ProxyWing Reviews 196

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and stability, highlighting the efficiency and reliability of the offerings. Many people appreciate the responsive and helpful customer service, noting that the staff is knowledgeable and quick to resolve issues, often going above and beyond to assist. However, some customers were not happy with the product, mentioning high latency issues with certain proxies and occasional problems with proxies not starting up. A few other people also felt that customer support was unhelpful in resolving these specific product issues, with some reporting difficulties in obtaining refunds for services that did not meet expectations.

What people talk about most

Service

Consumers generally express satisfaction with the service, highlighting its reliability, consistent uptime,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

Staff

Clients share positive opinions on staff, frequently highlighting the support team's responsiveness,... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight the quick and... See more

Product

Users describe ambiguous interactions with the product. While some customers were highly satisfied, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

liked the residential premium proxies — great stability, huge selection of countries, cities, and providers, even in the more exotic regions ran into it once that 2 out of 100 proxies didn’t sta... See more

Company replied

Rated 5 out of 5 stars

ProxyWing is pretty easy to set up and it gives you the freedom to pick locations worldwide for residential proxies. One thing i really like is how simple it is to track how much traffic i have left,... See more

Company replied

Rated 5 out of 5 stars

The only ISP proxy I've found whose connection type is Maxmind Cable/DSL. After trying various ISP proxies from other providers, the connection type is always corporate and it's definitely marked as V... See more

Company replied

Rated 5 out of 5 stars

In all my time using other proxy services (almost three years), I haven't found ANYTHING better than ProxyWing! First of all, the speed is incredible. Have you ever seen 300 MB/s? Never. Secon... See more

Company replied


Company details

  1. Internet Shop
  2. Business Networking Company
  3. Business to Business Service
  4. Software Company
  5. VPN Service
  6. Web Hosting Company

Written by the company

We specialize in offering premium private proxies including Residential, ISP, IPv4 individual options. Our proxies are highly effective for a range of activities such as online gaming, social networking, web scraping, sneaker sites, online marketplaces, cryptocurrency operations, and more. Additionally, we provide an array of valuable features such as an affiliate program for referred users, an internal site balance, and automatic delivery. We ensure 99% uptime, exceptional speed, round-the-clock technical support, and access to a variety of subnets in most major locations.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

196 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best proxies for telegram

Best proxies for telegram, 0 errors

1 April 2026
ProxyWing logo

Reply from ProxyWing

Hi Gkawasa,

Thank you for the fantastic feedback! Telegram has incredibly strict anti-spam filters, so hearing that you are operating with absolute zero errors is exactly what we love to see. It is proof that our pristine subnets are doing their job perfectly.

Let us know whenever you are ready to scale up your operations!

Best regards,
ProxyWing Team

Rated 5 out of 5 stars

Switched here for ISP proxies after…

Switched here for ISP proxies after trying a couple other providers. The IPs are clean, with Cable connection. Exactly what i was looking for. Happy with quality so far

1 April 2026
ProxyWing logo

Reply from ProxyWing

Hi AhegaoUni,

Welcome to ProxyWing! We love hearing from clients who have tested the waters elsewhere and can truly appreciate the difference our infrastructure makes. Maintaining perfectly clean, cable-connected ISP subnets is our top priority for demanding projects.

We are thrilled to have you on board. Let us know whenever you are ready to scale!

Best regards,
ProxyWing Team

Rated 5 out of 5 stars

Happy to finally find an provider with…

Happy to finally find an provider with actual ISP proxies, exactly what i need for surveys

1 April 2026
ProxyWing logo

Reply from ProxyWing

Hi Goku,

Thank you for the feedback! The survey industry requires highly trusted, genuine carrier connections to avoid immediate blocks and shadowbans. We know how frustrating it is when providers mask datacenter IPs as ISPs, which is why we strictly provide "actual" pristine ISP infrastructure.

We are glad our IPs are delivering the exact results your survey projects need!

Best regards,
ProxyWing Team

Rated 5 out of 5 stars

Best provider i met

Best provider i met, solves all issues, always new updates. Recommend!

1 April 2026
ProxyWing logo

Reply from ProxyWing

Hi Artem,

Thank you for the fantastic 5-star review! "Solves all issues, always new updates" is the exact standard we hold ourselves to. Our engineering and support teams work around the clock to ensure ProxyWing remains the most reliable and innovative infrastructure partner for your operations.

We highly appreciate your recommendation. Let us know whenever you are ready to scale up your next project!

Best regards,
ProxyWing Team

Rated 1 out of 5 stars

Unusable and refunUnusable and refunds not allowed?ds not allowed?

I initially bought a few IPs for testing and was quite satisfied. Then today I bought some more (which I haven't used yet). While using the IPs from before, I discovered that they were NON-WORKING!

I've been waiting for three hours now since the problem started, and it's still not resolved.

I requested a refund specifically for the new IPs that I have never used even once. I am not asking for a refund on my active ones, yet they still refuse to give my money back.

