Provincial Smart Home Reviews 

Prachi N was helping me out with all the issues I had, she is doing a amazing job. Thank you

Very good service. Jashan and sukh had done a great job.

Shumayum was nice and efficient. I am extremely frustrated with this company and it's processes. I have been calling steadily since November of last year and continue to get the run around regarding my rebate and utility credit. I signed on in April of 2022 and find your follow through terrible

Shumayum Fatima made all the difference today. I have been having difficulties dealing with Pronto and the uploading of files, but Shumayum sorted it out and reassured me that everything is ok!!! It has taken a great load off me. Thank you Shumayum very much.

THE CONVERSATION HELPED ME FROM SHUMAYAM
DALE MCCURDY

Prachi is a very good person. She helped me a lot to resolve my issue. I really liked her services.

Customer service agent name PRACHI NANAVATI was such a sweet person .she listen the problem carefully and assist properly i send her the video of leaking filter .now waiting for the response from company!!!! but she listen the complaint very nicely.good job needs more people like her As customer service representative and as the team

Memek was very helpful

Amazing the person who took my call; She was very explicit and found a solution immediately. Great Customer Service:)

Quick and responsive help. Addressed 2 issues very quickly and I am all set!

SONIYA Thank you so much for your best customer service the way you answered my all questions it is really nice.
Keep it up.

When I called to the office, I was upset because of miscommunication regarding delivery of tankless water heater to previous vendor and bill settlement but the way Prachi handled my issue was amazing. She was professional but humble and when I was telling her the concerns, she was listening patiently and to my surprise she was on the same page instantly and answered all of my concerns and gave solutions as well to resolve the issue.
Prachi is an asset for Provincial Smart Home Services.
Thank you Prachi !!!!!

I strongly suspect the positive reviews are AI generated. The Better Business Bureau has numerous complaints about this company and if you check out Camsumer ( Canadian website that warns of shady dealings) it advises you stay clear. I’m posting this because of an elderly neighbor who has been taken advantage of. Check things out throughly if considering this company.

Worst customer care. Stay out of them. The won’t keep their promises.

Talked to Prachi, she has able to help with my queries thanks a lot for your professional help.

Memek was great and talked me through the process. Fast but efficient and helpful.

Palak
Os helpfull

It was pleasure to deal with Memek Inyang
He did show very good knoledge about his work . He makes it easy and simple to my satisfaction. I wish Memek Inyang all the best and to keep the good work