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PropertyRecs.com Reviews 3,758

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TrustScore 4.5 out of 5

4.6

Information Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Many people highlight the customer service as outstanding, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and reviewers are particularly impressed with the quick response times. However, some customers also noted issues with payment, specifically regarding recurring charges or charges for services that did not meet their expectations or were not clearly communicated.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Response time

Users describe positive interactions with response times, consistently highlighting the speed and efficiency... See more

Service

Reviewers mention positive feedback about service. Many customers praise the quick and efficient service,... See more

Payment

Reviewers highlight significant dissatisfaction with payment practices, primarily due to unexpected recurring... See more

Based on these reviews

Rated 5 out of 5 stars

Barbara was clear, concise and very helpful in resolving my issue. She was able to close my account without any hassle. If all agents were like her, chatting online with customer support would be muc... See more

Rated 5 out of 5 stars

Samantha helped us out. The site response was fast All went well Except, (not in Samantha's control) she could only get us back $20.00 When, without my knowledge, I was somehow signed up for a mon... See more

Rated 5 out of 5 stars

The service signs you up for a subscription, and the website does not make that very clear. The company is very good though, and once I contacted them they refunded the subscription charge with zero... See more

Company replied

Rated 5 out of 5 stars

I am giving a 5 star to the representative that assisted me. I do not like the way the PropertyRecs.com does business by charging for a packet that I did not ask for but I do like the fact that it was... See more

Company details

  1. Information Service

Written by the company

100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy Refund

I made a mistake to search property here some time ago. I find it and asks for refunds today. It is very smooth to get it done and refunded.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Cancel my subscription

I thought I previously cancelled but I got a charge on my account yesterday. So I Live chat to take care of cancelling. I even have a confirm number in no time at all.

18 March 2026
Unprompted review

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