Banner for Project Solar

Project Solar Reviews 6,913

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their efficiency and helpfulness during installations and appointments. The service provided is frequently described as excellent from start to finish, with many appreciating the clear communication and smooth process. Reviewers are particularly impressed with the installation teams, who are noted for being tidy, hardworking, and explaining everything thoroughly. However, some customers experienced issues with product compatibility, such as inverters not fully charging EV cars, or discrepancies between promised and actual panel fitment on roofs. There were also occasional complaints about scaffolding delays or placement, and a few instances where sales representatives were perceived as less knowledgeable or pushy.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional, friendly, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a great experience from... See more

Product

Clients share ambiguous opinions on product, with some finding the product excellent and meeting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam came to our house for the initial appointment, he was super knowledgeable and very patient to say we had two young children running riot in the house! Shout out to Paul W and Jordan W too who fit... See more

Company replied

Rated 5 out of 5 stars

Project Solar kept in contact before the installation to make sure the scaffolding was done and answer questions. Bogdan and Razvan turned up nice and early and worked straight through till around 16.... See more

Company replied

Rated 5 out of 5 stars

Extremely professional service from start to finish. The two installers Paul Wigfall & Jordan Williams arrived on time and honestly didn’t stop until the install was complete. They explained all I... See more

Company replied

Rated 5 out of 5 stars

I was delighted when Rickie arrived, as he has helped me before and I knew straight away that my solar system was in good hands. My inverter had failed, but Rickie quickly identified the problem and... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Matt, Derek, Keiran & Chris arrived early discussed where battery was going, they cracked on & worked cleanly and efficiently and all work done & dusted by 1140. They got me logged onto the app and explained next steps regarding power company. I would highly recommend this company.

12 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your great feedback. We’re pleased to hear Matt, Derek, Keiran & Chris provided an efficient installation experience and kept everything clean and straightforward throughout. We really appreciate your recommendation.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

Easy

Good collaboration followed by a good knowledge of the complete process involved in installation and legal requirements towards National Grid,made me to consider that this is one of the best experiences I had in purchasing a product with long term interaction to my family financial resources.

12 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your great feedback. We’re pleased to hear you found the process smooth and well supported throughout. We really appreciate your comments and your trust in us.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

Excellent

The process was straightforward and exactly as discussed.
The installation was seamless and it's working excellently well.
Thanks

12 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your fantastic feedback! We’re delighted to hear the process was straightforward, the installation went seamlessly, and that everything is working excellently well. We truly appreciate you taking the time to share your experience.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

Excellent and professional

From the first visit by Tom to explain the system and do the survey, to Craig and his team, everyone was friendly,.professional and helpful.

11 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you Judy for your feedback! We’re so pleased to hear that your experience was positive from the very first visit with Tom through to the installation with Craig and his team.

Many thanks
Sam Goddard
Project Solar Uk

Rated 5 out of 5 stars

The installation was completed much…

The installation was completed much quicker than expected, Craig and Gary worked very well together. We were kept informed of progress and when complete the affected areas were left clean and tidy.

11 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your wonderful feedback! We’re delighted to hear the installation was completed quicker than expected and that Craig and Gary worked so well together throughout the process.

Keeping customers informed and leaving everything clean and tidy once the job is complete is something we take great pride in, so it’s fantastic to hear that reflected in your experience. We’ll be sure to pass your kind comments on to Craig and Gary.

Many thanks
Sam Goddard
Project Solar Uk

Rated 5 out of 5 stars

Chris and Derek did a really…

Chris and Derek did a really professional job and were very clean and tidy. Really helpful and explained everything clearly

11 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you Mr Crellin for your kind feedback! We’re really pleased to hear that Chris and Derek did such a professional job and kept everything clean and tidy throughout the installation.

It’s great to know they were helpful and took the time to explain everything clearly. We’ll be sure to pass your comments on to them — they’ll really appreciate it!

Kind Regards
Sam Goddard
Project Solar Uk

Rated 1 out of 5 stars

Absolutely typical pushy selling

Absolutely typical pushy selling. Textbook ‘let me ask my manager/we have a discount today/agree today to get this price’

I have had a few quotes from other companies and requests one from Project solar.

Giving them my system specs over the phone, which all other companies have used to generate a quote for me, project solar told me they wouldn’t be able to give me a price ‘because all our systems are bespoke’. I questioned this - surely every system is bespoke, no house or budget is the same.

Kept pushing me to let a ‘surveyor’ come out and they would then quote for me.

I agree.. the surveyor is clearly just a pushy salesman and not a surveyor at all..

Quote comes in - now the previous quotes I was getting from other companies had varied from £12,500 - £14500… project solar? £24,700!!!!

And of course.. ‘if you decide to accept the quote today we can discount this to £19,500.

Utterly ridiculous, horrible business

10 April 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for taking the time to share your feedback.

We’re sorry to hear you feel this way about your experience, as this is not the standard of service we aim to provide. We take concerns like this seriously and would like the opportunity to look into it further for you.

We have requested some additional information so we can review what happened in more detail and ensure it is properly investigated.

Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

From start to finish it was great!

From start to finish it was great!

The install team even found some broken roof tiles and replaced them for me as I had spare.

Im now always on the app watching the app and more interested in the weather.

