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Propanium operates an online platform that provides trading evaluation and training services. Customers pay a fee to participate in a simulated trading challenge designed to assess trading performance under predefined rules. Participants who meet the evaluation criteria may become eligible for additional platform opportunities in accordance with the platform’s terms. Under those terms, participants may be eligible for performance bonuses in exchange for their participation data.
Viklefova 1605/17, 130 00, Prague, Czech Republic
4.1
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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That's an awesome prop firm ever seen in the industry. Best and simple rules everyone should give it a try for sure. Got my payout within 14 hours from their starter challenge. Good work keep it up
Propanium is the Best prop firm in prop industry
This is the worst sites and Scam too I purchased an 1step afunded account on this site and pass the first phase then they ask me for verification before I can trade in real funded account so I provided my documents and all for verification but they failed my verification saying I have submitted this documents on other profile although this was my first time on this platform and the site doesn't have any support option so I go to their discord server and rais a ticket for the problem but the guy there give me a link to a site where I have to connect my trust wallet and i need to deposit 500 dollars in my trust wallet for contacting to that site and the site was asking me for my trust wallet phrase and then i ask some questions to the support team guy but then he kicked me out of the chat so this is a scam do not register or purchase any account form this firm
Reply from Propanium
Hello,
We dispute this review in the strongest terms and have escalated it for further review.
The only documented interaction our support team had with this customer was an email explaining that their verification submission could not be accepted because the submitted image matched an image previously submitted on another profile, pixel by pixel. For compliance and security reasons, our KYC provider cannot approve that type of submission. We therefore reset the verification profile at his request and suggested the customer to provide a different document image so the verification could continue.
After that email, we did not receive a reply from the customer, no refund request was submitted, and no further official support interaction took place before this review was posted. All the facts about the Discord community server are fictitious and defamatory and can be proven false by admin logs.
We are prepared to provide Trustpilot with the relevant KYC excerpts, email correspondence, and support/admin logs to verify the above.
Their customer service helped me verify my account. tho it took sometime but they are great.
Thanks
They have plethora of account types and sizes!I love the static dd,the clear & simple rules,no consistency rule!New but no less good than top propfirms in the industry and favourites of mine.Trading here has been incredibly smooth and enjoyable! Just Awesome.
This is an amazing propfirm. They have traders at heart and they protect there own
Really scared of new prop firm.then I saw their app on x and decided to give it a try. And it being all good ..fast customer service, clear rules, no consistency rules and above all 24 hrs payout time.they have really surprised me
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