Purchased Cofra Summit S3 safety boots, after 3 months they failed. Warranty claim still not resolved after 5 months. Absolute shambles. Find yourself another supplier.
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3.9
Great
345 reviews
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Prompt and great quality
5 March 2022
Reply from Prosafegroup
Couldn't ask for more when it comes to product and service, thanks for the feedback!
would use this company again there…YES
would use this company again there product is of good quality and service is first class. Will use them again .T Thomson
4 March 2022
Reply from Prosafegroup
Thanks Tom, great to hear!
Brilliant service and products!
19 February 2022
Reply from Prosafegroup
Couldnt ask for more! Really appreciate your feedback
Recommend
Quick delivery, good service. 4 stars because I have ordered yellow high visible jacket but received orange one. I’m pretty sure if I would let them know about that they would sort it. But I don’t want to deal with that. Just they have to pay more attention to what they sending. In invoice it was yellow as well. Anyway it’s not first time when I order from Prosafe Direct and at all times it was great. I will keep using this service. Definitely recommend.
18 February 2022
Reply from Prosafegroup
Thank you for your 4 star review. Please however let us know if you receive an item which is not correct. That is something we take serious and would have ensured you received the correct one.
But again, thanks for the overall very positive review!
I wanted to buy a selection of coloured stanley knives
I wanted to buy a selection of colours of the retractable blade knives. I had to request stock / colour availability twice before purchase which caused a delay in purchase. The issue was sorted at second time of asking as original stock of 10 was of only two colours but a new delivery was imminent. I purchased 12 ( 3 of each of 4 colours)
14 February 2022
Reply from Prosafegroup
Hi Mark,
Thank you for your review. All reviews are appreciated and used to improve our policies.
As normal we do not offer specific colour requests of our knives but we more than happy to facilitate your request however simply needed await a replenishment of knives to arrive to be able to do so.
Hopefully you are happy with your order and let us know if we can help support your needs for any new orders going forward.
Definitely 5 stars
13 February 2022
First class delivery time,fleece as…
First class delivery time,fleece as described size and quality definitely 5stars
12 February 2022
Very good product
11 February 2022
Good boots great delivery 👍👍👍
11 February 2022
Great service
Great service. Ordered on Monday afternoon and had it by Tuesday morning in Northern Ireland. Product as described At reasonable price
6 February 2022
Excellent service
2 February 2022
Great product
15 January 2022
Great Experience
This was my first time shopping with Prosafe Direct. I had rang to clarify delivery and found staff to be polite and very helpful. I also received a courtesy return call. Very pleased with with my purchase, price and above all customer service.
12 January 2022
Came fast and looks perfect for the job.
11 January 2022
Delivery could have been quicker
8 January 2022
Took ages to arrive despite the office…
Took ages to arrive despite the office being open
8 January 2022
Rigid material
the package arrived well, the problem with the boots is the fact that the material is very rigid and my navicular bone became inflamed I tried to expand it but to no avail and to wear a larger number I tried but the foot plays in the boots.
11 December 2021
They sent me the wrong shoe
They sent me the wrong shoe, made me send back the shoe and haven’t refunded me or sent the correct boot.
Also, getting in contact with them is very hard.
Wouldn’t recommend.
22 November 2021
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