Property Solvers Reviews 

192
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and knowledgeable, guiding them smoothly throughout the entire property selling process. Consumers also highlight the remarkably fast response times and transparent communication, noting that queries are always handled promptly and efficiently. However, some customers also noted occasional issues with initial communication, or expressed dissatisfaction regarding how certain concerns and property listings were handled. A few reviewers experienced frustrations with specific administrative steps or felt that certain aspects of the overall service could definitely be improved. Some people additionally mentioned encountering difficulties with certain third-party solicitors involved during the transaction stages.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their politeness, professionalism, and extensive... See more

Service

Users describe positive interactions with service, highlighting staff who are honest, professional, and... See more

Customer service

Customers had positive experiences with customer service, often praising the politeness, professionalism, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I decided to sell my house via auction with Property Solvers. I initially spoke to Jacob who set everything up and then Michael who managed the sale, both were excellent - friendly, knowledgeable, li... See more

Rated 5 out of 5 stars

Ruban, Michael and the team were extremely knowledgeable, helpful, and went the extra mile to keep us in the loop. They weren't pushy at all and were very clear about supporting us through the process... See more

Rated 5 out of 5 stars

Needed to sell fast in order to avoid missing a property I lost out on a few years ago. Came across Property Solvers who marketed my property on line and wow are they good sold in four days at grea... See more

Company replied

Rated 5 out of 5 stars

The company doesnt make false promises or change but be open with you regarding the offer of sale of your property if private sale or auction. It finds your investors and helps you. Jacob was exceptio... See more

Company replied


Company details

  1. Auction House
  2. Commercial Real Estate Agency
  3. Real Estate Agents
  4. Real Estate Auctioneer

Written by the company

Sell house fast (for cash) experts with over 20 years experience, regulated auctioneers and market-leading quick estate agents. Contact us 24/7 for a FREE valuation and quote that works best for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(192)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and advice

Very helpful and good valuations provided

16 April 2023
Unprompted review
Property Solvers logo

Reply from Property Solvers

Thanks Corinne - glad we could be of service...

Ruban Selvanayagam - Property Solvers

Rated 5 out of 5 stars

Good communication covered all options…

Good communication covered all options available to me on the sale of my flat. Ruban and his team were always polite and respectful on our conversations. I was considering the options they were offering however in that time I had offer on my flat so did not pursue further with property solvers. Thank to you Ruban

29 March 2023
Unprompted review
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Reply from Property Solvers

Thanks for your feedback Dave - really glad to hear things have worked out. All the best.

Ruban Selvanayagam - Property Solvers

Rated 5 out of 5 stars

I have been searching for numerous buy…

I have been searching for numerous buy to let properties. Reuben has been able to provide expert advice and support in my search, covering different areas of the country. I would highly recommend using this estate agent - the expertise was second to none.

10 February 2023
Unprompted review
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Reply from Property Solvers

Thanks Lucy - feel free to get in touch anytime and all the best with your plans...

Rated 5 out of 5 stars

Stefanie was very fair.

I was contacted quite quickly by Stefanie, she took all the relevant details then rang me back later to make an offer on the house.
Unfortunately the offer didn't match my expectations so I didn't go ahead with the offer even when Stefanie pointed out all the positive reasons to do so.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

The sale of my property went smoothly

The sale of my property went smoothly, and made what was a difficult choice so much easier. The process was explained fully, and at each stage communication was over what I expected. Should I be in the situation I found myself again - I would 100% use them again.

17 March 2023
Unprompted review
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Reply from Property Solvers

Thank you Amber - all the best...

Rated 5 out of 5 stars

Sounds like a good idea but going with local agent

Sounds good but after a bad experience with another online agent I am going to use a local agent otherwise I might have given it a go.

24 February 2023
Unprompted review
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Reply from Property Solvers

Completely understand Carol - we do set ourselves apart from online estate agents as we're very "hands on" and offer direct cash sales and auctions too.

All the best with the sale!

