Prospero Teaching Reviews 938

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, often highlighting their dedication to finding suitable placements and ensuring a smooth process. Many people appreciate the efficient and straightforward user experience, noting the ease of managing timesheets and accessing resources. However, some people were dissatisfied with the customer service and communication, mentioning difficulties in reaching agents, unanswered calls, and ignored emails. A few other people also felt that the service was inefficient in finding work, with some experiencing lengthy registration processes and a lack of assignments despite initial promises.

What people talk about most

Staff

Users describe positive interactions with staff, praising their helpfulness, efficiency, and supportive... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the support, highlighting agents who... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the agency, highlighting the... See more

Customer communications

Customers consistently note ambiguous experiences with contact. While some reviewers praise the prompt and... See more

User experience

People report positive experiences with user experience. Many customers praise the support and... See more

Based on these reviews

Rated 4 out of 5 stars

My experience overall has been really smooth and quite straightforward. Lale has been excellent! A consultant with a strong work ethic & morals; I know I can rely on her to take care of me and help m... See more

Company replied

Rated 4 out of 5 stars

I've been working with Prospero for a few years now. In general they are reliable and pay on time. Where they could improve, is getting tutors the amount of work they need in a timely fashion. Int... See more

Company replied

Rated 4 out of 5 stars

My representative Charlotte has been amazing and supportive. She even got me an interview for a full time position at a school! my only grope with agency is that i will have to stay on agency for 3 mo... See more

Company replied

Rated 4 out of 5 stars

I have had overall a positive experience with Prospero. They have work that suits both full time positions and daily work. My agent Dan has been extremely helpful and supportive! The reason why I didn... See more

Company replied


Company details

  1. Recruitment Service
  2. Career and Education Provider

Written by the company

Prospero Teaching is a teaching agency with permanent & supply teaching jobs for teachers & support staff in Primary, Secondary & Special Needs Schools.


Contact info

4.1

Great

TrustScore 4 out of 5

938 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I have had overall a positive experience at Prospero Teaching

I have had overall a positive experience with Prospero. They have work that suits both full time positions and daily work. My agent Dan has been extremely helpful and supportive! The reason why I didn't give 5 stars is that it did take me a few months to find a full time position.

30 January 2026
Unprompted review
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Rated 5 out of 5 stars

Great company!

Working with Prospero Teaching has been great. The courses they run are excellent and I have never had a problem with payments. Lee is brilliant and always has the time to support and guide me through any concerns I may have. He gets back to me quickly and so far everything has been really smooth and I am really happy to be working with them.

31 January 2026
Unprompted review
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Rated 5 out of 5 stars

Prospero - an incredible agency ⭐️

Prospero are incredibly efficient & such a pleasure to work with. Having worked with another agency, there truly is no comparison! I would never miss the chance to say how amazing Natalie has been - thank you so much ✨
I look forward to working with Prospero for many years to come! ⭐️⭐️⭐️⭐️⭐️

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

Positive experience :)

I’ve had a really positive experience with this agency, and a huge part of that has been working with Olivia. She was a great help throughout the process and incredibly supportive from start to finish. In particular, she helped me prepare for my interview at the school I’m now working at, which made a real difference. Her guidance helped me feel confident and well prepared going in.

Olivia is kind, attentive, and genuinely takes the time to understand your situation rather than treating you like just another name on a list. Communication was always clear and consistent, and I felt listened to and supported at every stage. She really shows the qualities of a good agent such as she is organised, approachable, and invested in doing things properly. Overall, my experience with the agency has been reassuring and professional, and I’d happily recommend them based on the support I’ve received.

29 January 2026
Unprompted review
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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A genuinely supportive and…

⭐️⭐️⭐️⭐️⭐️ A genuinely supportive and reliable agency

I’ve had such a positive experience with Prospero Teaching. All the staff are incredibly helpful and genuinely care about placing you somewhere that suits your skills. Most of the team have teaching experience themselves, which really shows in how well they match you with the right placements.

Charlotte and Emily made the initial recruitment process smooth and reassuring, and Natalie and Chanai have been brilliant with ongoing support. The website is really easy to use for timesheets and weekly reports, and there are loads of extra helpful resources available too.

I get weekly check-ins about my availability, and even though I’m useless with paperwork, they always chase things up to make sure everything is sorted and I get paid on time. They’re flexible, consistent, and genuinely look after you.

Although I’m leaving for a full-time position, I’ll definitely be back for part-time work because I trust them completely.

29 January 2026
Unprompted review
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Rated 5 out of 5 stars

Prospero Teaching are a fabulous…

Prospero Teaching are a fabulous organisation. Have only been registered a short time with them but everyone has been so helpful, professional and efficient. Well done!

