Promotive Reviews 3

I had to have a new clutch on my old banger. Job done well and at a reasonable price. The workshop reminded me of BMW in Newport, where II have worked Spotless. I didn't expect to be given a written report about my car(with pictures). It told me the true state of it and what was needed. Very helpful, I'm going to get rid of it. I would recommend this garage.

This firm tops the lot. Fair pricing, top engineers, and the best customer service I have ever had from a garage. You know you are not being ripped off.

I was recommended by a friend myself, I will not go anywhere else now.

From the minute my car landed, I had notification, I had a video sent to me explaining everything that was wrong with it.

Im booking my car in next year for my mirrors next.

Trust me when I say this, you will be impressed.

Thank you guys.

I would just like to take this opportunity to pass on my sincere thanks to Promotive and provide my highest recommendation to others based on all the meticulous work they undertook to ensure all identified issues, left unresolved by previous keepers, on my BMW X5 were made right.
In particular Chris, the manager who is an absolute hero. His attention to detail, customer dedication, professionalism is second to none and if I ever owned a company, a man I would grab hold of knowing my company is always in the best of hands. Chris was absolutely brilliant throughout, keeping me appraised of the condition of my car, providing video footage, talking me through all issues identified by Promotive Senior Mechanical Technician Jonathan. Knowing I am not financially flush, the support and sympathy shown by Chris throughout has been exemplary, something I have never experienced before and the reason I will always return to Promotive and would always recommend to others.
Also Senior Promotive Mechanical Technician Jonathan, I would liken to a top class surgeon. He sets about examining a car with surgical precision, quickly identifying all issues before setting about meticulously fixing them. But it’s not just his dedication, precision and professionalism which he exhibits in bucketloads it’s also the surgical cleanliness at which he carries out his work, removing parts laying them out precisely so I can be shown at home via video capture. This is the sort of chap that in another life would direct me on the path of aspiring to be such a top class technician as he is, but I fear I am not clever enough for that, he is brilliant, a real asset.
Promotive, you have a top company there and I thank the fate that led me to you. Your company deserves every future success as do all the top quality staff/technicians who work there. If all companies were as good as Promotive and offered so much customer satisfaction, what a greater country this could be.
Simply the best, most dependable, trustworthy and quality garage/mechanical service provider out there.
I have searched for years to find such a quality mechanical service provider such as this and ‘oh boy’ have I found it with Promotive. My search has now finished and I will now only ever entrust my cars to Promotive.
Thanks very much all, greatly appreciated by an extremely grateful, satisfied customer who knows his car is in the very best of hands.