I requested a payout on April 14 and, as of today, it is still pending with no approval. Support initially replied asking me to “wait” due to internal checks and liquidity provider verification, b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This prop firm is new but I liked the transparency of its rules. I had bad experiences with other props, but in this case I've been regularly paid and very fast. I didn't try the customer service,... See more
Company replied
UN TOTALE SPRECO DI SOLDI, TEMPO ED ENERGIE. NON PAGANO. Aspetto un payout (pure approvato) da mesi , solo scuse e fumo negli occhi. E stanno li a spingere.... offerte, sconto di qua, 2x1 di... See more
The only reliable prop firm that pays out 100% of the profits. I currently have two 100k accounts with them, and with the first account, I even received my first payout of €550. Truly the best! --... See more
Company replied
Company details
About Prop Number One
Written by the company
With Prop Number One you can access to virtual capital up to $300,000 after passing a simple test.
Withdraw 100% of your profits within 24 hours and after 60 days, get up to $3,000 per month in salary
- Trading Freedom: We accept Expert Advisors and Overweek Trading
- No Restrictions: Trade whenever you want, even during the news
- You have 100% profit: Withdraw 100% of your profits within 24 hours and get a salary up to $3,000 per month
Prop Number One: Your Success is Our Mission!
Contact info
Building A1, Dubai Digital Park, 00000, Dubai, U.A.E.
- support@propnumebrone.com
- propnumberone.com
Why Prop Number One?
3.4
Average
901 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Prop Number One
Thanks for the kind words! We’re glad you’re finding it easy to work with us — that’s exactly what we aim for. Keep up the great work and happy trading!
Luca – CEO of Prop Number One
Good experience so far
Ive been trading with alpha since April an everything is going well so far I just was having trouble with one payout for almost 1 month but finally it was processed Ive been paid out 11 times with them so far So overall great experience
4 March 2025
Unprompted review
Reply from Prop Number One
Hi Roberto,
thank you for your review. However, we believe you may have posted it under the wrong company.
Luca
CEO, Prop Number One
Very good
Very good. this prop meets many requirements. simple and intuitive dashboard. always available and fast assistance. when they will have their broker it will be even better
6 April 2025
Reply from Prop Number One
Thank you so much for your review! 🙏
We’re happy to hear that you’re enjoying the dashboard and the level of support from our team. We’re working hard behind the scenes to bring our own broker live soon — and we believe that will elevate the experience even further. Stay tuned and thank you for being part of Prop Number One!
— Luca, CEO of Prop Number One 🚀
Prop number one firm seem a best prop…
Prop number one firm seem a best prop firm. I have passed the phase 2 challenge account with the team reviewed within 24 hours to approve the funded account. Now awaiting to receive the funded account on C-Trader which required 48hrs to create.
11 April 2025
Reply from Prop Number One
Hi Thian,
Here’s Luca, the CEO of Prop Number One.
Thank you for your kind words and for sharing your positive experience with us! We're thrilled to hear you successfully passed Phase 2 and that our review process met your expectations. We always aim to deliver fast and professional support.
Regarding the funded account on C-Trader, rest assured our team is working to get it ready within the promised 48-hour window.
We appreciate your patience and commitment.
If there's anything else we can assist you with, don't hesitate to reach out. Your journey as a funded trader is just beginning, and we're excited to support you every step of the way.
Happy trading!
Luca
CEO – Prop Number One
Regole chiarissime, per fotterti
Regole chiarissime: farti perdere soldi.
Mi hanno chiuso un conto accusandomi di copy trading. Mai fatto in vita mia.
Sul conto funded, al momento del payout, mi scrivono:
“Dobbiamo scontare le pratiche non ammesse.”
Chiedo:
— “Quali pratiche? E quanto volete trattenere su 290 dollari?”
Risposta:
— “250 dollari. Hai aperto e chiuso operazioni prima del minuto, e hai fatto grid trading. Non puoi entrare a scaglioni: devi entrare con un'unica operazione, rischiare tutto, bruciarti il conto, così il profitto resta a noi.”
Scalper in cerca di una prop? Stai alla larga da questi imbroglioni emiratini.
Crystal-clear rules: make the trader lose money.
They closed my account accusing me of copy trading. Never done it in my life.
On my funded account, when it was time for the payout, they hit me with:
“We need to deduct for unallowed practices.”
So I ask:
— “Which practices? And how much are you deducting from 290 dollars?”
They reply:
— “$250. You opened and closed trades before one minute, and you used grid trading. You’re not allowed to scale in. You must enter with one single position, blow the account, so the profit stays with us.”
Scalpers looking for a prop firm? Stay away from these Emirati scammers.
