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ProRefurbished Reviews 9

•
TrustScore 3 out of 5

3.2

Electronics Store
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Company details

  1. Electronics Store
  2. Cell Phone Store

Written by the company

Welcome to Pro Refurbished, your number one trusted source for all refurbished electronics. We serve with all types of Apple refurbished items like iPhone, MacBook, iPad, MacMini, Apple Watch and other accessories. All of our products are manually and robotically tested. That's why we confidently give you 30 days money back guarantee and 12 months of manufacturing warranty.

Contact info

3.2

Average

TrustScore 3 out of 5

9 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Highly alert people!!

Highly alert people!!! On April i bought Mac book pro, already finger print sensor was not working i returned but still dose not work but i accept it and now 5 months later screen unexpectedly shout down and till now not opening. I send them email no response, called them put on hold and cut. So there is no proper communication. Now my Mac pro no worth to have. So with this review any buyer should think deeply and if seller reading this review kindly come to in professional communication.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

I was told to expect the phone within 2…

I was told to expect the phone within 2 - 5 days but surprisingly it arrived by mail the next day! It’s a good phone and I have no regrets purchasing from you guys

19 May 2022
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Reply from ProRefurbished

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Rated 3 out of 5 stars

Great but wrong charger

22 April 2022
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Reply from ProRefurbished

Dear Mr Pullman,

We do apologise for the inconvenience you have faced from our side and we are investigating with our dispatch team team about this issue. Our customer service team has offered you charger's replacement via email. Please do not hesitate to reply us regarding any issue.

Thanks

Rated 4 out of 5 stars

Phone is great

Phone is great. My son is so happy. Thank you.

8 April 2022
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Reply from ProRefurbished

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Rated 5 out of 5 stars

Awesome

Awesome from start to finish

5 April 2022
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Reply from ProRefurbished

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Rated 1 out of 5 stars

Not happy at all placed an order and it…

Not happy at all placed an order and it was cancelled by the company and will not be refunded for 3-5 days i only bought the phone as my current phone broke so i am now left out of pocket and without phone

29 March 2022
Unprompted review
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Reply from ProRefurbished

Dear Mr Easton,

Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
Our online payment safety system found that there was some fraud activity in the payment so they tried to contact you on your registered contact number and email for confirmation however they did not get any response. We always inform our customer first if we find such activities in payment to keep our customer's money safe.
Again we do apologise for the inconvenience you have faced. You can place the order again.

Regards,
William Anderson
Remedy tech

Rated 5 out of 5 stars

Quick delivery and excellent condition…

Quick delivery and excellent condition iPhone 12, happy with purchase :)

15 March 2022
Unprompted review
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Reply from ProRefurbished

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing ! Never heard of this website before , but I took the risk and no regrets ! Delivery was so unexpectedly fast , so definitely can’t complain.
Ordered iPhone 11 after having 6s for 5 years , and the price ! Let me tell youuuuu ! To buy phone 11 for £280 ? You’d be silly not to get it , since everywhere else it’s for about £100+ more , I got grade A - and the phone is in such an amazing condition, not a single scratch and would never guess that I’m a second owner to this phone , will definitely use this website again in the future and recommend to my friends :)

15 March 2022
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Reply from ProRefurbished

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

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