PropShopTrader Reviews 

I genuinely want to thank PropShopTrader and their support team for the outstanding experience they provide to traders. In an industry where customer support is often slow or impersonal, their team truly stands out. They are responsive, professional, understanding, and always willing to listen carefully to traders’ concerns and needs.

What I appreciate most is how quickly they work to resolve issues while still treating traders with respect and patience. It really feels like they value long-term relationships with their customers rather than treating traders like just another account number.

Their willingness to communicate openly, improve the platform experience, and support traders during challenges is one of the reasons I enjoy being with PropShopTrader. Excellent customer service like this is rare nowadays, and it deserves recognition. Thank you again for all your hard work and support!

PropShopTrader and Tickblaze announced their newest Forge accounts that pay more than their previous version of Gladiator accounts. And for those of us whom owned the legacy accounts were kind of left behind. But wait! The CEO of Tickblaze, Sean Kozak, did not forget us and offered us a large discount so that we could upgrade our accounts without paying a ton more. Miltsa, a manager in Support, made sure my account was properly cared for the upgrade. Thanks Sean & Miltsa! I appreciate your help and a great discount too!

It's been tough at PropShop with the trading plan changes and platform upgrades. The plans look great, and the platform enhancements are appealing. However, there have been some system hiccups along the way. Fortunately, Steven of customer support has been quick and no-nonsense. He kept me calm with frequent updates regarding resolutions. Everything was eventually resolved with a reset. If you need customer support at PropShop, ask for Steven. He "gets" us. Trading is stressful enough. It's great when support reduces stress instead of adding to it. I'm sticking with PropShop through the upgrades and enhancements as long as Steven is looking out for us.

This review is for the great experience I had with PST Support, especially Brian and Steve. Ever since PST migrated to Tickblaze, I have had several issues with my trades on the platform and the PST Dashboard. I opened several tickets and Support has been very responsive. Some got resolved quickly and though some issues still remains unresolved, the reassurance I got that they are working on it is enough for me to stay with Propshop. Hoping their technical team is able to resolve the glitches with the Tickblaze data and platform and be able to synch properly with the PST portal/Dashboard.

STEVEN did a heck of a job handling an almost 15 account loss due to inactivity being subdued by random trades that ended up triggering a hedging flag. Total personal mistake, no intention on hedgeing, just not my strategy. He took the time to listen and understand my explanations and took time to look at my screenshots allowing me a fighting chace to keep that which I worked hard to get. Thank you again

I’ve had quite a few little but tricky issues with tickblaze/propshoptrader. However, they have been quickly sorted/fixed everytime. Big shout out to Millitsa and Steve for their speed in resolving my issues.

Hey guys Steve over at Propshop Trades is the best. He help me with my setup to make sure I was good to go. Thx u

Steven did an amazing job assisting me with correcting my Trading Platform. He is responded in a timely manner and got me all squared away!! Great customer service!

The followed up on a regular basis on a platform issue. In addition Eman checked on me this morning to make sure all was working. I like their touch

I live PST! Had an issue with getting the DOM (also known as the price ladder) to accept Level 2 data because I am primarily an order flow trader using the DOM to execute my strategies. Steven answered my question, even hours after the market was closed and I wasn’t expecting a reply until the following day! Thisbolacw really cares about getting right. Steven is proof of that.

Steven did a great job in resolving my issues and concerns efficiently. He constantly checked back with me to ensure that everything was okay. I’m thoroughly impressed. Thank you Steven.

Needed some help with my and account.
Steven helped me out promptly.
He answered my concerns and gave me an update on what to expect going forward.

Appreciate the help

Superior! Hands on timely support response and very accommodating to traders. Give them a try! You won’t be disappointed. Trading software too.

I have the best experience with Proshop.

My review is based on my experience December 2025. It was soo bad that I can finally get over it and write about it now but this company has the MOST PREDATORY payout rule I have ever seen by ANY prop firm company. I am experienced in achieving payouts from all of the best prop firms but what they did was give us payout criteria's to meet which I completed BUT the predatory is after it's complete. The very last "rule" is trade for another 5 days for us to see and decide if we will pay you. What this rule does is cause a lot of uncertainty and tilt for the trader . For example one of the days I would make breakeven on a trade and don't really want to trade anymore but then start thinking I needed to make a profit and force another trade , lose the trade and tilt. It's a mind blowing rule that I have never seen before. I highly DO NOT recommend this company. I would not go back even if they took this rule out because it already shows you what kind of propfirm this is.

I had a platform and account problem and Steven was able to fix it. Fast service- it is well appreciated.

My benchmark went to 5-8 before they got rid of rhitimic data. After the switched over to Tickblaze data, I experienced two crashes of data. They fixed it the first time within 48hrs. The second time, it's been about a month now that it has not been fixed. Mind you, once I reach 8-8 benchmark, I would be given a 20k signing bonus. If you are a trader with them, listen to their webinars closely. They want to know how many people are willing to sign up for this or that. They keep changing programs and promoting. They are not in a trader's best interest. They are predators in this business. Stay very clear of them. Don't believe me? Their discord has chat turned off. While they may give you an embellished explanation, just call it for what it is, "BS"!!! I wasted 4months with these people.

Steve was a big help in setting up account
Good service

I had an extremely disappointing experience with Propshoptrader, and I feel compelled to warn others.

The most frustrating issue is their constant rule changes — often applied retroactively. This is simply unacceptable. As a trader, you need a stable and transparent set of rules to operate under. Changing conditions after the fact undermines any sense of fairness or trust and makes it nearly impossible to trade with confidence.

On top of that, Propshoptrader appears to be the only prop firm that offers no rewards whatsoever in a simulated funded environment. This completely defeats the purpose of participating in such programs, where traders expect at least some form of compensation or incentive for their performance.

Frankly, there is absolutely no reason to purchase any of their accounts. The value proposition just isn’t there. Between the lack of rewards and the questionable policy practices, it feels like a waste of both time and money.

What’s even more puzzling is how this firm manages to receive positive reviews at all. Based on my experience, I find that very hard to believe.

I strongly advise staying away from Propshoptrader.