11 April 2025
Unprompted review
Reply from Prop Number One
Ciao,
Qui Luca il CEO di Prop Number One, purtroppo il suo conto non ha superato i controlli del risk management.
Capiamo la tua frustrazione ma e' bene chiarire che nel tuo caso hai richiesto un PayOut di 287.00$
Il Risk Deparment ha esaminato il tuo conto ed ha riscontrato.
240.32$ di operazione con durata inferiore al minuto, le operazioni in tutte le fasi devono essere superiori al minuto, operazioni inferiori al minuto vengono scontate dal profitto.
Ti allego qui la FAQ: https://faq.propnumberone.com/it/articles/10624718-controlli-sul-rischio-per-one-minute-trading
Diverse operazioni in grid trading, noi non vietiamo le griglie e le mediate ma al contrario e' ben definito come farle, ovvero accettiamo massimo tre operazioni nella stessa direzione e sullo stesso strumento, dalla quarta in poi viene scontata dal profitto
Ti allego qui la FAQ:
https://faq.propnumberone.com/it/articles/10626401-controlli-sul-rischio-per-grid-trading
Il minimo richiesto per il PayOut e' di 100$ di conseguenza la tua richiesta e' stata negata:
287$ - 256,15$ = 30,85$
tolte le operazioni da scontare il PayOut e' inferiore a 100$
Ci tengo a sottolineare che le regole sono sempre presenti e non sono nascoste bensi' sono pubbliche e ben evidenziate nelle FAQ.
Come sottolineo che il tuo conto non e' stato bloccato anzi, puoi continuare a lavorare serenamente.
Per qualsiasi cosa non esitare a contattarci a support@propnumberone.com
Luca
CEO di Prop Number One
unreasonable spending, too slow resolution
I am very disappointed with the company. I exceeded but then reported a violation. The reason is that I split it into profit taking and attributed it to grid trading. It is confusing. And today I bought a new account but after 3 hours I still have not received the account. Too slow without any clear explanation. Too bad.
11 April 2025
Unprompted review
Reply from Prop Number One
Hi,
This is Luca, CEO of Prop Number One. I'm sorry to hear about your experience.
I'd like to clarify that our evaluation rules are clearly stated, and certain trading behaviors such as grid trading or similar strategies can be flagged if they violate our risk parameters.
We understand this can be confusing, and we're always working to improve clarity around our rules.
Regarding the delay in account delivery, that’s certainly not the experience we aim to provide. Occasionally, account processing may take slightly longer due to system checks or high demand, but our support team is always available to help.
Please reach out to us directly to support@propnumberone.com so we can look into your case and make things right.
Thank you for your feedback it helps us improve.
Luca,
CEO of Prop Number One
Well finally after losing 1st account
Well finally after losing 1st account bought second and tried again after one month of improving my skills on my 1st payout PNO asked for interview i think they want to make sure if i have learned something from the mistakes of past or still im following some paid signals to make my account profitable and i think its rational to check if company is giving you this much portfolio you cant just misuse it After interview when they made sure my skills are good enough PNO released my 1st payout in 24 hours i love the work they are doing and how they are doing its professionalism. Now i can say to those who are getting denials and payout refusals they need to learn the rules first and move accordingly wherever you did a mistake ask their support team oh yeah one more thing Mohit was very helpful to me too
24 March 2025
Unprompted review
Reply from Prop Number One
Thank you so much for sharing your experience in detail!
Your story perfectly reflects what we’re striving for at Prop Number One — not just rewarding success, but also encouraging growth, responsibility, and long-term improvement. We’re glad you took the time to reflect, improve, and come back stronger — that’s what a real trader does 💪
We’re also happy to hear Mohit was helpful — he’ll love to know his support made a difference.
Keep going, keep learning, and we’ll be right here to support you all the way to the top. 🚀
— Luca, CEO of Prop Number One
Great customer service
Thank you Jacob for answering my questions and for giving me the links where I can get all the extra info I need great service keep up the good work at PNO Group
9 February 2025
Unprompted review
Reply from Prop Number One
Thank you for your kind words! 🙌
We’re glad Jacob was able to assist you and provide the information you needed. We’re committed to giving every trader the support they deserve. Keep pushing forward and don’t hesitate to reach out anytime!
– Luca, CEO of Prop Number One
its my great time to enjoy
its my grat time to enjoy reason i got payout from PNO Group support team very professionally deal with me and address my all issues resolved issues and guidelines are very helpful for a trader
16 February 2025
Unprompted review
Reply from Prop Number One
Thank you so much for your kind words! We’re thrilled to hear you received your payout and had a great experience with our support team. It’s our mission to provide clear guidance and fast solutions so traders like you can focus on success. Keep up the great work — we’re here for you every step of the way!
