Prudent Financial Services Reviews 

169
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Nothing but lying scammers. Attempting to claim I have over $43,000 in credit card debt. Do not give these creatures and ounce of your personal information

Company replied

Rated 1 out of 5 stars

The company sent the bailif to her house last night between 930 and 10 pm with the bailif asking her to pick up her phone during his visit to her house. She did not give consent to the bailif to come... See more

Company replied

Rated 1 out of 5 stars

Run and run fast Payday loans have more integrity and everyone who has mentioned the problem with payouts is accurate - they will jerk you around. Jordan - remember that name - worst person you will... See more

Rated 5 out of 5 stars

With all honesty, this finance company rocks. They have always met our financial needs each and every time. They are a very honest and trustworthy company, and you should definitely consider them for... See more

Company details

  1. Non-Bank Financial Service
  2. Car Accessories Store
  3. Car Dealer
  4. Financial Consultant
  5. Mortgage Broker

Information provided by various external sources

Since 1984 Prudent Financial has lent money to people with lower credit scores. And Prudent continues to do so today at one of the lowest lower credit score rates in the GTA. Not only that, a Prudent loan reports to the credit bureau as part of an over-all credit rebuilding program. This is often not the case with our competitors. Our loans are reasonable rates, and reasonable pay back times so you have the great opportunity to have a positive loan experience. Have a paid off car six years or newer? Equity in your home? Borrow up to $20,000. All our rates and fine print are prominently displayed on our website. We look forward to assisting you soon.


Contact info

1.8

Poor

TrustScore 2 out of 5

169 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(169)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Prudent financial is the worst…

Prudent financial is the worst financial company. Stay away from this dishonest company. Zack is the worst employee they have. He has no manners and doesn't know how to speak to people.

25 April 2019
Unprompted review
Prudent Financial Services logo

Reply from Prudent Financial Services

Justin - this review disturbs us greatly. I can't imagine how you went away with this impression. Zack is highly regarded and truly cares about the people he helps at Prudent. If you'd care to contact us directly we'd really like to speak about this experience and clear up any misunderstandings. Sincerely, Prudent Customer Care

Rated 5 out of 5 stars

The Value of Relationship!

My experience with Prudent Financial has been phenomenal! I am a return customer because of how Gary (the owner) understands and values the concept of “relationship” with his customers. Even as my credit score continues to improve every month, I would not hesitate to return to Prudent for any future needs. I highly recommend this company. Take it from some one who’s business it is to do their research. Thanks again, Gary!

Dr. Brown.

16 October 2018
Unprompted review
Rated 1 out of 5 stars

Prudent advertising the cheapest…BS

Prudent advertising the cheapest financing for only 5.79% and everybody is so excited.........meanwhile the interest is only 5.79% BUT they charge a HUGE fee about 40% the amount they lend you. So for a $20K loan (title loan which they use your car as collateral, means no risk) you need to repay $31K total in 3 years which is 31% and NOT 5.79%. How is that screwing you the buyer? if you like to pay out the loan, lets say after a year you only save the 5.79% of interest while the HUGE FEE you prepaid is GONE!!!!!
Oh, and buying a car from them.........not only the charge you the 31% (total with the fees) but they sell their cars 30% over market value.

So if you guys think that prudent is still the best........then you deserve the screwing they are giving you. My wife has a title loan with them and YES they charged us $11000 fees for a $31000 title loan while the interest was only 5.9% and yes they do divide the huge fee to only 19 months while the actual loan is for 36 months.....so if we like to repay the loan in the middle of it we get nothing from the fees back. They should be ashamed lying about it on the web while i have all the papers to prove it!!!!!!

Nothing its disclosed other than the 5.79% interest...........why do you advertise the 5.9% but you don't advertise the 30-40% fees that need to be paid upfront and is divided ONLY to 19 months while the loan is 36 months. Keep yapping of a good company you are but inside is exactly like all other money loan companies......THIEVES. The other companies just have the BALLS to advertise all the secret fees while you don't

1 October 2018
Unprompted review
Prudent Financial Services logo

Reply from Prudent Financial Services

Chris - we wanted to correct some inaccuracies in your comment above. All interest rates and fees are clearly disclosed throughout the process prior to asking anyone to sign any documents. Prudent Financial has always been a reputable company assisting people in Ontario with loans when banking institutions may not. And we, unlike many of our competitors, report the positive payback history to the credit bureau as part of an overall credit rebuilding program. This enables many of our customers to achieve even lower rates and they are often welcomed back to their bank for future loans. Anyone who wishes to know more about our loans and lending practises are encouraged to visit our website, PrudentFinancial.net We pride ourselves on treating everyone with courtesy and transparency, and have done so since 1984. Sincerely, Prudent Customer Care

Rated 5 out of 5 stars

THANKS DEBORAH!

I don't generally write reviews but after having my third loan with Prudent Financial it's time to share my overall experience. From the time you walk through the front door you're greeted with a warm welcome not only from the front desk staff but from the company president who actually leaves his office to give you a personal welcome. Beyond that, Deborah McGee, my loans officer, is the primary reason I feel comfortable going to Prudent than a bank. She's a professional and well-versed in the business. She knows how how to calm nerves and make the entire process seem effortless. Thanks Deborah for helping me out over the years!

