Protex Financial Reviews 18

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Life Insurance Agency
  2. Home Insurance Agency
  3. Mortgage Broker

About Protex Financial

Written by the company

Mortgage & Protection specialists, specialising in Life Insurance, Critical Illness, Income Protection, and Mortgage Advice. Our advisers are at the heart of it all.

Here at Protex Financial, we strive to offer the best customer experience & advice to tailor your needs. As we are mortgage and insurance advisers, we are able to give people access to the best financial advice available. From family protection insurance, mortgages, equity release, and more. It doesn’t matter what your personal circumstances are, we look to help everybody.

As mortgage & insurance brokers, we are here to guide you through the process of buying insurance and covering your beloved home & family.

"We don't just protect the worlds invulnerable, we protect the vulnerable too"

We have access to a range of insurance providers, from Aegon, Aviva, AIG, British Friendly, Canada Life, Cirencester Friendly, The Exeter, Hive, Holloway Friendly, Guardian, Legal & General, LV=, Metlife, National Friendly, One Family, Pulse, Scottish Widows, Royal London, Vitality Life & Zurich.

So if you need a little more help than usual because of certain medical disclosures, dangerous past times or occupation, our insurance brokers can help!

• Life Insurance

• Critical Illness Cover

• Income Protection

• Fracture Cover

• Mortgage Advice

• Mortgage Protection

• Financial Planning

• Pensions

• Investments

• Business Insurance

• General Insurance

• Home Insurance

• Buildings & Contents Cover

• Landlord Insurance

... & More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I will be forever grateful to Simon and…

I will be forever grateful to Simon and Kelly for getting us our first home when it seemed almost impossible!

After working in employment for 10 years going self employed getting a mortgage was a huge worry of mine. Simon made it work for us no matter what! He helped us every single step of that way and made what seemed impossible possible for us! We have been moved in our new build for some time now and ive just got round to writing how over the moon we both are! Having your own home is life changing and I can't explain how grateful I am for the help every step of the way.

Simon explained everything in an easy to understand way and made sure we knew what was happening throughout what feels like such a long process.

Kelly has helped me previously with private medical insurance after not having this and having to pay a lot for a private surgery she spent the time finding exactly the right product and service for me! We then got all out home insurance and again was explained everything in a way that was understandable and even insured my laptop I use every day for work!

Thank you so much guys you are the best would recommend you over and over again!

28 September 2023
Unprompted review
Rated 5 out of 5 stars

5 star service

I have used Simon and Protex Financial for many years now across a range of products. They always get the best for the customer and are professional, prompt and a pleasure to deal with.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Kelly made the process of getting our…

Kelly made the process of getting our life cover easy and straightforward, as she took the time to explain everything and answered any questions we had. She made sure our policies covered our needs, affordable and that we were happy. Thank you Kelly.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Kelly is fantastic

Kelly is fantastic. So helpful and in contact with any advise needed even months after. She takes the whole stress away of finding perfect bespoke deal for you. Kelly has such a warm, welcoming professional attitude and you really feel your in good hands from your first appointment onwards. Highly recommended.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Life Insurance and Critical Illness cover

Simon found and put in place suitable Life Insurance and critical illness cover for me. After previous health issues I was wary of what level of cover I would get, but after the initial phone call with Simon and the follow up questionnaire via text (Which I think is fantastic) He found cover that surpassed my expectations! Thank you.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Protex financial have taken care of all…

Protex financial have taken care of all of my insurance needs for years now and I would not go to anyone else for them, always honest advice and always at the end of a phone when you need them.

1 September 2022
Unprompted review
Protex Financial logo

Reply from Protex Financial

Thank you so much for your review Taylor! :)

Rated 5 out of 5 stars

We were put in contact with Simon…

We were put in contact with Simon through a friend as me and my husband had been looking for life insurance for a while. We told Simon our budget and he worked his magic by getting us a very good life insurance deal. The process was simple and stress free and we were taken through the process step by step in simple terms with no confusing jargon. Would highly recommend Simon and Kelly if you want life insurance.

3 January 2022
Unprompted review
Rated 5 out of 5 stars

A1 company

Simon has helped me on a number of occasions and I have always been happy with his recommendations, I will not hesitate to ring Simon for his help in the future.

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Kelly at ProteX financial

Kelly at ProteX financial is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. They actively look for the best coverage for you and your family. Works well with in your budget. Definitely a person who cares for the customer.
Quick and easy process!

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant company to deal with

Brilliant company to deal with, I couldn't reccomend enough. They sorted both our life & home insurance. Any questions we had where answered promptly and we felt really looked after.

21 February 2022
Unprompted review
Rated 5 out of 5 stars

Kelly was great

Kelly was great, I told her what I wanted and she made it happen. She was really helpful with any questions or concerns and was really thorough in getting me the best deal. Thanks!

17 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look