– Luca, CEO of Prop Number One
YES VERY GOOG
6 April 2025
Reply from Prop Number One
We’re happy to hear you’re enjoying the experience with us.
– Luca, CEO of Prop Number One
I completed all the challenges …
I completed all the challenges they talk about giving the account to me, then my account is flagged and they say I haven’t traded the minimum days when I did for a week, then it says I haven’t hit the target I ask them about the target profit and they confirm it and I tell them I went past it and then they say I have to go past it like just give me my account
6 April 2025
Reply from Prop Number One
Hi,
This is Luca, CEO of Prop Number One.
Thanks for your feedback, and I'm sorry to hear you’re feeling frustrated — I completely understand how important this moment is for any trader.
I personally checked your account and I can confirm that during Phase 2, there’s a requirement of 5 minimum trading days. Once those are completed, the funded account credentials are sent automatically — there’s no need to request them manually.
If you believe you’ve already met all the conditions and haven't received your credentials, please reach out directly to our team at support@propnumberone.com — we’ll be happy to double-check everything for you.
We’re here to support you and want to see you succeed.
Best,
Luca
Callum in support team is brilliant
Hi everyone I couldnt log in into my account so I sent the support team an email early morningI never expected them to reply within few minutescallum is the one who supported me and helped me log in into my accountthank you so much
18 February 2025
Unprompted review
Reply from Prop Number One
Thank you for sharing your experience! We’re glad to hear that Callum was able to assist you so quickly and resolve the issue. Providing fast and effective support is a top priority for us. We appreciate your kind words and are always here to help!
• Luca, CEO of Prop Number One
Great customer service!!!
30 March 2025
Unprompted review
Reply from Prop Number One
Thank you! We appreciate your support and are always here to provide the best service possible!
• Luca, CEO of Prop Number One
Very good team
They assist me in a perfect way every time i needed, the team is kind,polite and super punctual.
28 March 2025
Unprompted review
Reply from Prop Number One
Thank you for your kind words! We’re glad to hear that our team has provided you with perfect assistance, always being kind, polite, and punctual. We’re here to support you whenever you need!
• Luca, CEO of Prop Number One
Best funding company
Ive played around with my fair share of funding companies and Prop Number One are by far the best. The evaluations are fairly priced without ridiculous trading conditions. After passing the payout process of easy and simple and was paid within 24h of request
12 January 2025
Unprompted review
Reply from Prop Number One
Thank you for sharing your experience! We’re thrilled to hear that you found Prop Number One to be the best among funding companies and that you appreciated our fair pricing and straightforward trading conditions. It’s great to know the payout process was easy and quick for you. We’re committed to keeping it that way!
- Luca, CEO of Prop Number One
So far so good
So far so good I am funded 300k 1 x 200k and 1 x 100k and have been since April and September respectively I was worried as I guess some people have been that I wouldnt be paid out but so far Ive had 2 payouts and have another 2 pending and yes I had to do a risk interview to get my 200k funded but it was quick and easy and my payouts have been clearing within 2 days since then Long may it continue
29 January 2025
Unprompted review
Reply from Prop Number One
Thank you for sharing your experience! We’re thrilled to hear that you’re successfully funded with $300k across two accounts and have had smooth payouts. We’re glad the risk interview process was quick and easy for you, and it’s great to know that your payouts have been clearing promptly. We look forward to continuing this positive journey with you!
• Luca, CEO of Prop Number One
Reply from Prop Number One
We appreciate your feedback! We’re glad to hear that our team is super fast and always ready to assist with any problems or doubts. Your satisfaction is what drives us to keep providing the best service possible.
- Luca, CEO of Prop Number One
What a beautiful change of you can
What a beautiful change of you can trade but are low in liquidity Very nice experience so far
29 January 2025
Unprompted review
Reply from Prop Number One
Thank you for your kind words! We’re glad you’re enjoying the flexibility we offer, especially for traders who may be low in liquidity but still want to seize opportunities. We’re committed to providing a supportive and rewarding experience, and we’re thrilled to hear it’s been a great journey for you so far!
Best regards,
- Luca, CEO of Prop Number One
I am fulI am fully satisfied with the assistance I received, fast and precise. Thank you very muchly satisfied with the…
I am fully satisfied with the assistance I received, fast and precise. Thank you very much
17 March 2025
Unprompted review
Reply from Prop Number One
Your satisfaction is our priority, and we’re always here to provide fast and precise support. Thank you for your trust!
- Luca, CEO of Prop Number One
Reply from Prop Number One
Thank you for your feedback! We’re glad to hear you’re satisfied with our quick service. We’re here to support you throughout your trading journey!
Best regards,
- Luca, CEO of Prop Number One
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.