8 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your fantastic feedback! We’re so pleased you had a great experience from start to finish. We’ll be sure to pass your kind words on to the team at AFTA Electrical — they’ll really appreciate it. Enjoy keeping an eye on the app and the weather.
Kind regards,
Aidan,
Project Solar UK

Rated 5 out of 5 stars

friendly, flexible, professionnel and Swift

friendly professionnel and Swift. The teams were very flexible and understanding amid some unforeseen circumstances.

8 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your kind review! We’re delighted to hear you found the team friendly, professional, and swift throughout the installation. We really appreciate your understanding as well, and we’re pleased the team were able to remain flexible and supportive during the unforeseen circumstances. We’ll be sure to pass your feedback on to them.
Kind regards,
Aidan,
Project Solar UK

Rated 5 out of 5 stars

Chris and Derek excellent job

8 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your great feedback! We’re delighted to hear Chris and Derek did an excellent job and provided you with a positive experience. We’ll be sure to pass your kind comments on to them.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

We recently had our solar installation…

We recently had our solar installation completed by Project Solar and are extremely pleased with the whole experience.

A special mention goes to Brad and Steve, the installation team, who were outstanding from start to finish. They were professional, friendly, and incredibly helpful throughout the installation. They worked efficiently, kept everything tidy, and took the time to explain the system and answer any questions we had along the way.

The quality of workmanship was excellent, and the whole installation was completed smoothly with minimal disruption. It’s clear Brad and Steve take real pride in their work, and their efficiency and attention to detail really stood out.

We would definitely recommend Project Solar to anyone considering solar panels. Excellent service and a great installation team.

6 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for taking the time to leave such a fantastic review! We’re delighted to hear you’re so pleased with your experience with Project Solar.

Brad and Steve will be thrilled to receive your kind feedback. It’s great to hear their professionalism, friendliness, and attention to detail stood out throughout the installation, and that they took the time to explain everything clearly while keeping disruption to a minimum.

We really appreciate your recommendation and thank you again for choosing Project Solar.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

Nyron arrive this morning on time he…

Nyron arrive this morning on time he fixed issue and guided me through the new app with patience and a friendly manner.Extremely happy with his work and the system is now up and running as it should.

8 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your kind feedback! We’re delighted to hear Nyron was able to resolve the issue quickly and guide you through the new app with patience and professionalism. It’s great to know your system is now up and running as it should, and we’ll be sure to pass your comments on to him.
Kind regards,
Aidan
Project Solar UK

Rated 1 out of 5 stars

Liars

Liars. They do not tell you the black and white process of getting solar panels and how you would be saving/earning. They call it investment instead of saving. Total BS. All they care about is to sell to you and afterwards leave you hanging. Plus the most ridiculous expensive panels ever! They recommend you to switch to Octopus Flux but when it was no longer available in the market, Their battery isn’t even compatible with intelligent Octopus flux! RUN AND STAY AWAY! THEY ARE SCAMMERS!

27 February 2026
Project Solar logo

Reply from Project Solar

We’re sorry to hear that you feel disappointed with your experience. We always aim to provide clear information about solar savings, battery performance, and available energy tariffs at the time of installation.
Energy tariffs and supplier requirements, including Octopus Flux and Intelligent Octopus compatibility, can change over time and are unfortunately outside of our control. However, we understand how frustrating this situation must feel.

Many thanks
Sam Goddard
Project Solar Uk

Rated 5 out of 5 stars

Very smooth installation day

Very smooth installation day. Team were friendly, communicative and efficient.

Thanks Brad, Steve, Will, Charlie and Alex.

8 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your great feedback! We’re delighted to hear your installation day went smoothly and that the team were friendly, communicative, and efficient throughout. We’ll be sure to pass your kind comments on to the installation team.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

It was nice and smooth

It was nice and smooth

6 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback! We’re really pleased to hear everything went nice and smoothly for you. We appreciate you taking the time to share your experience.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

Easy install

Easy install, simple to understand and manage.

8 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback! We’re pleased to hear the installation was easy and that everything is simple to understand and manage. We really appreciate you taking the time to share your experience.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

Great advice

Dylan gave me some great advice and explain my initial enquiry well with various options of what Project Solar can do. He was able to juggle some appointments to fit me in for a follow up visit. This is a good starting point to see if going solar is an efficient route for me.

8 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your great feedback! We’re pleased to hear Dylan was able to clearly explain your options and provide helpful advice during your initial enquiry. It’s great that he could also accommodate a follow-up visit for you. We’re glad this has given you a solid starting point in exploring whether solar is the right fit for you.
Kind regards,
Aidan
Project Solar UK

Rated 5 out of 5 stars

Just had my solar panels and home car…

Just had my solar panels and home car charger installed by project solar. I can highly recommend them to anyone who is looking at getting solar installed. from start to finish they have been so professional which in today’s world is hard to find, and the team doing the install where on time polite friendly answered any questions I had and where clean and tidy.

7 May 2026
Project Solar logo

Reply from Project Solar

We’re so glad everything went smoothly from start to finish and that the installation team looked after you so well.
Brilliant to hear you appreciated the professionalism and friendly service.
We really appreciate your recommendation.
Kind Regards,
Donna Salt,
Project Solar UK

Rated 5 out of 5 stars

Great service quick install

Great service quick install. See if it’s all worth while

30 April 2026
Project Solar logo

Reply from Project Solar

We’re really pleased to hear you were happy with the service and quick installation.
We hope you start to see the benefits of your system very soon.
Kind Regards,
Donna Salt,
Project Solar UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look