Shite experience. No customer support. Randomly cancelled my order with no follow up. Would not recommend London sneaker club to anyone.
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I bought Orange Pearl Nike Dunks online, the transaction went through just to be informed that they had an inventory problem and didn’t have any in stock. It has been a week and I still haven’t receiv... See more
Company replied
I visited Proxyeed on my recent trip to London and purchased a pair of Chicago Dunks. Proxyeed has extremely friendly and helpful staff and is by far the best sneaker store in London (I visited all o... See more
Next level customer service. Always super friendly and knowledgeable staff in store. Plus crazy selection of heat! 🔥 and often some worn steals to be found too. Great sneaker spot! 👍🏼⭐️⭐️⭐️⭐️⭐️
3.4
Average
76 reviews
No history of asking for reviews
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Lit experience
Lit experience, they were quick to get my sneakers out to me and payment was smooth! Defo buying from them again!
2 October 2021
Unprompted review
Box arrived damaged
Box arrived damaged. My order also took longer than expected to arrive after many days of having to wait in because it had to be signed for.
2 September 2021
I was over charged on my credit card by…
I was over charged on my credit card by £40 verses the receipt I received from Proxyeed. I have emailed but have had no response. Great selection of shoes but bad customer service
31 August 2021
Unprompted review
Cancelled my order as soon as I placed…
Cancelled my order as soon as I placed it terrible website never using it again.
31 August 2021
Good old British Rolls Royce service
Went into proxyeed with my daughter on Saturday. I must admit I was really impressed by the level of professionalism, high level customer service and knowledge of the members of staff we engaged with! It’s a 10 from us!
22 August 2021
Unprompted review
My experience at Proxyeed
I visited Proxyeed on my recent trip to London and purchased a pair of Chicago Dunks. Proxyeed has extremely friendly and helpful staff and is by far the best sneaker store in London (I visited all of the sneaker stores) the prices are very reasonable when you take into consideration the experience they provide you with and the ease of purchase of high end rare shoes. They have a great selection of shoes with varying prices of relatively low to high meaning there is something for everyone. I would highly recommend buying from Proxyeed.
Jake
15 August 2021
Unprompted review
They lost my shoe in the store
My order was cancelled due to them apparently loosing the pair of shoes in the store. Above that, they are taking 10 days to give the refund! This was a shoe i’ve had my eye on for months aswell! 😐
4 August 2021
Reply from Proxyeed
Hey, really sorry you had a bad experience, as explained on email, we had the shoe on display in store and have misplaced the other shoe. We issued the refund on the same day, but any delay in you receiving this refund is unfortunately out of our hands - This is down to the payment provider.
Love Yeezy’s
This is my second pair of Yeezy’s. Great service. Brilliant trainers. I would definitely recommend these abs Proxyeed.
30 July 2021
Absolutely obsessed with my J1s
Absolutely obsessed with my J1s. Got them at an amazing price too. The service from the staff was amazing too so quick to reply to Instagram DM’s and emails about any enquiries will definitely be ordering again :)
26 July 2021
Very good fast delivery
12 July 2021
I bought Orange Pearl Nike Dunks…
I bought Orange Pearl Nike Dunks online, the transaction went through just to be informed that they had an inventory problem and didn’t have any in stock. It has been a week and I still haven’t received my refund.
5 May 2021
Reply from Proxyeed
Hey, really sorry about this. The last pair sold in store and there was a few hour delay updating the online store. We immediately refunded the sale to you, and I believe the delay is due to your payment being through PayPal. Ordinarily these refunds take 3-7 days. I would be happy to offer you a 5% discount on any future purchase should you wish to give us another chance.
Quick delivery time
Quick delivery time. Extremely perfect packaging, like the shoe box fit in the box perfectly. It was defo satisfying to take out. Will highly recommend
20 February 2021
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