We used ProShred Security to dispose of 6 bankers boxes of sensitive documents from my Aunt’s house. Scheduling was as simple as making a phone call. I was given a 4hour window for one day the followi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick response time! Very good price! The shredding service person called on the date and offered to come a little early if it was convenient, and it was. He came, collected our 2-bin allotment and r... See more
Pro-Shred was easy to work with, had great pricing and made the entire process pain free from choosing a plan to the actual services being performed (a one time records purge and destruction of hard... See more
Your drivers are the face of your business. They as well as the phone rep can make or break the experience of doing business with a company such as Proshred. From the initial call in which options w... See more
Company replied
Company details
About PROSHRED® Security
Written by the company
Contact info
5 West Main Street, Unit 104, 10523, Elmsford, United States
- 1-866-379-5028
- proshred.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Driver was very nice and explained all…
Driver was very nice and explained all the steps perfectly!
THEY ARE QUICK AND PLESANT TO DEAL WITH
New person arrived
New person arrived, didn't know which floor to go to. Called a phone number that wasn't listed on the account. I didn't get notified until Security contacted me that someone pressed the call button inside the freight elevator lobby.
The price was excessive.
The best part is actually speaking to a…
The best part is actually speaking to a semi-local person. The individual that provided the service was also extremely professional and courteous.
Proshred does a GREAT job for us!
We have been working with Proshred for many years and they have always and continue to do a fantastic job for us. We have regular pickups monthly and sometimes schedule large volume shredding. Whatever the service, we can count on Proshred to help us!
Lack of time
The techs were very rushed and quite rude when I asked them to give me 5 minutes with them stating they were on a schedule.

Reply from PROSHRED® Security
On Time
On Time, Called ahead, and was in and out and shredded in no time at all !!! Great Service !!!
From scheduling to the shredding
From scheduling to the shredding, Pro-Shred was great. Many thanks to Brittany and Jane who answered our many questions and got scheduled. Huge thanks to Austin who loaded up container and container, and got everything shredded for us!
Simple and Seamless
The ease of scheduling a shredding event is so easy and uncomplicated with Proshred via telephone. The day of the event could not be any easier with the Proshred staff. Thank you to the great team at Proshred!!!
Person was very professional and…
Person was very professional and helpful in explaining the process.
I haven't even had my appointment yet…
I haven't even had my appointment yet so I don't know why I keep receiving these requests through email to review a service you have not yet provided.

Reply from PROSHRED® Security
The driver/worker was very helpful
The driver/worker was very helpful, friendly and efficient.
This company was very easy to work with!
This company was very easy to work with. Everyone involved was very friendly and helpful. I definitely plan on using them again! 👱♀️♿👍😁
Unfortunately I don't remember the day they came out, sorry.
The price was good and they were quick…
The price was good and they were quick courteous and helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







