Progress Jiu Jitsu Reviews 949

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and excellent fit. Many people highlight the outstanding customer service, describing it as responsive, helpful, and efficient, especially when resolving issues like sizing or manufacturing defects. The delivery service is also frequently commended for its speed and reliability. However, some customers were dissatisfied with the customer service, mentioning slow responses or a lack of support when problems arose, such as a torn product or a missing item. A few other people also felt that delivery was not punctual, with some experiencing delays or issues with tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the high-quality... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the top-tier quality of the gear,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and speedy delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and amazing... See more

Customer service

Consumers generally express satisfaction with customer service, often highlighting its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 4 tees from Progress Jiu Jitsu and the whole experience was great 🤙. One tee came in the wrong style, but their customer service was honestly amazing — super quick response, sent out the co... See more

Rated 5 out of 5 stars

Outstanding Quality and Even Better Service I’ve been training in jiu jitsu for a couple years and Progress is easily one of the best brands I’ve come across. Their gis are lightweight, durable, an... See more

Rated 5 out of 5 stars

Great products, very well priced. The Gi’s don’t shrink as much as other brands I’ve tried, and the returns process was phenomenal - sending the replacement whilst concurrently providing free returns... See more

Rated 5 out of 5 stars

I've ordered from Progress on several occasions now (including 2 Gi's for me, one for my son and most recently spats and shorts). The designs and quality of their gear are great and their customer ser... See more


Company details

  1. Martial Arts Supply Store

Written by the company

Premium Jiu Jitsu brand. We sell martial arts clothing and apparel for the sport of Brazilian Jiu Jitsu.


Contact info

4.9

Excellent

TrustScore 5 out of 5

949 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Did not recieve order or any support.

My purchase was marked as delivered by Royal Mail when it in fact, wasn’t delivered. That wasn’t the fault of Progress so all good so far.
The Royal Mail website states that it’s the responsibility of the seller/sender to contact them about deliveries. I reached out to Progress support and was told I should contact Royal Mail myself.

That was the one and only response I got from support despite me asking them to check with Royal Mail (as they should), and then asking for a refund (due to not receiving the item). They simply told me to contact Royal Mail myself and then ignored me after that as if it wasn’t their problem.

Pretty disappointing way to handle it and sadly I won’t be buying from them again.

5 September 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Hi there, sorry to hear about this experience. We agree that when delivery issues arise, it’s on us to investigate with the carrier and get this resolved for you. Please email us at support@progressjj.co.uk with your order number and delivery address, and we’ll look into the Royal Mail scan right away and arrange a replacement or refund as appropriate. Thank you for giving us the chance to make this right. PJJ

Rated 4 out of 5 stars

Very stylish and comfortable GIs

Very stylish and comfortable GIs. It stand well my training sessions.

27 July 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Thanks a lot for the great feedback you Legend! We’re glad you’re enjoying the style and comfort of the GIs, and it’s awesome to hear they’re holding up well in training! Let us know what we could do to make it a 5⭐ experience next time.

Rated 5 out of 5 stars

Good customer support

Good customer support! Everything world well and fast. Their GIs and rashguards are top quality.

2 September 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Thank you for your kind words! We’re really glad to hear you’re happy with the service and loving the quality of our GIs and rashguards you legend!

Rated 5 out of 5 stars

Progress Never Disappoints!

I bought two gis (M6) and two rashguards (Academy + Rashguard) from Progress and I’m really impressed. The gis are lightweight, comfortable, and very durable, with a perfect fit. The rashguards are high quality, breathable, and stay in place during training. Great gear, great style – I’ll definitely buy from Progress again!

26 August 2025
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Cheers for the amazing feedback! You’re an absolute legend! We’re buzzing you’re enjoying the fit and quality of the GIs and rashguards, and we look forward to kitting you out again soon.

Rated 5 out of 5 stars

Women’s BJJ gear is hard to find but…

Women’s BJJ gear is hard to find but progress offer great sports bras for grappling and the support is unmatched. You can tell the pieces were designed by people who understand the sport and what women need during rolls. 10/10

12 June 2025
Unprompted review
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Reply from Progress Jiu Jitsu

Thanks so much for the great review! We’re over the moon to hear our women’s gear is hitting the mark and giving you the support you need on the mats.

Rated 5 out of 5 stars

Great quality gi

Great quality gi that is light but robust

1 August 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Thanks a lot for the 5⭐ review! We’re glad you’re enjoying the balance of lightness and durability in the gi.

Rated 5 out of 5 stars

Great

Great, high quality and speedy delivery.

26 August 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Thanks for the great review! We’re really happy to hear our gear is serving you well for everyday training.

Rated 5 out of 5 stars

Amazing from ordering to dilvery very…

Amazing from ordering to dilvery very good communication very good quality will definitely be ordering again soon

26 August 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Big thanks for the awesome review! We’re buzzing that everything from order to delivery went smoothly and that you’re loving the quality! Can’t wait to get you kitted out again soon!

Rated 5 out of 5 stars

A world class British brand.

Ive been training BJJ for 3.5 years and have only ever worn Progress kit. The designs are super innovative and stand out on the mats, but most importantly, the fit is top tier. Gi, or NoGI, it's always on point. Throw in exemplary customer service and you're onto a winner.

A world class British brand.

12 August 2025
Unprompted review
Progress Jiu Jitsu logo

Reply from Progress Jiu Jitsu

Massive thanks for the incredible review and for repping Progress since day one! You’re an absolute legend! Buzzing to hear you rate the designs, fit, and service so highly.

Rated 5 out of 5 stars

I ordered Perfect gi, perfect service! ⭐⭐⭐⭐⭐a Progress kids BJJ gi for my…

I ordered a Progress kids BJJ gi for my daughter Laura and I couldn’t be happier with the whole experience!
The quality is absolutely outstanding — strong, comfortable, and perfect for training. The attention to detail in the stitching and design really shows the care they put into their products.
I will definitely be ordering from Progress again and highly recommend them to anyone looking for top‑quality BJJ gear. Thank you for making this such a great experience!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Great price to quality ratio


Great price to quality ratio. Delivery is very well tracked. Ordered a couple gis, a beautiful rashguard and some shorts for myself and my partner to begin training. Very satisfied so far. Thanks!

4 August 2025
Unprompted review

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