29 January 2026
Unprompted review
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Rated 5 out of 5 stars

I have been working with Prospero as a…

I have been working with Prospero as a Teacher and tutor. Both Lee and Emma have been absolutely amazing throughout. They are both easy to reach and respond to any questions swiftly. They have organised and managed a really exciting workload which meets my specific needs. The CPD free training offered through Prospero is fantastic and ensures I am compliant and up to date. Thankyou to a fantastic team ⭐️⭐️⭐️⭐️⭐️

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

I have worked with Prospero for…

I have worked with Prospero for sometime now and both Rebecca and Fritz been amazing very supportive and helpful

1 September 2025
Unprompted review
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Rated 5 out of 5 stars

Having used other agencies in the past…

Having used other agencies in the past 15 years, I truthfully find now that the one agency I can depend on is Prospero. Incidentally, I don’t gain anything by saying this. It is simply a fact. They give me work every week and as soon as a longer term position finishes, they come up with new, equally suitable work. Lee and his team are very approachable, professional and have a straightforward, workable system. Their CPD courses are good. And being paid through Mainpay (last few months at Prospero’s suggestion) has also made things really easy to navigate. No other agency in Dorset has found me as much work as these guys. And rates of pay are very fair and reflect my experience and expertise. I always recommend them to colleagues new to Supply.

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

The Team at Prospero Teaching…

The Team at Prospero Teaching (Southampton), led by Natalie, Sophie and Emily are outstanding in every way. They are highly professional, dedicated and extremely efficient. They are a joy to work with.

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

I really enjoy working with Prospero

I really enjoy working with Prospero! Natalie supports with any and all queries and I’ve never been out of work - she always has students for me to take on! I’ve been with them for nearly 3 years and enjoy it thoroughly

28 January 2026
Unprompted review
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Rated 4 out of 5 stars

Prospero Teaching

Although signed up with the company for a while I have only had dealing with one consultant. I have had a good experience. Lauren is very thorough. She kept me up to date with possible positions regarding permanent and temporary roles. When interviews were arranged, regular communication was given and well- being calls given to ensure your prepped. Unfortunately on one occasion information was slightly different to what was told which may have impacted the outcome. So if unsure about anything, just double check. Lauren will go through strength to get the answers or guide you. Willingly liaises with schools too, to ensure smooth transition. A professional and approachable manner that makes you feel human and not a commodity. Understanding when roles aren’t suitable. No pressure just perseverance to find the next possible ideal placement. Always at hand to support via email, phone or text.

26 January 2026
Unprompted review
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Rated 5 out of 5 stars

Five stars for Lewis

Lewis is amazing. I’m with a couple other agencies but Lewis at Prospero Learning has been the first to secure me a paid, permanent role and for that I will forever be grateful. All compliance processes and any management with Prospero is so straightforward and efficient compared to other agencies. Extremely pleased :)

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

Natalie P - Outstanding Leader

Natalie is a compassionate and driven leader who has inspired many of her staff. Able to reach mutually beneficial conclusions to all concerned she is a pleasure to work for .

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with this agency so far. Communication has been clear and professional, and they’ve been supportive and helpful whenever I’ve needed anything. Work opportunities are well organised and the team is friendly and approachable. I’d definitely recommend them.

27 January 2026
Unprompted review
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Rated 5 out of 5 stars

Highly professional working style

Working one-on-one with such wonderful students has been challenging and highly rewarding. I feel lucky to have a supportive team alongside me at Prospero. I have regular communication with Holly and Kimberly from the Leeds branch. Both ladies are highly skilled at what they do. I’m kept in the loop with any changes and the ladies are highly respectful. There can be many moving parts but they are inept at running things smoothly and communicating affectively which makes them a pleasure to work alongside. I consider myself lucky to work alongside staff with such high standards and professionalism.

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

Great

Very efficient onboarding, easy to contact and lead to a permanent role, couldn't ask for more!

26 August 2025
Unprompted review
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Rated 4 out of 5 stars

Lee from prospero has been great

Lee from prospero has been great, responds when I need him too and has kept me informed throughout my employment.
I had issues early on with my pay and eventually was rectified but did take a while.

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

It is a joy to work for Prospero…

It is a joy to work for Prospero Teaching, supported by Natalie Poole (Southampton). I am a primary teacher with QTS and when I attended for interview, Natalie took time to understand the roles which may best suit me, and my current circumstances. I have genuinely not looked back. I absolutely love my job and this is due to the team being so wonderful and supportive. The team leaders at Southampton, including Natalie, are friendly and cheerful and are always at the end of the phone to discuss anything. They value my experience and professional judgement and support me to offer 1:1 quality teaching, enabling me to enjoy all the aspects of the job, which led to me training to be a teacher in the first place. Planning and administration is structured, accessible and straightforward, via a secure portal. Safeguarding and professionalism is always paramount and a wealth of resources and friendly advice is always available. Thanks Natalie and all the team - I highly recommend working with Prospero Southampton.

28 January 2026
Unprompted review
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Rated 5 out of 5 stars

A friend referred me over 4 years ago

A friend referred me over 4 years ago. They have been so comprehensive in their checks to ensure safety for the children I work with I would trust them myself, as a teacher/parent/organisation. Always very positive and straightforward. Have loved working for them, both the agents and the wider admin team in general. Will be staying very loyal to them for all of these reasons above as long as I’m in teaching.

28 January 2026
Unprompted review
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