Pro Putt Systems Reviews 525

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

3 years ago I bought the 3’x4’ chipping mat. I use it regularly and still no signs of wear. Works great. I had two putting surfaces from another manufacturer and thought it was just not running true.... See more

Rated 5 out of 5 stars

I would give this product 10 stars if I could. The assembly of the putting green was effortless, my boys and I had it put together in about 25 minutes. In my opinion, there is not another putting gree... See more

Company replied

Rated 1 out of 5 stars

Not happy with length of time ship label made to shipped, not efficient at all. And if I had known 12/12 I wouldn't have it by Christmas I would have went elsewhere. Won't be ordering from here any... See more

Company replied

Rated 5 out of 5 stars

Brian was very accommodating and helpful! He set up a call on a Sunday since he knew how tight the schedule was with when I needed my Putting Green for my event. Shipped to a busy Stadium and made it... See more

Company details

  1. Sports

Information provided by various external sources

Professional Grade Indoor Putting Greens and custom practice greens! Shop our Tour-Tested chipping and hitting mats, golf studio packages and training aids


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4.4

Excellent

TrustScore 4.5 out of 5

525 reviews

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Replied to 66% of negative reviews

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Rated 3 out of 5 stars

Good comms company. Expected slicker and more true rollout on the green.

3.5 right now - 1 week with product. Hope it improves.

Good comms with company after order. Arrived quick.

Product review for Major Champ:

system was a bit of an exercise to construct. But once I got the hang of how to couple the units it got easier. Maybe 20-25 min.

I was a little disappointed with the carpet/green. It might roll at a 9.5 on stint. Resort speed. I was looking for something quicker. And doesn’t seem that true in some rolls/spots. It’s possible I didn’t tighten the puzzle pieces which may be creating some phantom breaks, but I don’t know for sure.

I played putt putt at the beach last night and felt the turf at the pirate course was a little quicker and more true.

Expected a big wow effect for a $2k purchase called “pro putting system.” Expected Quicker and more true roll. Especially with all the marketing around NCAA teams and tour pros utilizing the product.

Maybe I’m missing something but def expected a different outcome.

7 July 2023
Rated 5 out of 5 stars

Really good green

Green is awesome, easy to install. Putt speed is approx 9.5-10 on stimp meter. Accepts chips out to approx 20'. the ball doesn't really check like a real green, but bounces and rolls out, but the ratio of carry/roll is virtually the same. Brian helped with any questions I had on outdoor installation Will recommend to friends

16 June 2023
Rated 5 out of 5 stars

Great mat, great price

150 for a great putting mat was well worth it to me. After a couple of custom upgrades, my mat is just as good as one for $300 or $400

30 May 2023
Rated 4 out of 5 stars

Pro putt

Go quality product. However it was hard to assemble on sand. The green did not align with holes. Cost could be a little better.

16 May 2023
Rated 5 out of 5 stars

Your customer service was phenomenal

Your customer service was phenomenal! I measured wrong when I placed the order. I emailed as soon as I realized and my order was updated and shipped correctly! Thank you so much for your support and the quality of your product.

24 April 2023
Rated 4 out of 5 stars

There were many questions about…

There were many questions about assembly and parts that Heather did a great job of answering. I think much better documentation would have made it much easier to assemble and understand. For example, the break mats photo on your website it totally misleading. They are nothing more than squares and no information that they actually went under the surface structure which would be a real pain to do. Love the putting surface, just need better documentation.

22 March 2023
Rated 4 out of 5 stars

Missing pieces. Was very excited to receive my package

Was very excited to receive my package. Since I’m in Canada the shipping and duties were expensive but I already knew this wasn’t a cheap unit. Package finally arrived but was missing a piece. Definitely felt disappointed but after calling and speaking with the people at pro putt system they jumped into action and I should receive the missing piece in 5 business days. From what I received the unit looks very solid and I’m sure I will be very happy with it. Rated 4 stars as the customer service was good but obviously due to someone’s error I couldn’t give it 5 stars as they should double or triple check when sending out an order. They might have got 5 stars if they had offered something for the inconvenience but that might be expecting too much. All around nice product.

21 March 2023
Rated 2 out of 5 stars

I thought artificial putting green was…

I thought artificial putting green was smooth but it is very bumpy. It’s doesn’t roll true. Very disappointed with purchase. For the I thought it would be smoother than my artificial simulator floor which was 1/3 price

8 February 2023
Pro Putt Systems logo

Reply from Pro Putt Systems

Hi Yong,
Sorry to hear that but as with any textile product it does take a few days to acclimate and for the fibers to curl. Given it was a $69 piece of turf, we'd be happy to repace it or simply refund you. But I'd bet that it will be rolling just as well as your ($23 ??) piece any day now. Feel free to reach out to us for either option.

Rated 2 out of 5 stars

My pieces were scratched up

My pieces were scratched up. Wasn’t professionally packaged. My turf was properly unrolled by me and still had difficulties getting it flat, had to superglue it down. Also, paying this much for a simple putting green should have some type of ball return. Pretty disappointing in this purchase but I love the company and brand!

30 January 2023
Pro Putt Systems logo

Reply from Pro Putt Systems

Hi BG,
That is a product we buy pre-packaged from a supplier. It's not our Nylon TPU Putting Turf. But, thanks for the feedback, will be sharing with the supplier.

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic. They kept me updated throughout the process and delivered the system earlier than quoted. The putting green is extremely high quality, which was consistent with my research when choosing a company to work with. I highly recommend Pro Putt Systems.

6 January 2023
Rated 5 out of 5 stars

Pro Putt Trainer XL

Pro Putt System’s indoor/outdoor putting green is a very high quality product that exceeded my expectations. The heavy duty base is sturdy and stable even with multiple people standing on the green at the same time. The interlocking mechanism allows the base to remain stable on uneven floors or with parts purposely elevated for break. It’s easy to setup or move with one person.

The turf is excellent. I chip to my green from 2-10 feet away. Chip shots check and spin similar to real grass. Putting is very realistic. The turf allows the ball to roll true and is consistent time after time. The turf also accepts many training elements like tees. The speed of the greens is ideal. I’d say the speed is consistent with most club greens in season. It’s going to be faster than most public golf greens and may not be as fast as some clubs in the summer or when clubs purposely cut and roll greens to speed them up for events. I find the Pro Putt speed is just right for year round practice.

The greens also look very nice in home and do not look cheap. I use mine about 2 hours a week, my toddler plays on it, and there is no sign of any wear after 3 years.

Lastly, the customer service at Pro Putt is great. They were very helpful when I needed to resize my existing green. It’s evident that they care about customers long term satisfaction with their product.

13 January 2023
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