20 September 2018
Unprompted review
Rated 1 out of 5 stars

Zak is the most nasty person I have…

Zak is the most nasty person I have ever met. He is on a power trip all the time. I was off work for 4 weeks and didn’t have a pay check.my payment fell behind by 8 days so I was going to send him half of the payment on Apr. 27th and the other half on May 4th. This is my third loan with Prudent and the first time I was ever late on my payment. He had the sheriff take my car last night leaving me stranded with all my groceries. I am a 70 year old Senior, my husband died 3 years ago, who now has to find out. how to get my car back. ALL OF THIS BECAUSE I WAS 8 DAYS LATE ON MY PAYMENT. DO NOT HAVE ANYTHING TO DO WITH ZAK. HE IS THE RUDEST MOST NASTY PERSON I HAVE EVER MET.

24 April 2018
Unprompted review
Prudent Financial Services logo

Reply from Prudent Financial Services

Dear Sandy - Our objective is to have a positive client experience every time and we have one of the higher customer satisfaction rates in our industry. We regret that circumstances did not allow that to be the case this time around.
Sincerely, Prudent Customer Care

Rated 5 out of 5 stars

EXCELLENT HONEST CARING STAFF

Hi...I am very pleased with Prudent Financial services..during my toughest times I turned to Prudent Financial, the minute I walked into the office I was greeted with loyalty..the staff was friendly..Gary was most helpful I thank you so much for your excellent care in helping me and putting my financial status back on track and in good standing, you sure deserve excellent recognition, and Jill and Jonas as well thank you so much for your good advise and excellent care and customer service. I also had an excellent customer service experience from Naomii who handled my loan and took extra time in explaining all my options very pleasant caring and professional.

Martino, Etobicoke ON

7 April 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing ! I had the pleasure dealing with Deborah, she was absolutely fantastic. She found out of the box solutions as my situation was unique. The amount of credit I wanted - $12000 - was difficult to acquire anywhere. Deborah worked with me, following industry standards, and giving knowledgeable advice, she was able to get it done.

2 February 2018
Unprompted review
Rated 5 out of 5 stars

I found the staff helpful and …

I found the staff helpful and courteous. Clear terms. And for people looking to get back on their feet with a lower credit score it's true what they say good rates and a personal touch.

1 February 2018
Unprompted review
Rated 5 out of 5 stars

Great Staff! Great Service!

Hi, i must say the staff and service of PFS are great and were more than helpful for my situation. Special recognition to Jordan and Sayed for their awesome help.
Thanks
Nelson

1 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service received …

Excellent customer service received during all interactions with Irina!! She assists us with all of our needs! Whether we need to to get updates on our account or change the loan date. Irina is reliable and quick to reply to all our emails and questions. Thank you Irina for your constant attention:)

29 January 2018
Unprompted review
Rated 5 out of 5 stars

Prudent Financial has gone over and …

Prudent Financial has gone over and beyond in helping us out. We are a day of travelling away, and they have communicated with us promptly by phone and by e-mail. They understand one's needs and bend over backwards to get you what you want.. We found the staff to be Fast, Efficient and Loyal, and there has been a couple of times where they have been very Understanding.I highly recommend Prudent Financial to anyone

29 January 2018
Unprompted review
Rated 5 out of 5 stars

18 years and still going strong

I have never been disappointed with Prudent! Deborah and crew have come through for me time and time again!! Thank u being so thorough and helping to rebuild back my credit.

29 January 2018
Unprompted review
Rated 5 out of 5 stars

Awesome service!

My husband and I have had nothing but the best service form our loan officer Deborah McGee. She really helped find the best possible solution for our situation. All the staff were helpful and friendly. Thank you for doing all the little things that make the bigger picture Deborah and everyone at Prudent.

Anita and Nick

29 January 2018
Unprompted review
Rated 5 out of 5 stars

I’ve dealt with Prudent for fourteen …

I’ve dealt with Prudent for fourteen years for loans, new cars and mortgages. Nothing but pleasant and most understanding staff. They are there for you no matter what. They understand your needs. If you ever need help financially, this is the only corporation you can trust and the rates are lower than any other financial institution even if your credit is bruised and the banks can’t help you. You are treated really good here.

26 January 2018
Unprompted review
Rated 5 out of 5 stars

Dealing with Prudent with almost 4 …

Dealing with Prudent with almost 4 years now ,Excellent service always whenever I need it. Especially to refer Jordan who always goes a step ahead to help whenever I need any help with anything to do with my loan or payments. Always recommend to my friends about this company.

26 January 2018
Unprompted review
Rated 5 out of 5 stars

I have worked with Prudential Financial …

I have worked with Prudential Financial for a few years now. They are efficient, honest and use tough love from time to time :)...DEB M and GAry have been awesome to work with and I fully recommend their services.

Janet

25 January 2018
Unprompted review

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