Proporta Reviews 332

The service received was 1st class ..from my order to delivery but since receiving my Ted Baker mirrored iPhone case,the leather strip on the inside spine side has started to already come away from th... See more

Updated review Order 3+ weeks ago, no update; unable to track and no response to email. Payment taken at point of order. Was very concerned, but eventually received a response to say they had e... See more

Excellent price, much more affordable than other sites. Only negative is the slowness of delivery. Took nearly 2 weeks to arrive. Other than this a good experience.

Can’t fault Proporta. Easy to navigate website, no issues with delivery. The product itself (Ted Baker Wallet Case) is terrible quality. The coating has all cracked and started peeling within a couple... See more

Placed an order for 2 phone cases as Proporta is the only place that offers the Ted Baker covers my wife loves. Provided with a delivery due date BUT then informed there was a delay in shipping. This... See more

I ordered a Ted Baker phone case but within a short period of time the colour started to fade and the plastic around the mirror became unstuck. I contacted Proporta and they immediately replaced the... See more

My Ted baker iPhone case had an expected delivery date which was delayed but this was emailed to myself to let me know it would be posted as soon as they got stock. Phone cover amazing price and qual... See more

I ordered a phone folio wallet for my iPhone, unfortunately when it arrived I realised I’d ordered for an iPhone 16 instead of 15 plus. I emailed and told them of my mistake, they were very helpful an... See more

I ordered a Ted Baker phone case and there was a fault on it. I emailed customer service and got a very prompt response. Sorted out the issue immediately. Some companies are lacking in their customer... See more

Great customer service, sorted out an issue I had super promptly and with great service. Yes products take awhile to arrive but if it is what you want you will wait. What impressed me was they way the... See more

Having used Proporta on numerous occasions previously I was happy to purchase from them again. They’ve always been excellent. Unfortunately, my item arrived damaged from transit. I contacted Propor... See more

I ordered a Proporta screen protector from Argos but had an issue. I reached out to Proporta's customer support and want to commend their excellent service. They were quick to respond and resolved it... See more

I presented the item I purchased and showed the merchant some of the small defects in the phone case . Customer service executive Kogulnath was terrific! Responded immediately and replaced the phone... See more

The customer service is second to none. After receiving a faulty Ted Baker phone case i contacted Proporta who were extremely helpful and apologetic, I was sent a replacement within 24 hrs! Can’t fau... See more

I have used the mirror folio vase for over 10 years on various phones. I have never known the quality so poor. Proporta have been wonderful with replacing it but it’s happened again. This is disap... See more

Got a Ted baker iPhone folio case - I was very pleased with it, despite the colour disappearing from week 1 where the case folded on itself, and all around the phone. Fast forward the end of the c... See more

It’s a fantastic product. The customer service when I contacted them was almost immediate and helpful. It wasn’t their fault that Royal Mail delivered the item later than they should have.

I’ve placed order on 23rd of March. I still haven’t received my order, I’ve sent several emails and messages, but unfortunately I don’t get any response. I’m very disappointed, I’ve already paid for i... See more

Proporta is a fantastic company, I brought a Ted baker phone case and unfortunately I had problems with it within 2 weeks, but got in touch and it was no problem to send me another one to replace it,... See more

I have ordered several Ted Baker Mirror Folio cases from Proporta and have previously found the quality great, however the last 2 occasions the quality is awful and quite apparent that the product is... See more

I absolutely love proporta and their products most sturdy phone cases and screen protectors ive used. Never been let down by a proporta product and i know my phone is safe when i use their products

I absolutely love my Ted Baker phone case, it took a while to come from the day of order but we got there in the end, it was well worth the wait and at such a good price, a stunning item, well done!

We waited a while for the phone case which was the fault of the manufacturer and not Proporta. The first case was faulty. I sent photos and this was quickly dealt with and resolved. Would definitely r... See more

I ordered a new folio Ted Baker case for my iPhone 16 pro max. It is my preferred type of case to protect the phone although it is heavier /bulky compared to other case types. Pretty tulip desig... See more

I had a problems with my recently purchased iPhone case. Contacted Proporta who replied very quickly and replaced my case. Excellent customer care.

Love this Ted Baker mirror phone case. A beautiful strong case. Very reasonably priced and it was delivered next day. Very pleased, thank you.

Case is beautiful and looks so vibrant, Customer service team was so kind as this was a pre order case it took longer to come but I chose to wait as it’s pre order! Love this and will be shopping... See more

Thank you for sending me another phone case so quickly since mine was broken. Amazing service! Can recommend

I had a problem with my phone case. The company resolved the problem for me by sending out an alternative. Very happy customer.

Although I bought the wrong size phone case. I got my refund back within 3days. Great service and definitely will order again.

Couldn’t find a specific iPhone cover and they had a selection arrived when promised Great service

Received my phone case today after several weeks that included waiting for stock to arrive and genuine mishaps with delivery Customer service was always responsive to my queries, providing delivery... See more

Always a pleasure to deal with. Great communication and lovely phone case. Thank you

No postage packaging, my address label was stuck to the product plastic wrap. The phone case was lightly damaged with indentations from the delivery process. Decided to keep as eventually it will be... See more

Placed an order online for a phone case, Easy to order. Delivery very quick. Good packaging. Very happy with the product and service. Thank you.

Good website. Reasonably priced, kept up to date, Delivered in a timely manner. It fits my phone and looks good.

Great company with quick delivery, and beautiful Ted Baker phone case

I used to have an original Ted Baker phone case, this one is definitely not original. Poor quality and design, paint and material cracked all along the front screen after the first day. Definitely won... See more

Great phone cases and good prices, fast delivery. I now have another Ted Baker case 😊

I ordered a phone case and received a notification that it had shipped. I’m in the US and I have no way of tracking it. I sent an email to the company to inquire and I didn’t get a response?? I was... See more

Have used this company in the past and have had no issues, but not the case this time. I purchased a Ted Baker phone case on 16 October 2025 which fell apart within 2 weeks and they are refusing to r... See more

Thank you so much, due to a fault in my last purchase of a phone case it was quickly replaced

I would have left NO stars if I could have !! I’ve never had problems with Proporta ever before in buying phones cases (5 previous). This time however I’ve sent 4 emails about a faulty case I... See more

I have to complain about my purchase of an iPhone mirror folio phone case for several reasons. 1. When I ordered it I payed £24 for the cost of the item + £10 ( that’s 38.90 euros ) for the sh... See more

Been trying to get a response from this company on goods ordered but not delivered sent 24 emails and attempted 20 calls. Heard nothing wondering if I’ve been duped

SHOCKING they are advertising expert quality items and customer service .also advertising they are in Birmingham UK ? not even received the goods no reply to email. BEWARE ! !

Great fast service, speedy delivery, well pleased, thank you!

Everything as described, the item and delivery and an excellent price.

FAKE ITEM!!! Ordered a Ted Baker phone case, have been buying these for years, top quality usually, but this came and I was shocked! Terrible copy! Far east type packing, not the Ted Baker green box... See more

I purchased the Ted Baker phone case with the mirror and this was the 2nd one in two years however the glue on the mirror started to become unstuck contacted pro porta and within 1 week had a replacem... See more