Fun toys ordered for Christmas for young grandchildren. I love that these are designed with challenging play without screentime. The games did not arrive by Christmas, however the company alerted me... See more
Company replied
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Review summary
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The website is organized well. The age categories are very helpful. The descriptions and images pictured on the website were clear and accurate. My three year old loves everything we’ve ordered from... See more
Company replied
It took a while for a response, but I finally got a great response from the team. Unfortunately the gift won’t make it for Christmas—-but it will get there in January. Wish I had known earlier, but... See more
Company replied
I believe my great granddaughter will enjoy this. I was a little disappointed when I saw the velcro was a small circle. I understand it being small in the mat, but on the items that stick on the mat,... See more
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Company details
Written by the company
Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.
Contact info
United States
- customers@projectmontessori.com
- projectmontessori.com
4.0
Great
582 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Unreliable company and misleading website
I ordered three items from Project Montessori as Christmas gifts for my granddaughter and paid through PayPal. I received the confirmation email quickly, but nowhere was it made clear that the items would be shipped from China. If I had known that, I would never have placed the order.
The first part of the order arrived after 10 days, but even that was wrong — Evri delivered a different item than the one I was told to expect, and the driver was confused about the address. The second batch was supposed to arrive a few days later, but the situation only got worse. Evri initially claimed the parcels had been delivered, then later sent another email saying they couldn’t locate the address or the parcels at all.
I have emailed Project Montessori multiple times for help, and they have completely ignored every message. Two weeks on, I still have not received the missing items, and Evri has now confirmed the parcels are lost. I am left without the gifts and out of pocket.
Overall, extremely poor communication, unreliable shipping, and no customer service whatsoever. I would strongly advise others to avoid Project Montessori
Please spend some time, read the reviews before placing any order if you care for your money, time and well-being.
9 December 2025
Unprompted review
Reply from Projectmontessori
Hi Guity,
We’re very sorry for the frustration and stress this experience has caused, especially during the busy holiday period. As we’ve been in direct contact with you via email, we were actively working to resolve the issues with your order, including arranging replacements and preparing a full refund.
Because the PayPal dispute was opened before we had the chance to fully resolve everything, we weren’t able to issue the refund immediately. You do not need to return the item you received, and the full refund will be processed as soon as the dispute is closed.
We truly understand how disappointing delays and courier issues can be, and we remain committed to helping every customer, even during our busiest periods.
Kind regards,
Project Montessori
Amazing quality products
We purchased books and toys for babies. Amazing quality products. Reasonable prices. The purchase was in transit longer than expected, but it was resolved. Very good experience with Customer care.
9 December 2025
Unprompted review
Reply from Projectmontessori
Hi Valeria,
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the quality of our books and toys and that our customer care team was able to assist you. We truly appreciate your patience with the shipping and are thrilled that your experience ended positively.
Kind regards,
Project Montessori
Love this book!
I am loving this magnetic puzzle book for my grandson! He will get a kick out of it for Christmas!
8 December 2025
Unprompted review
Reply from Projectmontessori
Hi Susan,
Thank you for your lovely feedback! 😊 We're so happy to hear you and your grandson are enjoying the magnetic puzzle book. We hope it brings him lots of fun this Christmas! 💛
Kind regards,
Project Montessori
I am so disappointed with the garden…
I am so disappointed with the garden toy I ordered. Frankly I could have bought this from a cheap market stall at a fifth of the price. Definitely not worth the money and wished I had done my research into the company first.
8 December 2025
Unprompted review
Reply from Projectmontessori
Hi Janice,
We're really sorry to hear about your disappointment 😔. If you could provide your order details, we’d love to look into this and make it right for you. Your feedback is very important to us.
Kind regards,
Project Montessori
Very happy with my purchase
The package came (took a little while but I understand) and it was exactly as I expected. My granddaughter doesn't have it yet. But I am sure she will love it.
4 December 2025
Unprompted review
Reply from Projectmontessori
Hi Amy,
Thank you for your feedback! 😊 We're glad your package arrived safely and that it was just as you expected. We hope your granddaughter loves it when she gets it!
Kind regards,
Project Montessori
Agent responded promptly
Agent responded promptly, was very courteous and offered a 50% refund, which I accepted.
5 December 2025
Unprompted review
Reply from Projectmontessori
Hi Pam,
Thank you for sharing your experience! 😊 We're glad our agent could assist promptly and courteously, and that the refund solution worked for you. We really appreciate your feedback!
Kind regards,
Project Montessori
The grandkids loved their own personal…
The grandkids loved their own personal felt tree. Only problem was the packaging was falling apart when it arrived in California. But, luckily, the tree was not harmed.
7 December 2025
Unprompted review
Reply from Projectmontessori
Hi Carol,
Thank you for your feedback! We're so happy to hear the grandkids loved their felt tree 🎄❤️. We're sorry to hear about the packaging issues, but glad the tree arrived safely! Your comments help us improve for the future.
Kind regards,
Project Montessori
excellent customer service
Prompt reply to my concerns about the product,+ refund. Surpassed my expectations!
1 December 2025
Unprompted review
Reply from Projectmontessori
Hi Charley,
Thank you so much for your amazing feedback! We're thrilled to hear that the product surpassed your expectations and that our team could promptly assist with your concerns and issue a refund. Your satisfaction means the world to us! 🙌
Kind regards,
Project Montessori
Quality products
Shipping time was reasonable, the site is easy to use, the products are of high-quality.
