The company processed my money and never delivered the products. Not one response in three months. Had to dispute charges with bank and credit card company, that took two months. Magically, on the sa... See more
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Orders take forever to process even though they take your money right away. Even if product isn't available they will still process the order and not inform you that the item isn't available just to t... See more
Company replied
Website says "Reputable brands like Protein Factory provide a COA for every product", yet I asked 2 times via text message to provide the COA for the CFM protein and 1 time via email again for the C... See more
I enjoy the informative articles, science/research based approach and candid mantra of those behind proteinfactory.com. I spent couple days delving into each product I purchased. A lot of effort is pu... See more
Company details
Written by the company
Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.
Contact info
644 Cross Street Unit 9, 08701, Lakewood Township, United States
- 7329019600
- alex@proteinfactory.com
- proteinfactory.com
2.7
Poor
544 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great products!
17 March 2023
Protein Factory is awesome!
Protein Factory is an awesome company! Quick shipping, 5 star customer service, great web content and information and in my opinion the best protein supplements on the market, hands down. I will continue buying my protein through Protein Factory.
13 April 2023
Unprompted review
Never responds to customer inquiries or…
Never responds to customer inquiries or concerns. They delivered a product that was damaged, and despite numerous inquires, I heard nothing from them. Will never purchase from them again.
7 April 2023
Unprompted review
Reply from Protein Factory
sorry we missed your inquire. We have reshipped your Oatmuscle.
Always great products and Alex is…
Always great products and Alex is readily available when I have questions...have been buy9ing from Protein Factory for almost 20 years now.
12 March 2023
Quick and easy
Quick and easy.
And if you have a question you can email Alex and you get a response asap.
Straight forward and purchasing is a breeze.
9 March 2023
Excellent products
The whey protein is pure with no
Added ingredients like other over the counter protein products you find in the stores which have sugar and
Other ingredients which can actually cause weight gain. The protein factory by far has the best products you
Could find. It is top quality.The chocolate and vanilla flavors taste like drinking a milkshake if added with banana and almond milk and ice.or a banana with another fruit. Best taste on the market!
24 February 2023
Great products!!!the best ones i'll add…
Great products!!!the best ones i'll add but they take way too long to be shipped,,the best protein company if they ship the products faster
24 February 2023
Ordering was simple
Ordering was simple. The owner is accessible. They have the best products.
23 March 2023
The Protein Factory is my go to Muscle Factory...
I have been buying proteins from Alex since he first established the Protein Factory in 1998. No company in the USA sells higher quality proteins and no other company offers as wide a variety of protein types under one brand. Try finding another major player who sells Whey Isolate, Pepto Pro and Bio Serum Proteins on their websites--you won't. Try finding genuine Creapure Creatine--good luck (hint...Al has it). Pricing is very competitive and shipping has always been timely. Thanks, Alex.
Respect, Mark Rustad
22 March 2023
Worth the $!
I love their Leucine peptides, Total Frag, and Oatmuscle. Now Bio Serum is back! Worth the $. Shipping has improved! That was a big thing for me.
23 March 2023
Five stars as long as you keep what…
Five stars as long as you keep what prescribed for with your bio serum protein coming monthly so can continue to advance my health recovery!
23 March 2023
Simple and easy.
23 March 2023
The ordering process was simple
The ordering process was simple. I love knowing I am getting high quality products and bot cheap crap.
23 March 2023
This is a great company
This is a great company. In my opinion, they have outstanding products. The quality is very good and have lots of supplement options to choose from.
22 March 2023
Great service
Great quality, great price, great customer service. I’ve been a customer for sometime now and I’m not disappointed at all.
14 March 2023
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