far exceeds the low bar I had set for expectations. First, they’re affordable! The coverage is excellent for the price I pay. They’ve covered things I didn’t think would be covered. The claims submission process is easy, and the turnaround on re-payment is just days most of the time. Other insurers I’ve dealt with I’ve had to wait weeks or even months to be reimbursed! Most importantly, a human actually answers the phone when you call and everyone I’ve dealt with there over the past few years has been so pleasant and so kind no matter the question or issue. I really can’t say enough good things and as a dog owner for the last twenty years, I recommend them to everyone.

Easy to navigate and great pricing compared to others I reviewed and researched.

Prices were affordable for amount of coverage and the additional coverages were comparable to all other insurers.
Excellent communication and explanations.
Already provided reimbursement for wellness visit for two dogs.
Quite pleased so far.

Very helpful in comparing different companies and policies. Pricing was very good for all the coverage.

Stephanie was wonderful!! She was thoughtful and clear in providing details on everything.

Great and followed as soon as possible

Had a terrible experience regarding my very first claim for my 9 year old female lab. She started limping-caused by either a dog park injury or onset of arthritis. Prudent Pet denied the claim, saying it was still the waiting period (it wasn't- waiting period ended 2 days before the injury/illness). When I appealed, it changed its rationale for the rejection-now said it was a "pre-existing" condition because my vet had recommended starting joint supplements as a preventative one month before I bought the insurance. Also ridiculously claimed that the vet visit for the limping was within the waiting period. I politely challenged them to show me where the vet summary said my dog had had a arthritis diagnosis- PP couldn't. I subsequently read other reviews that said PP often rejects claims on older dogs. Lesson learned. Will now pursue other options, ie Chewy insurance.

Customer service

I was told one price and charged more. Bait and switch

The information on the site was clear, without a bunch of columns side by side so I could see what type of coverages were being offered