5 December 2025
Unprompted review
Reply from Projectmontessori
Hi Donna,
thank you for your wonderful feedback! We're so glad you found our site easy to use and enjoyed the quality of our products. We really appreciate you taking the time to share your experience. 🌟
Kind regards,
Project Montessori
the products are excellent
the products are excellent and when i have needed customer service it has been very prompt and helpful
20 November 2025
Unprompted review
Reply from Projectmontessori
Hi there,
Thank you so much for your kind words! We’re delighted to hear you’re happy with our products and that our customer service has been helpful. Your support means a lot to us!
Kind regards,
Project Montessori
The delivery service gets a zero…
The delivery service gets a zero rating. But the patient help from your customer service person gets you five stars.
3 December 2025
Unprompted review
Reply from Projectmontessori
Hi there,
Thank you so much for your feedback! We’re sorry to hear about the delivery experience, but we’re thrilled that our customer service was able to help. Your kind words truly mean a lot to us!
Kind regards,
Project Montessori
Poor customer support/refund received
Poor customer support. Expedited shipping not worth the extra cost.
I ordered the Montessori Sensory toys and drawstring bag with expedited shipping (3-5 days) so the toys would arrive in time for my visit with my grandson. The toys weren’t even in the U.S. by that time. I sent five emails to the company and still no reply. Perhaps my review will get their attention.
UPDATE: my review worked and I received a full refund. Thank you.
30 November 2025
Unprompted review
Reply from Projectmontessori
Hi there,
We’re very sorry to hear about your experience with the delay and the expedited shipping. We’re currently experiencing a high volume of support tickets during this busy period, and we sincerely apologize for not getting back to you sooner. Please share your order details with us, and we’ll look into this immediately to make things right.
Kind regards,
Project Montessori
Based on your company name being tied…
Based on your company name being tied to Montessori (one of the best preschools in California) I had higher expectations of the product. I paid more than this product is worth. Lesson learned.
2 December 2025
Unprompted review
Reply from Projectmontessori
Hi Carrie,
Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations. If you can share your order details with us, we’d be happy to take a closer look and see how we can make this right for you.
Kind regards,
Project Montessori
Great interactive toys!
My grand daughter has enjoyed all the Montessori toys and the customer service is excellent!
25 November 2025
Unprompted review
Reply from Projectmontessori
Hi there,
Thank you so much for your lovely review! We’re thrilled to hear your granddaughter is enjoying the Montessori toys, and we truly appreciate your kind words about our customer service.
Kind regards,
Project Montessori
Never received my order.
I ordered a felt Christmas tree on Nov 7th and still have not received it. I have sent four emails asking for help and several phone calls. I received one reply telling me they would get right back to me but just radio silence. So disappointing. Have asked for a refund to my CC but still no reply.
7 November 2025
Unprompted review
Reply from Projectmontessori
Hi Victoria,
We’re very sorry for the frustration you’ve experienced. Our team is already in touch with you via email and working to resolve the situation as quickly as possible.
Thank you for your patience.
Kind regards,
Project Montessori
The quality and the variety of the…
The quality and the variety of the wooden instruments I ordered are amazing - so glad I found your webpage when I was searching. I ordered these to put in shoeboxes for Samaritans purse Operation Christmas Child. The shoeboxes are filled with fun items like musical instruments to be given to children across the world to show the love of Christ- and music is a universal way to do that. Thank you ! God bless
2 December 2025
Unprompted review
Reply from Projectmontessori
Hi Noelle,
Thank you so much for your wonderful review! We’re thrilled to hear that our instruments will be part of such a meaningful gift. It’s amazing to know they’ll help bring joy and music to children around the world. Thank you for your kindness and generosity!
Kind regards,
Project Montessori
The packaging was unsatisfactory
The packaging was unsatisfactory. I am surprised the guitar was not damaged.
26 November 2025
Unprompted review
Reply from Projectmontessori
Hi Kate,
Thank you for your feedback. We’re glad your guitar arrived safely, but we’re sorry the packaging did not meet your expectations. We’ll take your comments on board to improve our packaging in the future.
Kind regards,
Project Montessori
Christmas gift
Everything is a Christmas gift and I am so excited for my Grandson to experience the gift
1 November 2025
Unprompted review
Reply from Projectmontessori
Hi Kath,
Thank you for your review! We’re so excited for your grandson and hope he absolutely loves his Christmas gifts! 🎄✨
Kind regards,
Project Montessori
GREAT LEARNING TOOLS
MY ITEMS FROM PROJECT MONTESSORI ALWAYS ARRIVE IN A TIMELY MANNER. THEY ARE ALWAYS PACKAGED WELL AND DELIGHT EITHER OR SOMETIMES BOTH OF MY GRANDCHILDREN. I KNOW THAT WHATEVER I PURCHASE FROM PM IS DESIGNED TO HELP MY GRANDS HAVE FUN WHILE LEARNING SKILLS. THEIR PARENTS LOVE THEM, TOO!
27 November 2025
Unprompted review
Reply from Projectmontessori
Hi Sandra,
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that your grandchildren and their parents are enjoying the toys. Knowing that our products bring both fun and learning makes all our efforts worthwhile!
Kind regards,
Project Montessori
Considering I have not gotten one of…
Considering I have not gotten one of the items I ordered. Also when I look at tracking it is coming from CHINA which is not included in the description. I would never have bought it if I had known that. I was looking for quality not cheap.
1 December 2025
Unprompted review
Reply from Projectmontessori
Hi there,
We’re very sorry to hear about your experience. If you can provide your order details, we’ll reach out to you directly and do our best to make things right.
Kind regards,
Project Montessori
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