The proxies are NON-WORKING. During this period, I was told once that it was fixed.However, the signal is very weak, the latency is extremely high, and the speed is very slow! that it’s impossible to upload videos or manage social media accounts.Then, after about five minutes, it stopped working again.(I used their tools for detection, which showed IP NON-WORKING and I also provided them with the evidence)
Stalling Support: Dealing with agents like Andrew and Igor is a nightmare. They keep pushing the responsibility to a "technical team" and refuse to provide any timeline. They even asked for screenshots of a "failed upload" while the proxy wouldn't even connect to the internet—absolute nonsense.

2 April 2026
Unprompted review
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Reply from ProxyWing

Hi Miya,

Thank you for sharing your experience.

The issue was caused by a temporary problem on our US provider's side, which temporarily affected some proxies. We identified and resolved it as quickly as possible.

We appreciate your feedback about the support experience and will work on improving communication going forward.

Best regards,
ProxyWing Team

Rated 5 out of 5 stars

Using their proxies for second month…

Using their proxies for second month for scarping. Everything is reliable and smooth

1 April 2026
ProxyWing logo

Reply from ProxyWing

Hi Brad,

Thank you for the 5-star review and for trusting us for your second month! Uninterrupted reliability is exactly what our infrastructure is engineered to provide for data scraping. We know how crucial a smooth connection is when you are running high-volume automated tasks.

Let us know whenever you are ready to scale up your scraping operations!

Best regards,
ProxyWing Team

Rated 5 out of 5 stars

Great proxies

Great proxies, great price and great support team.

1 April 2026
ProxyWing logo

Reply from ProxyWing

Hi John,

Thank you for the stellar feedback! Delivering enterprise-grade proxies at a highly competitive price is our core mission.

I will personally pass your compliments on to our support team—they pride themselves on being hands-on technical partners for our clients, not just a standard helpdesk. We are always here if you need anything!

Best regards,
ProxyWing Team

Rated 1 out of 5 stars
ProxyWing logo

Reply from ProxyWing

Hi Aqua,
Thank you for your feedback - we're sorry to hear about your experience. Our support team has already reached out to you to investigate the issue and get it resolved as quickly as possible.
We're committed to providing reliable service and appreciate you bringing this to our attention.

Best regards,
ProxyWing Team

Rated 1 out of 5 stars

Stay Away from "Proxywing" My Real Experience

I’m posting this to warn you so you don’t lose your money like I did.

I used "Proxywing" expecting a reliable proxy service, but what I got was the complete opposite.

Most of the IPs I received were either flagged or simply didn’t work on websites. Completely useless for actual work.

Even the few IPs that initially worked would stop working quickly. Totally unreliable.

They clearly claim “refund if IP doesn’t work.” That’s NOT true. When I contacted them about non-working IPs, no refund was given.

They also claim they will replace IPs if they don’t work, but in my case, no replacement was provided even after requesting.

Instead of understanding and resolving the actual issue, support responds with generic replies. They simply open a website, send a screenshot, and claim the IP is working even though the same site works on a free VPN as well. They completely ignore the real problem and avoid proper troubleshooting.

I also provided all the evidence they asked for. I shared details of the issue and even sent screenshots as proof, but they still refused to acknowledge the IP problem and kept making excuses.

Every time I tried to explain the issue, I was met with excuses rather than any real help.

After my experience, the positive reviews don’t look real at all. It strongly feels like they’re controlled or paid to make the service look legit.

Do yourself a favor DO NOT BUY from Proxywings.
Not even for testing. Not even a small amount.

If something goes wrong, you’ll likely be stuck with non-working proxies, no replacement, and no refund.

I’m sharing this so others don’t fall into the same trap.

17 March 2026
Unprompted review
ProxyWing logo

Reply from ProxyWing

Hello!

We appreciate the feedback, but would like to provide context for anyone reading this.

Before making a purchase, this customer agreed to our Terms of Service, which clearly outline our refund and replacement policies. These terms were not hidden or applied after the fact.

During the subscription, we made three separate IP replacements at the customer's request - going beyond our standard support scope to help resolve the issue. After the final replacement, the proxy was confirmed to be working for the intended project.
It later stopped performing due to external factors on the target platform's side - something that is beyond our control as a proxy provider.

We made every reasonable effort to resolve the situation within the scope of our service. We're sorry the outcome wasn't what was expected, but the claims in this review do not reflect the full picture of our interaction.

We serve thousands of active customers, and our overall Trustpilot rating reflects the consistent quality of our service.

If you'd like to continue resolving this, our support team is available — we're always open to finding a solution within our policies.

- ProxyWing Team

Rated 1 out of 5 stars
ProxyWing logo

Reply from ProxyWing

Hello!
We are sorry to hear that you're experiencing high latency. Performance is our top priority, and we’d like to investigate why this is happening. Latency can often depend on the server location, protocol, or specific target resource.

Please reach out to our support team or reply to your open ticket with your connection details. We will do our best to optimize your route or provide a faster alternative.

- ProxyWing Team

Rated 5 out of 5 stars

The reliability of their ISP proxy pool…

The reliability of their ISP proxy pool is standout feature for me. It's rare to find a service that offers such quality. I also really value the efficiency of their support team. Also there isn't much too complain about regarding performance, but i think the dashboard could be a bit more friendly.

2 March 2026

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