Pro Putt Systems Reviews 525

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

3 years ago I bought the 3’x4’ chipping mat. I use it regularly and still no signs of wear. Works great. I had two putting surfaces from another manufacturer and thought it was just not running true.... See more

Rated 5 out of 5 stars

I would give this product 10 stars if I could. The assembly of the putting green was effortless, my boys and I had it put together in about 25 minutes. In my opinion, there is not another putting gree... See more

Company replied

Rated 1 out of 5 stars

Not happy with length of time ship label made to shipped, not efficient at all. And if I had known 12/12 I wouldn't have it by Christmas I would have went elsewhere. Won't be ordering from here any... See more

Company replied

Rated 5 out of 5 stars

Brian was very accommodating and helpful! He set up a call on a Sunday since he knew how tight the schedule was with when I needed my Putting Green for my event. Shipped to a busy Stadium and made it... See more

Company details

  1. Sports

Information provided by various external sources

Professional Grade Indoor Putting Greens and custom practice greens! Shop our Tour-Tested chipping and hitting mats, golf studio packages and training aids


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

525 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Brilliant folks!

Brilliant products, brilliant customer service. The world of golf simulation is new, the technology & market have limited testing-periods, the costs are high -- but Pro Putt systems thankfully take much of the uncertainty out of this investment. Could not be happier.

29 March 2022
Rated 1 out of 5 stars

Poor service

You knowingly shipped a different product that doesn't work and provided no directions for set up. And customer service flippant response was not particularly helpful nor focused on the customer. I still don't have the right product after 3 months.

15 March 2022
Rated 5 out of 5 stars

Highly satisfied

Service from Pro Putt Systems was exceptional. It was necessary for me to contact PPS on three different occasions. Each time the responses were polite, quick, and extremely helpful.

24 February 2022
Rated 5 out of 5 stars

Perfect for long New England winters.

I live in Massachusetts and need a quality indoor green for practice. I ordered the 2’x11’ turf roll so I could check out the quality. The pro putt systems turf exceeded all my expectations! The turf is substantial, not flimsy like others I have tried. The putts roll true and the speed is as advertised - around 10 on the stimp meter. It’s scary how much it is like a real green. Now I have to decide how big to go! Thank you.

14 February 2022
Rated 5 out of 5 stars

Excellent product and service.

I ordered the True Strike replacement turf for my hitting mat and found it to be back-ordered. I was expecting it at the end of the month but received it a couple weeks early. The replacement turf was perfect and installed easily. I’m now prepping for golf season and excited to get out.

12 February 2022
Rated 5 out of 5 stars

My experience hasn’t been very good

My experience hasn’t been very good. I received my order in a timely manner so that is a plus. However, I did not receive all the parts for my order. Calling the number listed here and in the paperwork results into a voicemail having to be left since no one answers the phone. At this time, I’m unable to contact anyone for assistance with my true strike golf mat that has been ordered. Will update my review once I can get ahold of someone. Hopefully this will be sooner than later.
Update 2.12.22 I was able to get in touch with someone finally and they were helpful. There was a shortage on parts that would complete my unit and will get shipped soon as they’re able. I won’t knock them down for something that is out of their control. However, more communication abs the shortage part would be nice.

On a side note, I do have a issue with some bowing on my golf mat and they are trying to be really helpful on figuring it out. Stand by for future updates. At this time I’ll change to a 5 star.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Pro Putt Systems WOW

Pro Putt Systems WOW! Easy to order. Shipping was fast. True strike mat is great. I have played over 20 round on this mat in the first week of having it and no soreness.

5 January 2022
Rated 5 out of 5 stars

Amazing

Amazing! Everyone who has came
Over to our house (with golf experience) has went on and on about how awesome this putting green is! It made it in time for my little 7 year olds Christmas! Thank you so much! An awesome shout out to Heather Arnold- she was always available to answer any questions!

3 January 2022
Rated 4 out of 5 stars

The Gel Section

Okay. I am the worlds biggest sceptic when it comes to golf training aids and equipment. I have just about every gadget known. I have had a professional driving range mat for years, I also have the SkyTrak simulator. When I practice it seems like I never hit a bad shot as far as distance goes. Even when I know I've hit a horrible shot the distance and line seem to be good. I know it was false information and it never translated to the course. I purchased the True Strike Gel section only, with end pieces. Took it out the box and was kind of disappointed, it seemed cheap to me(not sturdy). So I took it and set it up and figured out the gel section is in the middle of the mat. AND wow, what a difference in yardage and flight. No more of the "great misses". Yardage is now true to what would happen on the course. I can see where this is going to help. Now I just have to find a swing that is good and repeatable. lol. But this is a good product and will recommend it to professionals I Know who teach indoors around here.

1 January 2022
Unprompted review
Rated 5 out of 5 stars

Good product, fair price

In reviewing the various options Pro Putt appeared to have the best system for a competitive price. The site was helpful and my order arrived quickly and within the time they promised. The product is as advertised and we are very happy with the result. As an aside, the assembly process was easy and the putting green was well constructed and fitted.

29 December 2021

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