My oven would not work. I thought it was the element, rang Stuart who from my description thought it would be. He asked for the model number and came the next day and repaired. Also checked other par... See more
Company replied
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See what reviewers are saying
We had two faults with our 10+ years washing machine. Stuart arrived on time and managed to quickly diagnose the first problem and repaired it. Second issue was more tricky but Stuart persev... See more
This company really lives up to its name. I had incredibly prompt and clear communication from Carl and was booked in within days. Charges were made clear before arrival. Stuart arrived promptly and o... See more
Arrived precisely when he said he would. Having ascertained over the phone what the problem was, got straight on with the job and did not leave until he was satisfied that appliance was working correc... See more
Company details
- Appliance Repair Service
- Appliance Parts Supplier
- Appliance Store
- Electrical Appliance Wholesaler
- Small Appliance Repair Service
Written by the company
Reading Independent White Goods Engineers operating in Reading, Maidenhead, Newbury, Wokingham and Surrounding areas in Berkshire, Oxfordshire and London. - Repairs, Spare Parts and New Appliance Sales - Experts in Domestic Appliance Repairs to all major and obscure brands such as Bosch, Neff, Siemens, Gagganau, Miele, Hotpoint, Whirlpool, Indesit, Beko, Candy, Hoover, Sharp, Russell Hobbs and more. We are committed to being transparant about our pricing, and list all of our labour prices online. Have a question about your appliance? Get in touch!
Contact info
Badgers Rise, RG5 3AJ, Reading, United Kingdom
- 01182301010
- stuart@promptandprecise.co.uk
- promptandprecise.co.uk
4.9
Excellent
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Dishwasher door not opening fully
Had a problem with a dishwasher door that wouldn't open fully. Called Stuart who offered to come the next day, phoning in advance of his visit. He quickly identified the problem was due to water leaking from the kitchen sink resulting in the cabinet expanding, jamming the door. He wasn't able to solve the problem but offered to come back and help remove the dishwasher when we were ready to repair the cabinet.
16 July 2021
Unprompted review
Reply from Prompt and Precise
Dear Mr Clarke,
Thank you for kind review. We would be happy to recommend some local cabinet makers to replace the swelled wood around the dishwasher and prevent the door from jamming in the future. Don't hesitate to give us a ring if we can help further!
Kind Regards,
Stuart
It’s in the name!
Pleasantly surprised by Stuart’s service. He repaired my fridge and now it works good as new. He also gave good advice. Highly recommend
7 July 2021
Unprompted review
Reply from Prompt and Precise
Hi Margaret,
Thank you for your kind review.
Stuart
So refreshing to have someone actually turn up so promptly and do an excellent job !
Stuart returned my call straight away and arranged to attend the very next morning. He called to say he was on his way and was very professional and polite. My fridge/freezer problem was sorted out during the visit and I highly recommend him. If I have any problems with any other appliances in the future I would not hesitate to call Stuart. So refreshing to have someone actually turn up so promptly and do an excellent job !
3 July 2021
Unprompted review
Reply from Prompt and Precise
Hi Scottie. Thank you for the review. Much appreciated.
Certainly prompt and previse
Left a message this morning, immediate call back, turned up this afternoon and fixed my fridge issue.
Definitely recommend.
30 June 2021
Unprompted review
Reply from Prompt and Precise
Thanks very much for your review much appreciated
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