Rated 2 out of 5 stars

I am given 2 stars as the lady on the…

I am given 2 stars as the lady on the phone was very nice but wow stay clear of quick buy schemes, I looked at quick buying as we are ready to move but have interest in the house, so we will just wait now. Our house is valued at £250k with 3 valuers and they come back and said at first they would offer £175k then they came back again and said the house is only worth £175k and offered £125k haha what a farce, you will get a mid terrace for that here but not a 3 bedroom detached cottage with a workshop and big garden. Wow I am stunned that folk actually use these schemes but if you are desperate... but moving on and now staying clear, lol made me chuckle though staying on market and will wait for right buyer.

22 February 2023
Unprompted review
Property Solvers logo

Reply from Property Solvers

Hello Steve,

Sorry to hear you disagree with our valuation.

We're having to be quite strict as the RICS surveyors we work with are being quite conservative and we're seeing a lot of down valuations across the board.

You've got a great looking house there but the fact that it's been dropped to £225,000 and remains unsold for 3 weeks now would suggest that it's still overpriced. I'm struggling to see how estate agents / valuers would still value it at £250,000 but I guess we'll have to agree to disagree.

All the best with the sale.

Thanks,
Ruban Selvanayagam - Property Solvers

Rated 5 out of 5 stars

This rating is purely for the lady who…

This rating is purely for the lady who answered my call to make a complaint. She was excellent. and polite, even though I was annoyed at having been woken up at midnight with a 'message to text' phone call from Property Solvers. I then got another call, and to ensure they couldn't call again, I unplugged my landline. I had rung Property Solvers some time ago to remove my number from their list, but obviously that had fallen on deaf ears.

10 February 2023
Unprompted review
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Reply from Property Solvers

Thank you for the positive review and important feedback. It was Claire you spoke to and sorry for the text to voice message on your landline. We do automate these and currently have no control as to what time they arrive. Rest assured, your number has been deleted from the list.

We sincerely apologise for any inconvenience...

Rated 5 out of 5 stars

I would highly recommend property…

I would highly recommend property solvers, excellent customer service.
Always available to speak to, very much trusted to get the job done.
A very well deserved 5 stars all round to the whole team at Property Solvers.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

Thankyou Stefanie

Spoke to Stefanie and explained my position .she gave me straight forward and honest advise on how they work. gave me several options that may be of interest and absolutely no pressure to sell or to make a decision. A follow up call to discuss my decision. Thankyou Stefanie for your professional service

12 January 2023
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Good experience

Stephanie was very professional and informative. She responded quickly and set clear expectations on what would happen. In the end, we haven't had to use the services but would have no hesitation in approaching them again if things don't go to plan.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

I dealt with 2 people in total to try…

I dealt with 2 people in total to try to sell my house and they both was amazing 1 imparticular person was available night and day 7 days a week if you needed to know anything he would do his best to help you so my experience overall even though I didn't manage to sell my house was great and I would highly recommend people to go with property Solvers in the future

7 November 2022
Unprompted review
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Reply from Property Solvers

Thanks so much Scott. It's been a pleasure dealing with you. Do let us know if you need a hand with letting the property. Always happy to help...

Rated 5 out of 5 stars

Great company

As a slightly nervous seller, I really appreciate Rubén’s approachable, patient and helpful advice during these uncertain times. I would definitely recommend this company to people who might be considering taking this route to sell their property.

21 October 2022
Unprompted review
Property Solvers logo

Reply from Property Solvers

Thanks a lot Debra - you've got a great, well-located property there. I'm sure things will work out well whenever you're ready...

Rated 5 out of 5 stars

Ruban and the team where fantastic…

Ruban and the team where fantastic right from the start, very knowledgeable, and helpful with nothing too much trouble.

10 September 2022
Unprompted review
Property Solvers logo

Reply from Property Solvers

Thanks so much Scarlett and Alan! Glad to be of service...

Rated 5 out of 5 stars

All round fantastic service

All round fantastic service. Ruben is very insightful of the market, provided plenty of useful information, didn't push me at any point and I would gladly use their services again

30 September 2022
Unprompted review

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