Don't walk away, run! Tried ordering a silver Army coin for my son, and after they took my order, got an email the next day saying after an internal review my order was being cancelled, say what??? In... See more
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#1 Top Choice for Bullion, online or anywhere else! Of the half dozen or so bullion dealers I have tried, Provident Metals is my favorite. I have placed 23 orders with Provident, while my second most... See more
Company replied
Bought Radom ASE's...all were spotted...emailed twice to customer service, even contacted owner, no response. Extremely poor customer service, either that or they didn't like my name. My last time bu... See more
They send packages under $1000 without signature. USPS lost my package. Provident customer service started a claim for me and then closed the claim and refused to refund or replace. I then got a lette... See more
Company details
Information provided by various external sources
Provident Metals offers investment grade products for the discerning collector as well as the new bullion stacker. Free shipping and compelling prices make Provident Metals the People's Bullion Dealer.
Contact info
15850 Dallas Parkway, 75248, Dallas TX
- (800) 313-3315
- help@providentmetals.com
- providentmetals.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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The best service I've ever experienced …
The best service I've ever experienced I have ordered gold and silver from alot of places I will only buy from provident from now on received my gold 4days after I ordered it ! Thanks
What I got was everything I thought it …
What I got was everything I thought it would be. Very easy to set up an account and use.
Smooth transaction
Smooth transaction. Great resource for precious metals, I will use Provident for future purchases.
FAST SHIPPING~ NICE COINS
FAST SHIPPING~ NICE COINS. Thank you..... About to buy more!
Recent Ag Purchase
Again, they were on time. The product I ordered was exactly as described, and Provident has some of the best customer service in the industry.
couldn't ask for a better transaction …
couldn't ask for a better transaction quality and speed in delivery was astounding
lost in the mail VERY poor service
I ordered on December 29 Today is the 15 of january. I called 5 days ago, Lost in the mail. Called today the 15th still lost in the mail. Now they say i need to wait 30 days for there insurance to kick in and then wait again. They will not re-issue, they were awair of the issue on the 2ed of January.
this was the first and last time i will order from Provident.
there has been NO followup from them as of yet.
They get it right the first time
All I can say is, I've never had to deal with Provident Metals customer service because they get it right the first time and get it to your door. Everything is discreet (packaging does not indicate a PM shipment). I'll continue to buy from these guys.
This purchase was a gift for my wife.
This purchase was a gift for my wife. Just perfect, easy to order and arrived on time.
Excellent service from Provident
Shipping was fast and the random silver rounds I received exceeded my expectations. Will definitely do business with Provident again!
Easy online transaction
Easy online transaction. LIGHTNING fast delivery.
Disguised and quick delivery
Disguised and quick delivery. Will buy again.
The order was handled quickly and …
The order was handled quickly and professionally. I was surprised on how fast I received it.
My order of 10 Not so random silver eagles
Guess if I had not called and checked on my order it would be still sitting in your shipping dept. When I receive it not so random. lol 5 2015 and 5 2014 silver eagles .
Thanks to Clayton Muir I did finally received my order.
Great product
Great product. Smooth transaction and reasonable rate. Would buy from again.
Delivered quality coins fast and for a …
Delivered quality coins fast and for a good price.
my silver bar came fast and it looked …
my silver bar came fast and it looked great. thank you
High quality... Ease of use!
This company has an easy to use website that instills confidence when purchasing. They also have very quick shipping and huge variety of bullion to choose from. I would highly recommend them to anyone interested in buying silver or gold.
Very friendly website and easy to …
Very friendly website and easy to navigate. No problem with shipping whatsoever. I would recommend to others...
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