pronatureorganic.com Reviews 

11
•
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

11 reviews

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2.6

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(11)

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Rated 1 out of 5 stars

Did not send some products for prepaid order and are not providing any resolution

Did not send some products for prepaid order and are not responding to mails or calls.
Ordered 2L oil, 1kg atta and 1kg maida. Received only 1L oil. In the package also the weight was mentioned as 2.5kg, which would have been higher had they sent 2L oil. I send detailed mail with images of the packaging and item I received and i have not got any response. I contacted customer care who line was busy. A lady called back, hoping to get new order, when I informed her it’s about an issue with old order, she ended the call. It’s been two weeks now with no response.
Complete scam guys, they cheated me of 450₹
Order number: 1190

8 July 2023
Unprompted review
Rated 1 out of 5 stars

Untrusty Website. Generally I won't Write reviews much

Generally I won't Write reviews much. Very untrusty website. I placed the order On Dec 20,2022 and I am writing this review on Jan 2,2023. I haven't received the order yet. I tried contacting Customercare via phone and mail as well. No response from their end. Really wondering how can such a big brand like Pronature have such a untrusty website. I ordered for 800 rupees. I think my money has got wasted. I think the order will not get delivered and the status of the order is still in pending status. Very poor customer care. No one is picking up the call.

1 January 2023
Unprompted review
Rated 1 out of 5 stars

Worst delivery, Still waiting for product.

Order placed before 4 days, Still waiting for delivery. There is no place where I can see progress on delivery. Trying to call CC but always says busy, even i sent email to cc. Not sure what to do that product is very urgently needed.
Order ID - OID1039

29 December 2022
Unprompted review
Rated 5 out of 5 stars

They have the worst delivery service…

They have the worst delivery service thus far , and so Is customer service I had a order on December 10 , but still I don’t have any response
OID986
I got a callback and delivered on time thank you Pronature,

23 December 2022
Unprompted review
Rated 5 out of 5 stars

The ghee was too good and authentic

The ghee was too good and authentic. Also the jaggery and other organic products were really nice. I actually felt the difference when you use organic products for a good amount of time consistently.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

This is great honey..

This is great honey... good taste, clean looking bottle and honey, etc. I have started to doubt all honey after seeing a documentary where companies were caught adding rice syrup to honey (it's cheaper and you can't tell the difference)!! And this honey is smooth so there was probably some processing which probably created heat... but who knows! Otherwise, it tasted great!

18 August 2022
Unprompted review
Rated 1 out of 5 stars

I have ordered 2

I have ordered 2 - Organic Sonamasoori Rice (Hand Pound) 5kg on May 15th 2022. But till now order is not delivered and status also says 'Pending for Shipping', This is not the customer service we expected from you. I have called Customer service almost every day 10-15 times but never connected to the Service Providers. Always end up with service lines are busy and we get a call back from them. But never got a call back.

27 June 2022
Unprompted review

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